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Moose River Restaurant

€€ - €€€
American, Bar, Pub
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1777 Burrstone Rd, New Hartford, NY 13413-1000
(315) 797-2131
06:30 - 10:00
17:00 - 22:00
Open now
See all hours
Sun 07:30 - 11:00
16:00 - 21:00
Mon - Fri 06:30 - 10:00
17:00 - 22:00
Sat 06:30 - 11:00
16:00 - 22:00
More Info
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32 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 31: English reviews
Buffalo, New York
Level Contributor
64 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

A positive experience at their Thanksgiving dinner encouraged us to try their Easter buffet. The Easter brunch buffet was more of a disappointment. Table service was lacking considering a buffet-dirty plates not cleared away and drinks not refilled. Buffet selections, while plentiful, were often lukewarm at best. The carved prime rib was flavorful but lost in the other lackluster dishes.... More 

Thank cje123
New Hartford, New York
Level Contributor
244 reviews
179 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 27 January 2017 via mobile

Very disappointed. Had a coupon so decided to try it and was not worth it. Ordered burger and fries and was not cooked and cold when served. Will not be going back.

Thank Ann K
Remsen, New York
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 24 November 2016

we went to thanksgiving dinner our compliant to the cook and staff it was by far the best dinner buffet in utica the food was excellent first quality great assortment of all the holiday dinner turkey,roast beef etc it beats cooking at home keep up the good work we all be back

Thank windpiper193
Utica, New York
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 4 September 2016

In the past 8 years this has been a decent dinner place for us. There is a revolving door for workers , but generally all accommodating Recently we noticed Menu changes ,but adjusted since coupons worked and setting OK. This visit the meal was a bit smaller than usual , but for the price seemed OK. The bill came I... More 

Thank dad1meister
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 28 July 2016

We ate here while staying at the hotel and were pleasantly surprised. The food was very good. I think it was all cooked fresh. The service was excellent. We had three meals there over two days and everything was good. The menu is adequately extensive although it was stronger in meat and pasta than my tastes prefer.

Thank SNickyO
Whitesboro, New York
Level Contributor
168 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
Reviewed 31 May 2016

Wanting to try this restaurant because we hadn't been there for a while. I decided to have a salmon dinner which was very tasty with a salad. My spouse chose the steak which was overcooked but tender. Her potato was undercooked and had to be nuked. Unfortunately, she observed a hair in with her meal. Nevertheless, the server was very... More 

Thank jgemza
Kingston, New York
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 25 April 2016

The food was good and the waitress very friendly. I did ask for a medium rare on one serving and it came back more medium than rare, but was tasty.

Thank BruceWoych
Fort Johnson, New York
1 review
Reviewed 3 January 2016

I ordered room service and the entrée was excellent as was the service. The steak melted in my mouth and was cooked medium rare upon my request to perfection. I am not in the Utica area often but I would definitely recommend the Holiday Inn and Moose River Restaurant. My stay has been very comfortable and the staff has been... More 

Thank KarinCircleV05
Norfolk, NY
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 2 January 2016 via mobile

I was truly looking forward to eating here..... The atmosphere was excellent. But it wasn't meant to be. My burger was good but my fries were completely undercooked and my friends food was cold. The wait time for our food was way to long almost 30 minutes. Our waitress was pretty nice. Not really worth it.....but not the worst place... More 

Thank Kpalbug
Las Vegas, Nevada
Level Contributor
93 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 30 December 2015

The food was pretty good, and I enjoyed this restaurant several times. However, the waitress was amazing and friendly. Customer service is extremely important to me, and she exceeded my expectations.

Thank mobybich

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
American, Bar, Pub
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Open Hours
07:30 - 11:00
16:00 - 21:00
06:30 - 10:00
17:00 - 22:00
06:30 - 10:00
17:00 - 22:00
06:30 - 10:00
17:00 - 22:00
06:30 - 10:00
17:00 - 22:00
06:30 - 10:00
17:00 - 22:00
06:30 - 11:00
16:00 - 22:00
Location and Contact Information
  • Address: 1777 Burrstone Rd, New Hartford, NY 13413-1000
  • Location: United States  >  New York (NY)  >  New Hartford
  • Phone Number: (315) 797-2131

Questions & Answers

Questions? Get answers from Moose River Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?