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The Cheesecake Factory

1 Walden Galleria, Cheektowaga, NY 14225-5408
+1 716-685-2600
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Overview
  • Excellent50%
  • Very good31%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“cheesecake” (336 reviews)
“salad” (52 reviews)
Open Now
10:00 - 22:00 Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Walden Galleria, Cheektowaga, NY 14225-5408
All Details
Write a ReviewReviews (790)
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1 - 10 of 767 reviews

Reviewed 6 days ago via mobile

I've always enjoyed eating at Cheesecake Factory and of course we cannot forget these Delicious Nachos Deluxe when going. Well Recommended 👌

Thank Sal A
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Hi Sal, Thank you for your review. We're glad to hear that you enjoyed your dish and we look forward to your next visit!

Reviewed 2 weeks ago

You always get a great meal at the "Cheese Cake Factory" huge portions of yummy Italian food....if you get the soup a bowl is big enough for two and those desserts my my !!!!!

Thank dbrown299
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you so much for this review, Dbrown299! We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 2 weeks ago

Ok I know people love this place. Yes it was VERY busy. Yes the staff are great. But honestly i thought the food was not great.I will say right up I do not like cheese cake and never had the cheese cake. The menu is...More

Thank Garry S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Garry, We are so sorry to hear that you were not satisfied with your meal! We hope you can give us another chance and next time, if anything about your experience can be improved, please let our managers know so we can make things...More

Reviewed 2 weeks ago

My friend liked his food. The staff at this place was incredible. To wrap it up, the food was good because I liked my spaghetti. Would I dine here again? For sure!

Thank Dawn M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Dawn, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed 3 weeks ago via mobile

Popped in for lunch while st the mall for a movie with our 10year old granddaughter and had a really good lunch. Good server - very friendly - who made sure we were happy without hovering. Our granddaughter went with the cheese quesadilla from the...More

Thank Staecy A
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Staecy, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 3 weeks ago via mobile

We wanted to try it, so we did. Everyone should try it once, but I don't feel the need to go back. Service was nice, but the food didn't live up to any hype and the decor was dated for the price.More

Thank Jennifer P
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Jennifer, We are so sorry to hear that you were not satisfied with your meal! We hope you can give us another chance and next time, if anything about your experience can be improved, please let our managers know so we can make things...More

Reviewed 3 weeks ago via mobile

The Chessecake Factory at Walden is simply put huge....... It’s open at 11am, and already people were sitting down. The lunch portions are large, the dinner portions are massive. We did have an issue with one of the lunch pastas (too salty) and this was...More

Thank DWUK
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi DWUK, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 15 March 2018

Every time we cross the border, we always come here for lunch. The food is amazing, and the selection enormous! My favorite is the lunch fish and chips and the Greek salad. We always get cheesecake to go, and have found my new favorite to...More

Thank Jennifer H
Reviewed 5 March 2018 via mobile

Another good meal at the Cheesecake Factory. Service was good and Caesar was very pleasant. Food was very good and plentiful. My husband had Jambalya pasta and I had a chicken & avocado club. I didn’t like my raspberry lemonade though. Too much to have...More

Thank tlw1037
Reviewed 3 March 2018

I am always happy with my meal at the Cheesecake Factory and today was no different. I would have given it a rating of 5 instead of 4, but the waiter missed the little things. I requested mayo for my burger and instead I smathered...More

Thank Donna_B51
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Ask a question
Questions & Answers
Jtbur15
29 November 2015|
Answer
Response from Robster071 | Reviewed this property |
Presented with a menu once you are seated-can also browse one as you are waiting to be seated. Available online as well but don't expect prices...
0
Votes
mrcmushroom
28 November 2015|
Answer
Response from Darlene781 | Reviewed this property |
The menu can be found on the Net under search for 'The Cheesecake Factory' NY - USA.
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Special Occasion Dining, Kids, Groups
Open Hours
Sunday
10:00 - 22:00
Monday
11:30 - 23:00
Tuesday
11:30 - 23:00
Wednesday
11:30 - 23:00
Thursday
11:30 - 23:00
Friday
11:30 - 23:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1 Walden Galleria, Cheektowaga, NY 14225-5408
  • Location: United States  >  New York (NY)  >  Cheektowaga
  • Phone Number: +1 716-685-2600
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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