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Webster's Prime

100 W Michigan Ave, Kalamazoo, MI 49007-3963
+1 269-343-4444
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  • Excellent49%
  • Very good20%
  • Average13%
  • Poor15%
  • Terrible3%
Travellers talk about
“steak” (48 reviews)
“creme brulee” (3 reviews)
Open Now
17:00 - 22:00 Hours
American, Steakhouse, Seafood
100 W Michigan Ave, Kalamazoo, MI 49007-3963
All Details
Write a ReviewReviews (106)
Traveller rating
Traveller type
Time of year

1 - 10 of 105 reviews

Reviewed 30 April 2018

Webster’s prime has continued to give us the WOW experience that we are always looking for. I got the coulotte with sides of Mac and cheese and broccolini to share with my husband, he got the ribeye. Everything was cooked to perfection. My medium steak...More

Thank sheryls86
Reviewed 29 April 2018 via mobile

Unfortunately our anniversary fell on the same evening as prom night and WMU graduation. The planets did not align for us at Webster's Prime for our celebration. We were seated near a table of around 16 or 17 loud and cackling teenagers who were not...More

Thank Jamie C
Anna S, Manager at Webster's Prime, responded to this reviewResponded 30 April 2018

We are deeply saddened to hear of your poor experience with us this past Saturday! On behalf of our entire team, we would like to sincerely apologize for your disappointing visit to our dining room, and for your very unsettling departure from the hotel as...More

Reviewed 23 March 2018

Shortly after we were seated a group came in that was loud and foul mouthed . We had hoped once they were eating they would settle down. It just became worse and worse. We were going to finish our wine but the language was so...More

2  Thank _kathysewsew
Anna S, Floor Supervisor at Webster's Prime, responded to this reviewResponded 28 March 2018

Our entire team is saddened to hear about your recent visit to our restaurant. We believe no guest should ever leave with an unsatisfactory experience, and are deeply sorry that your recent visit missed that very mark! The complacency mentioned in your review regarding this...More

Reviewed 3 March 2018

We go to Webster's for special occasions and Kalamazoo Restaurant Week. Food is very good, wine list is excellent, and servers are professional. Always a positive experience.

Thank AJosephD
Reviewed 16 February 2018

My review for this fine restaurant is long overdue. Before I retired, my boss from Chicago would treat my wife & myself to a fine dinner here whenever he worked with me. Of course, i did not tell him this was the most expensive restaurant...More

1  Thank Brad R
Reviewed 14 February 2018

nice place located in downtown kalamazoo. found the service to be very good. good menu. is a high-end place so expect to pay for what you get - but found that the quality was quite good. had some crab cakes that were very good. also,...More

Thank jon s
Reviewed 12 February 2018 via mobile

So the husband and I dined here on Saturday night and it was not worth the price paid. The entire restaurant smelled like the ocean the entire time we were there which is a big turn-off. There were not a lot of options for you...More

Thank thabestmom29
Anna S, Manager at Webster's Prime, responded to this reviewResponded 15 February 2018

We are extremely sorry to hear about you and your Husband's recent dining experience with us! Your feedback has been addressed,and sincerely acknowledged by our Kitchen as a poor culinary experience that is not indicative of our high food and service standards. We hope and...More

Reviewed 17 January 2018

I knew going in that this restaurant was expensive....but I thought that meant I was going to get a great meal. I got great service.....server was excellent, provided info about the menu, free bday treats for my son, very obvious concern when one steak was...More

Thank DeputyDe
Stefan J, General Manager at Webster's Prime, responded to this reviewResponded 19 January 2018

DeputyDe, Thank you for your feedback, while painful, it is still a valuable gift to assist us in our growth. We strive to make every evening and occasion special at Webster's; I personally apologize for falling short this time. We will be in touch very...More

Reviewed 2 December 2017

A part of a Radisson Hotel. A VERY expensive restaurant with a not so intimate decor. One presentation was lovely and the other was a filet on a large white plate with three very small pieces of a cold potato. Blah!

Thank Tiny46748
Reviewed 24 November 2017 via mobile

Dined with my husband and mother in law, food was ok but overpriced for the quality. My husband told them we were there to celebrate my birthday but not even so much as dessert as a complementary gift. Not someplace I would recommend to anyone....More

Thank 62ish
Anna S, Manager at Webster's Prime, responded to this reviewResponded 28 November 2017

Our entire team is deeply sorry about your recent visit to our restaurant! Your feedback is a gift, and for that, we thank you. We believe that no guest should ever leave with a bad experience, no less an experience that missed the very mark...More

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Ask a question
Questions & Answers
4 February 2017|
Response from Alexa a | Property representative |
Ablouise, Thank you for reaching out, and we do not have a specific dress code. I usually suggest business casual, but many guests join us in jeans and a nice top. Whatever you are most comfortable works for us. Thank... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$20 - US$65
Restaurant features
Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Private Dining, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
Business meetings, Romantic
Open Hours
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
Location and Contact Information
  • Address: 100 W Michigan Ave, Kalamazoo, MI 49007-3963
    (Rose Street)
  • Location: United States  >  Michigan (MI)  >  Kalamazoo County  >  Kalamazoo
  • Phone Number: +1 269-343-4444
  • E-mail
We at Webster's Prime love our location, and love celebrating our area's culture and harvest. Steaks, fresh seafood, and seasonal ingredients come together to create a dynamic dinner menu. From our family of staff, to the ingredients on our plates, Webster's Prime proudly serves the best of local and global. We know you have choices in your dining experience, and we truly appreciate your time and choice of Webster's Prime.
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