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Shake Shack

Certificate of Excellence
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860 Old Country Rd, The Gallery at Westbury Plaza, Garden City, NY 11530-2113 (Formerly Shape Shack)
+1 516-620-2880
11:00 - 23:00
Closed now
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Sun - Sat 11:00 - 23:00
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156 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Long Island, New York
Level Contributor
64 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

I expected overpriced fast food but got good burger and shake. Place is obviously crowded due to location but parking is possible. All in all worth a visit.

Thank JoeKool79
Dix Hills, NY
Level Contributor
72 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

I just had lunch at the Shake Shack at 849 Walt Whitman Road, Melville, NY 11747. It is new and I can't bring it up of Trip Advisor, anyway they are probably all the same so here it goes.I ordered the shackburger and while it was tasty it was much smaller then I anticipated. Now the fries were crunchy and... More 

Thank Joe P
Santa Ana, California
Level Contributor
16 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

Was my first time in NY and HAD to try this place out. Word of mouth was worth it. Had the bacon cheese burger and fries. So yummy. Cashiers were fast n friendly.

Thank Lymaga78
Alpharetta, Georgia
Level Contributor
89 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago

Good burger, fast service and Ill go back to Shake Shacks when I see them however I request for them to serve at least one healthy side that isn't fried. The Shack sauce needs to have the hot sauce added to it for some zing.

Thank Kate T
Level Contributor
24 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 7 April 2017 via mobile

The food wass okay but for the price i could have had two small Wendys meals across the street. The burger was small as well as the fries and the shake was the size of a cup of coffee for $15. I got a bigger meal at Wendy's across the street for $9. The place was very clean and it... More 

Thank Ken B
Level Contributor
48 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 21 March 2017

The burger and fries was nothing that you can't get at any corner coffee shop. I was disappointed because I expected much more. The wait time I feel was excessive because they weren't even busy. But I did not order a shake and that's what they're supposed to do right. I'd never go back

Thank Billy G
Deer Park
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 14 March 2017

I was not impressed with the hamburgers or french fries. Both were over priced and not large portions. The only saving grace was the shakes were pretty good

Thank G7799TVthomasc
Wantagh, New York
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 21 February 2017

I went to the shack at citi field last year and waited nearly 4 innings to get my burger and fries. Then I came here a few weeks ago on a Sunday afternoon and just walked out, it was so packed there was no place to sit. So I went back today (Tuesday) at 2:00 and finally got to eat... More 

Thank slamjam2017
Garden City, New York
Level Contributor
3 reviews
Reviewed 3 February 2017 via mobile

The Shake humberger and cheese french fries were great , service is fast , easily accessible , price reasonable .

Thank omarsiddiki
Mineola, New York
Level Contributor
50 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 28 January 2017

Park your car, walk on down, but come hungry because this place is Awesome... Clearly the best burger ever and the Shack-Cago hot dog is a treat. This place is all windows with plenty of seating and their system of ordering and picking up is perfect. I have been to this location twice, both times busy and the line moved... More 

Thank Joel H

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Restaurant Details

Rating summary
  • Food
  • Value
American, Fast food
Lunch, Dinner
Restaurant features
Outdoor Seating, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating
Good for
Kids, Child-friendly
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 860 Old Country Rd, The Gallery at Westbury Plaza, Garden City, NY 11530-2113 (Formerly Shape Shack)
  • Location: United States  >  New York (NY)  >  Long Island  >  Garden City
  • Phone Number: +1 516-620-2880
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.

Questions & Answers

Questions? Get answers from Shake Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?