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Steak 'n Shake

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681 Sycamore Dr, Sullivan, MO 63080-3305 (Formerly Steak N Shake)
+1 573-203-6260
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37 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Kewanee, Illinois
Level Contributor
30 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

I went for dinner and was able to be seated immediately. I sat for several several minutes before being acknowledged by my waitress. When she did come over, she was very sweet and friendly and took my order promptly. Again, it took quite some time for me to get my food but it was hot,fresh and delicious.

Thank Laura V
Sainte Genevieve, Missouri
Level Contributor
118 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 22 December 2016 via mobile

Stopped in with my kids on the way to Springfield..... We were seated quickly, however after fifteen minutes no one came to even greet us or take our drink order. I asked for our waitress and still nothing. The waitress walked by with a full tray of drinks to another table and dropped them splashing everybody even us! We decided... More 

Thank Brad S
Philadelphia, Pennsylvania
Level Contributor
260 reviews
207 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
Reviewed 25 November 2016

The food is average at best and portions are always small (even if you don't pay a lot). It takes a long time to get food and sometimes you barely get any service. The bathrooms at this location needed a really good cleaning (overflowing trash can, foot prints on the toilet seat). Just nothing special about the food or service.

Thank JackieNPaul
Sullivan, Missouri
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 12 September 2016

Not to make excuses for them, but they are going through a staffing transition. All positions were available for hire (including GM) in the classifieds as of yesterday... The last time we dined was not great. I treated my boys out to dinner while their Dad was out of town on a business trip. We waited 15 minutes to get... More 

Thank MrsSibona
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 11 September 2016 via mobile

Took 1 1/2 hours to get our food. Forgot half of it. All the staff standing up front together talking instead of working.

Thank Dewayne S
Level Contributor
49 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 29 August 2016

Wanted something different for lunch. Chili mac was great, not too spicy. Just right. Shake was an added bonus.

Thank 845ceceliab
Butlerstown, Ireland
Level Contributor
38 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 14 July 2016

I have been to this location at lest 8 times. The last two time it was super bad. It took us a hour and a half to get our food. The hamburgers were cold and over cooked.. People would get their food but waited twenty minutes for your shakes. They always know ahead of time that the bus is coming.

Thank ButlerLady1952
Level Contributor
45 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 19 June 2016 via mobile

We've been here 45 minutes, and no food. There was one waitress until a few minutes ago (10:30 am). She had about 25 customers to take care of. Poor girl! I would never stop here again.

Thank Jessica C
Level Contributor
58 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 31 May 2016 via mobile

The service here is extremely slow. The staff do not seem to care and are not at all friendly. I stood at the register, trying to pay, for ten minutes today. Several people saw me and we're doing nothing, but didn't bother to speak or help me. Finally, the manager came over and said it would be a few minutes... More 

Thank Rita S
Level Contributor
44 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 9 May 2016

We figured this would be a safe bet. Big mistake. Shake order for 4 [that ordered shakes] was messed up, they were out of Coke, server never brought replacement choice, PLASTIC wrap in my salad, fries brought instead of apple sauce and the receipt was not credited for the non-existent soft drink.

Thank Shannon R

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$10
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 681 Sycamore Dr, Sullivan, MO 63080-3305 (Formerly Steak N Shake)
  • Location: United States  >  Missouri (MO)  >  Sullivan
  • Phone Number: +1 573-203-6260
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?