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Waterstone Grill

Certificate of Excellence
€€ - €€€
American, Bar
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3679 Commerce Pl, Off Camp Road, Highway 75, Hamburg, NY 14075-3638
+1 716-646-4400
11:00 - 21:00
Open now
See all hours
Sun 09:30 - 21:00
Mon - Thu 11:00 - 21:00
Fri - Sat 11:00 - 22:00
More Info
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261 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 259: English reviews
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We were in town to pick up our new Camper from Camping World and stayed overnight. We had dinner and drinks when we got into town. Bartender was very friendly and we had great conversation with the locals. Came back the next day and had lunch. The prime rib sandwich was awesome and soups were tasty. Would have given 5... More 

Thank campingmomma56
1 review
1 of 5 bubbles Reviewed 1 week ago via mobile

First time visiting this restaurant and it was closed . Clearly said online they are open till 10pm. There where people in restaurant still at the bar and tables eating . Doors where locked 7:30pm march 19 2017 . Called the place and they informed me they closed up early . Because they where slow !! Not very happy !!... More 

Thank Justin L
Eden ny
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Excellent food a service . The food was was one of there specials and it was amazing. The waitress was very accommodating and she memorized everything, never wrote anything down on a pad and it all came to us exactly the way we ordered it, she was a sweet , kind, and very well mannered lady.

Thank Sheryl H
Buffalo, New York
1 review
1 of 5 bubbles Reviewed 3 weeks ago

Was looking forward to a good steak based on Clipper Ad. Not so ... 33 dollars and wasn't worth 5 dollars at best. Service was very slow and a request for grated cheese for the salad was never filled. Salad gone -- no apology from the waitress. Two couples and only one satisfactory meal served. Will never go back --... More 

Thank rcr3740
1 review
1 of 5 bubbles Reviewed 4 weeks ago

This was our 4h time at Waterstone with a group (8 people). Each time the service, attitude, and food have steadily declined to a point that we will probably never return. Saturday reservations for 8 at 5 PM. The resturant was not overly busy and we were all looking forward to great company and a nice dining experience, well, we... More 

Thank Mike H
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 14 February 2017

I have been here numerous times and enjoyed every meal. The staff is very accommodating and the food is delicious .

Thank Mary L
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 14 February 2017

We enjoy the appetizers food, drinks in front of the fire place. the servers are just as good as the food

Thank egimby
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 February 2017 via mobile

Stayed at Comfort Suites behind restaurant. Walked to restaurant, it's was 9:00 Thursday night, the place was all locked up. We could See people sitting at bar but doors were locked! Very disappointed because we choose that location because the website said it was open till 11:00pm! We are in a 18 wheeler once we shut down for night we... More 

1 Thank Elaine N
Albany, New York
Level Contributor
83 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 27 January 2017

Friendly, efficient Service, warm welcome atmosphere, reasonable pricing and great food served with a flare. I don't think you can go wrong, Eat Here!

Thank Sparkle D
Angola, Ny
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 January 2017

Went there for lunch with friends, everyone enjoyed their meal. I had the Strawberry Chicken Salad, which was excellent. Service was prompt and courteous. Very nice!

1 Thank khepk

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$6 - US$31
American, Bar
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout
Good for
Groups, Romantic, Bar Scene, Kids, Special Occasion Dining, Child-friendly, Business meetings
Open Hours
09:30 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 3679 Commerce Pl, Off Camp Road, Highway 75, Hamburg, NY 14075-3638
  • Location: United States  >  New York (NY)  >  Hamburg
  • Phone Number: +1 716-646-4400

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Waterstone Grill and other visitors
2 questions
Ask a question
South Dayton, New York
over a year ago

See all questions (2)

Questions? Get answers from Waterstone Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?