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CUISINES
American
Reviews (8)
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Reviewed 23 August 2020

1. The glass counter top has not been cleaned in months and this is during Covid times! 2. They only take cash - again not good practice during Covid. 3. The register froze up and the manager (who appears to be a high school student!)...had to pull the plug to reboot it. 4. They had run out of any type of waffle cones despite having posters of waffle cones all over the store (more minor but annoying). Overall dirty, poorly run and disgusting.More

Date of visit: August 2020
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Reviewed 10 October 2016

Good Ice cream could be neater and cleaner as the servers are all kids. You pick the base flavor and the mixes and they make it for you really delicious if you can ignore the lack of neatness

Date of visit: September 2016
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Reviewed 20 October 2015

Something's not right with this place. I asked if they had a computer in the back to look up a # for me since I had no connection. The woman insisted I'd go the the back, Screaming "Come here, come here". I'm not sure why...there was such high level of screaming @ me to go to the back of the place, in the office area. The place was empty during this whole time and there was a point I felt unsafe. It just happened that I took a look at the back area since they opened the door for me to go in. The back in not clean at all.More

Date of visit: September 2015
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Reviewed 20 May 2015

This store is an absolute mess! During our last visit all tables were sticky and had drips of melted ice cream on them. The doors and display were dirty. There were sprinklers and bits of toppings allover the counters and the staff looked like they...could care less. The ice cream itself was half melted and many flavors were missing. The store was a wreck and the staff looked like they would prefer to be anywhere but there serving you and your children ice cream. One look at the staff and you can tell why the store is such a dirty mess. THis is a place where families bring their children for a treat. You would expect the staff to be energetic and friendly, but they are not. Do your self a favor and go to a different location.More

Date of visit: May 2015
Helpful?1  
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Reviewed 21 April 2015 via mobile

They have kid servers. It was fine but the back could have been cleaner. Seems like a hangout for teens. My kids liked the ice cream. Can't go wrong with ice cream!

Date of visit: April 2015
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Reviewed 4 August 2014

Nothing special here - just ice cream cones wtc. Try one of the yogurt places, or get some at the A&P, where its cheaper and just as hood.

Date of visit: September 2013
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Reviewed 15 June 2014

I like the ingredients they use at Coldstone. They put in a whole banana in the banana ice cream The ice cream itself has real banana in it which gives it an authentic flavor.

Date of visit: March 2014
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Reviewed 16 August 2013 via mobile

The crew here is just great! Friendly staff who go the extra mile to please customers. They are very accomodating and can come up with whatever mix of ice cream you want. Your ice cream is worth your money.

Date of visit: August 2013
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COLD STONE CREAMERY, Closter - Restaurant Reviews, Phone Number & Photos - Tripadvisor