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Steak 'n Shake

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542 N Marketplace Blvd, Lansing, MI 48917-7715
+1 517-622-8687
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37 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 37: English reviews
Salem, Massachusetts
Level Contributor
131 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

We won't be returning after our annual return visit this trip. The bun was old (stale, not soft), the onion rings were soggy. As we checked out we wanted to purchase some chili to take home since we don't have Steak N Shake where we live. We asked for several and the manager pointed to 3 small and 3 cans... More 

Thank joecd
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 13 August 2016 via mobile

Came here today with my family. We have been to Steak 'n Shake many times and have never had this long to wait! My daughter ordered chocolate chip pancakes. When they got here... there was no chips or whipped cream... then the server argued with me. Had to ask 3 times for my toast and my husband ordered the all... More 

Thank Nichole E
Grand Rapids, Michigan
Level Contributor
202 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
1 of 5 bubbles Reviewed 9 August 2016

Entered the restaurant at 12:55 and was seated at 1:00. Our order was finally taken at 1:10. At 1:35 with still no food we left. Several other left also as the store was short staff in a major way. We were seated near the kitchen and during a span of 7 minutes, not a single order was sent out. Felt... More 

Thank cdrh
Manchester, Michigan, United States
Level Contributor
93 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed 25 July 2016

Our family of nine came in just for shakes. We were seated promptly and our orders were taken in a timely fashion but it seemed like we waited a long time when we hadn't ordered any food. I didn't personally use the restroom but my mother and mother-in-law reported that it was disgusting with un-flushed toilets, pee on the floor,... More 

Thank Shea V
Level Contributor
107 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 20 July 2016 via mobile

Let's start but cleaning off the tables before we get seated at them! The service was absent! Not one refill! Terrible Terrible terrible!!!

Thank Brian H
Holt, Michigan
Level Contributor
128 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 11 July 2016 via mobile

The milkshakes are good, the food is hit or miss. Always busy, could use more staffing to cut down wait times. Their shake happy hour is a great value!

Thank Greg S
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 8 July 2016 via mobile

We waited in the drive thru line for 30 minutes to get our food!!! 2 cars in front of us gave up and left. And this was at 1130 at night. By the time we got our food back to our hotel and could try to eat it we realized how disgusting it still turned out to be. Their chilli... More 

Thank nicole m
Grant, Michigan
Level Contributor
625 reviews
364 restaurant reviews
common_n_restaurant_reviews_1bd8 519 helpful votes
4 of 5 bubbles Reviewed 26 June 2016

At least the food was good. Service was OK considering how many people were there, the crew members were working hard. I saw the waiter we had actually running back to get an order. There were a lot of rude customers treating the wait staff terribly during our visit......no reason for that. Other than that, good choice for us. The... More 

Thank Impala guy
Burlington, Canada
Level Contributor
53 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 16 June 2016

Came on a Sunday for lunch, was slow getting seated but they were cleaning up after a lunch rush. Food was served relatively fast, the milkshakes was amazing! bathrooms were in definite need of a cleaning though.

Thank Amelia_Lynn
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 June 2016 via mobile

Great service awesome people. Food was very good. My children love their shakes they also give a great portion of food I would recommend it.

Thank nickens2

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
American, Fast food
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Cheap Eats, Child-friendly
Location and Contact Information
  • Address: 542 N Marketplace Blvd, Lansing, MI 48917-7715
  • Location: United States  >  Michigan (MI)  >  Ingham County  >  Lansing
  • Phone Number: +1 517-622-8687
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?