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The Pier House

€€ - €€€American, ,
41 Lake Front Dr, Ramada Geneva Lakefront, Geneva, NY 14456-3400
+1 315-789-5677
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Overview
  • Excellent32%
  • Very good38%
  • Average18%
  • Poor9%
  • Terrible3%
Travellers talk about
“brunch” (9 reviews)
“eggs benedict” (6 reviews)
“salad” (21 reviews)
Open Now
06:30 - 22:00 Hours
CUISINES
American, Bar, Contemporary, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
€€ - €€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
41 Lake Front Dr, Ramada Geneva Lakefront, Geneva, NY 14456-3400
All Details
Write a ReviewReviews (280)
Traveller rating
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1 - 10 of 277 reviews

Reviewed 2 weeks ago

This place got excellent reviews but I was not as impressed. Food was ok, not great and though there was a lot of room in the dining room we were seated next to a couple who played very loud rap music from their cell phone...More

Thank CASEY662
Reviewed 3 weeks ago

Four of us met for breakfast....three had stayed the night in the hotel. We were seated promptly and our order was taken however 45 minutes later we still did not have our breakfast. No one to our table with any explanations. Other tables that were...More

Thank BJL2342
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to tell us about your experience. Please accept our sincere apologies for the wait you encountered after placing your order. We have taken your feedback to heart and sincerely hope that you will allow us the opportunity in the...More

Reviewed 11 October 2018 via mobile

Good lake view. Basic breakfast menu with breakfast cocktails offered. Good service. Plenty of parking.

Thank BeeKind2
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 4 weeks ago

Thank you for dining with us and thank you for reviewing your experience. We are glad to know that you enjoyed good service and our great views. We look forward to welcoming you back again soon.

Reviewed 9 October 2018 via mobile

We dined on a 85 degree evening. Great views made for a nice dinner. Food was good but a little over priced. Service was good

Thank Maps676202
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 4 weeks ago

We are glad to know that you enjoyed the beautiful views from our restaurant and that you enjoyed good service and good food. We look forward to welcoming you back again and we hope to see you again soon!

Reviewed 13 September 2018

My son and I stayed at the Ramada and had dinner and breakfast at this restaurant. On a nice day, this should be a great place to eat, their outdoor tables have a great view of the lake. The food was good, a bit overpriced....More

Thank Ilya O
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 14 September 2018

Thank you for choosing to dine with us while staying at Ramada Geneva Lakefront. We are glad to know that you enjoyed our delicious food, great location, and friendly service. We look forward to welcoming you back in the future and hope your next visit...More

Reviewed 4 September 2018

A wonderful place for an outside lunch with good friends. The service is outstanding as the food. The place to stop if you're in western New York.

Thank Spainwinecountry
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 14 September 2018

We are delighted to know that you enjoyed a great dining experience with us at The Pier House! Thank you for your 5-bubble review and kind remarks. We hope to be of service again soon.

Reviewed 29 August 2018

Beautiful views of Seneca Lake . Good variety- breakfast items, sandwiches, salads, and full course meals. We ate here several times during a recent national car tour. Would have given 5 stars, but service was extremely slow. Something needs to be done or else guests...More

Thank Chris D
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 14 September 2018

Thank you for dining with us and thank you for sharing your experience with others. We are glad to know that you enjoyed your experience. We are mindful of your feedback regarding service speeds and look forward to exceeding your expectations on your next visit.

Reviewed 21 August 2018

Not a fan. Won’t be eating here again. Half hour wait for appetizer then ANOTHER hour and fifteen minutes waiting for food that arrived cold. Overpriced food. Waitress seemed bothered by having to serve us. Asked for check, twenty more minutes passed. Seriously, this is...More

Thank Vanessa M
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 8 September 2018

We always strive to improve when presented with the opportunity, so it is disappointing to hear that your experience failed to demonstrate our commitment to exceptional service. Please know that your comments have been reviewed with our Team to ensure a superior experience for future...More

Reviewed 19 August 2018 via mobile

Slow service, cold food, over priced. Had the calamari and the porterhouse steak. Steak was cold and medium instead of medium rare, vegetables not cooked, little seasoning. Took 70 minutes to get food. Other tables seated after us ate first. Place was not full by...More

1  Thank Bob N
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 21 August 2018

Please accept our sincere apologies for the disappointments you encountered. It is always our goal to improve when presented with the opportunity to do so and I can assure you that your comments are being addressed to ensure a superior experience for future guests. We...More

Reviewed 6 August 2018 via mobile

Stopped in with wife for lunch while visiting the finger lakes. Service was good. The soup was very tasty. Our meals were good. Service was good and the view is outstanding.

Thank Curtis S
Sarah H, Guest Relations Manager at The Pier House, responded to this reviewResponded 15 August 2018

Thank you for choosing The Pier House for lunch while visiting the Finger Lakes. We are delighted to know that you enjoyed good food, good service, and our outstanding views. We hope to have the pleasure of being of service again soon!

Nearby
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Nearby Attractions
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Ask a question
Questions & Answers
Bryan C
23 February 2017|
AnswerShow all 4 answers
Response from Mark W | Reviewed this property |
Donna Yudin is the manager at the hotel and can help you. Part of the restaurant inside does look like you could use it and be separated from the main floor. Their breakfast menu is awesome and portions are huge. I... More
0
Votes
Tammy S
31 December 2016|
AnswerShow all 3 answers
Response from Sven A | Reviewed this property |
I dont think so
0
Votes
Google Translation
arnold t
11 November 2016|
AnswerShow all 3 answers
Response from F2227VMjenniferr | Reviewed this property |
Breakfast was between $10-$15 each.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$30
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
View, Romantic, Child-friendly, Business meetings, Kids, Special Occasion Dining, Groups
Open Hours
Monday
06:30 - 22:00
Tuesday
06:30 - 22:00
Wednesday
06:30 - 22:00
Thursday
06:30 - 22:00
Friday
06:30 - 22:00
Saturday
07:00 - 22:00
Location and Contact Information
Description
The Pier House restaurant is part of the Ramada Geneva Lakefront and offers breakfast, lunch and dinner every day of the week. Enjoy comfortable dining suitable for couples, corporate and family. Our dining room overlooks Seneca Lake, and you may choose outdoor dining from Spring through Fall for a closer lake experience.
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