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Desert Room

) #2 of 6 Restaurants in Jackpot €€ - €€€ American
1385 Highway 93, Cactus Pete's Casino & Resort, Jackpot, NV
+1 775-755-2321
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Overview
  • Excellent31%
  • Very good38%
  • Average19%
  • Poor6%
  • Terrible6%
Travellers talk about
Restaurant Hours
CUISINES
American
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1385 Highway 93, Cactus Pete's Casino & Resort, Jackpot, NV
All Details
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Reviews (116)
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1 - 10 of 114 reviews

Reviewed 6 days ago

The place was busy and understaffed, but our waitress really hustled and made sure everyone in the restaurant received good service. The quality of the food was terrific and the portions were large.

Thank DaCar160
PNKinc, Public Relations Manager at Desert Room, responded to this reviewResponded 5 days ago

We're glad you had an excellent dining experience with us, and we hope to see you again soon!

Reviewed 1 week ago via mobile

Members only club was fantastic we chose the side salad for our sides. Our son had the Philly cheese steak with waffle fries and demolished both he says they were delicious!

Thank all815
Belterra77, Public Relations Manager at Desert Room, responded to this reviewResponded 1 week ago

Thanks for dining with us! We're glad you had a delicious meal, and we hope to see you again soon.

Reviewed 14 July 2017 via mobile

Clean. Seats need to be reupholstered. Staff need to have a class in customer service. Food is average. Price is a little high all things considered.More

Thank Rob N
Belterra77, Public Relations Manager at Desert Room, responded to this reviewResponded 4 weeks ago

Thank you for your visit and review. We are concerned to see about your overall experience and are passing your feedback along to management to address with the team and ensure a better guest experience in the future. We appreciate your suggestions for improvement and...More

Reviewed 4 July 2017 via mobile

Took to our room across the street at the Horseshu with ice cream, milk, and coffee. It was huge big enough for me and my fiancé to have some that night as a snack (dinner LOL!), breakfast, and a snack the next day! Yummy apple...More

Thank Amber C
Belterra77, Public Relations Manager at Desert Room, responded to this reviewResponded 9 July 2017

Good morning, Amber. Thanks for the great review. We are happy to hear you enjoyed the Apple Crisp, and we hope to have you back to dine with us again soon.

Reviewed 2 July 2017 via mobile

Food and service was great, but the wait to get in and 45 minutes to receive food was slow. It seemed like the resort was understaffed to keep up with the amount of people.More

Thank mzhock
Belterra77, Public Relations Manager at Desert Room, responded to this reviewResponded 3 July 2017

Thank you for your review. We are happy to hear that you had a wonderful dining experience. We appreciate your feedback regarding the wait as we experience higher volumes on the weekends. We will take your comments back to the team to review and ensure...More

Reviewed 24 June 2017 via mobile

Great dinner Great place to stop if you're driving from California or Las Vegas to Idaho. The waiter at dinner was like a perfect waiter. I usually don't order steak or beef but occasionally I do and here it was just fantastic and a great...More

Thank james90211
Belterra77, Public Relations Manager at Desert Room, responded to this reviewResponded 26 June 2017

Good morning, and thank you for your visit and review. We are thrilled to hear you had a wonderful dining experience with us for dinner and again for breakfast. We appreciate your feedback and look forward to welcoming you back again in the future.

Reviewed 12 June 2017

We did not eat here on this trip, but have in the past, and have always had good food and good service.More

Thank drtrucking8
Belterra77, Public Relations Manager at Desert Room, responded to this reviewResponded 22 June 2017

Good afternoon, and thank you for your review. We are glad to hear you continue to enjoy dining with us when you visit, but we are concerned to see your visit was only a 3-star experience. We would love to learn more about how we...More

Reviewed 22 May 2017 via mobile

Very slow service for breakfast order for a party of two. The restaurant was not very busy, but it took over 45 minutes to get breakfast. We asked our waiter for water refills, but we never got them. Unfortunately, the dining options in Jackpot are...More

Thank D0131
Stephanie D, Guest Relations Manager at Desert Room, responded to this reviewResponded 26 May 2017

Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We would like to learn more about your dining experience. Could you please email us at socialmediacpj@ameristar.com with...More

Reviewed 19 May 2017

The food was lousy. Never ever have I had a burned omlette until that morning. It is pretty hard to screw up eggs but they managed to do so in fine style!! Our waiter was more concerned with chatting with folks than doing his job....More

Thank Marv B
Stephanie D, Guest Relations Manager at Desert Room, responded to this reviewResponded 22 May 2017

Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We have passed your comments regarding your meal and the service along to our leadership team. We hope...More

Reviewed 10 May 2017

This is a good place to have breakfast during your stay, and don't forget to ask for their champagne brunch.More

Thank Patrick F
Stephanie D, Guest Relations Manager at Desert Room, responded to this reviewResponded 15 May 2017

Good afternoon - Thank you for choosing to dine with us at the Desert Room. We're thrilled to hear you had a great breakfast experience with us. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Cactus Petes &...More

Nearby
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The Buffet
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Sergio's Restaurant
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Nearby Attractions
Cactus Petes Resort Casino
96 reviews
.14 km away
Rock Creek Station and Stricker Homesite
9 reviews
60.24 km away
Barton's Club 93 Casino
53 reviews
.25 km away
Perrine Bridge
528 reviews
17.74 km away
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Questions & Answers
Julie S
9 February 2017|
Answer
Response from Lisa E | Reviewed this property |
Yes. As far as I've seen. Recently they had Shimpalooza at the Buffet in Cactus Petes. Lots of yummy food and treats there. Last couple of times that I've eaten at the Desert made me sick. Also had to send back food. I'm... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 1385 Highway 93, Cactus Pete's Casino & Resort, Jackpot, NV
  • Location: United States  >  Nevada (NV)  >  Jackpot
  • Phone Number: +1 775-755-2321
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