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20 Congress St, Market Square, Portsmouth, NH 03801-4017
+1 603-319-8842
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  • Excellent64%
  • Very good25%
  • Average10%
  • Poor0%
  • Terrible1%
Travellers talk about
“ice cream” (50 reviews)
“waffle cone” (5 reviews)
Closed Now
20 Congress St, Market Square, Portsmouth, NH 03801-4017
All Details
Write a ReviewReviews (101)
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1 - 10 of 99 reviews

Reviewed 4 weeks ago

I went to Kilwins to look for Christmas stocking stuffer items. I hadn't been there for a while and found that they really do have a lot of good stuff to choose from -- all kinds of chocolate, candy, homemade fudge, caramels, popcorn specialties, nuts,...More

Date of visit: December 2018
Thank NHjo
Reviewed 10 October 2018 via mobile

They do make their own ice cream. For us, it was just ok. Cute shop though and the staff was extremely friendly.

Date of visit: October 2018
Thank iltraveler4fun
JohnD10880, Manager at Kilwins, responded to this reviewResponded 12 October 2018

Thank you for stopping in at my family's shop. We're sorry to hear the ice cream was not to your taste, but I couldn't be more proud of how my staff made you feel during your visit!

Reviewed 4 August 2018

A little gem that we found while wandering around Portsmouth after dinner. Great salted caramels, kids loved the popcorn, and the fudge was great.

Date of visit: July 2018
1  Thank Cheryl P
John D, Manager at Kilwins, responded to this reviewResponded 5 August 2018

Thanks for the feedback, Cheryl! We're glad to hear you enjoyed our shop and hope you stop by for dessert the next time you and your family are in town.

Reviewed 30 July 2018

I had a scoop of chocolate on a cone, and it was pretty good, but not the greatest I ever had. The staff was friendly and the restaurant decor was nice. I would recommend it for a quick treat in Portsmouth.

Date of visit: July 2018
Thank FilmScoreComposer
Reviewed 28 July 2018 via mobile

We drove out of our way when we saw that there was a Kilwins in the area. The toasted coconut ice cream is as good as any dessert on the planet. Everyone should try this ice cream at least once. (Warning: you will get hooked).

Date of visit: July 2018
Thank Ronald D
Reviewed 24 July 2018

Bottom Line: Wouldn't visit again. Details: We stopped in for ice cream on a hot afternoon in July. Very clean and the staff was very nice. Two scoops in a cup for both my wife and daughter. We have been having some great ice cream...More

Date of visit: July 2018
Thank 8pixel
John D, Manager at Kilwins, responded to this reviewResponded 26 July 2018

Hi 8pixel, thanks for your feedback! I'm glad to hear you appreciated my clean store and friendly employees, but am sorry to hear that our own ice cream was not to your taste. Being in a convenient, walkable downtown location carries some challenges, but at...More

Reviewed 22 July 2018 via mobile

Stopped in to grab ice cream and saw they had a wide variety. However, after looking at their chocolate display case, I left with a chocolate s'mores treat that was seriously incredible and priced fairly!

Date of visit: July 2018
Thank 501amyv
John D, Manager at Kilwins, responded to this reviewResponded 23 July 2018

Amy, I'm so sorry you ran into the perennial challenge for visitors of our shop: choosing between chocolate or ice cream! Those chocolate s'mores are a personal favorite of mine and I'm glad you enjoyed it!

Reviewed 18 July 2018

I grew up loving Kilwin's because of their Frankfort, MI location. They don't have them here in Kansas, so I'm always stoked to find out that there's a location at one of the cities I am in. This one certainly doesn't disappoint. The place smells...More

Date of visit: July 2018
Thank Shawn W
Reviewed 3 July 2018

I ate a fantastic icecream here. Everything in this place seems tasty! They have many types of chocolates. I recommend 100%

Date of visit: May 2018
Thank Juani83
John D, Manager at Kilwins, responded to this reviewResponded 4 July 2018

Thanks Juani! We're proud of our Super Premium ice cream and are glad you enjoyed it. I'd like to thank you for your visit and hope you visit us again soon.

Reviewed 10 June 2018

Ill keep it short, we got cones, shakes and chocolates. Everything was fantastic. The shakes took a minute or 2 longer than you would hope but well worth the wait.

Date of visit: June 2018
Thank Hummelltime
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Ask a question
Questions & Answers
Dawna F
14 July 2016|
AnswerShow all 3 answers
Response from Ryeman127 | Reviewed this property |
Hmm, i don't know but you may want to call them and ask!
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Street Parking, Accepts Credit Cards
Good for
Child-friendly, Kids
Open Hours
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 22:00
10:00 - 22:00
Location and Contact Information
  • Address: 20 Congress St, Market Square, Portsmouth, NH 03801-4017
  • Location: United States  >  New Hampshire (NH)  >  Portsmouth
  • Phone Number: +1 603-319-8842
  • E-mail
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