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Steak & Shake

2288 N Park Dr, Holland, MI 49424-9596
+1 616-395-9627
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Overview
  • Excellent18%
  • Very good15%
  • Average26%
  • Poor18%
  • Terrible23%
1 week ago
“Very Disappointing”
3 weeks ago
“All Around Terrible! ”
Restaurant Hours
CUISINES
American, Fast food
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2288 N Park Dr, Holland, MI 49424-9596
All Details
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Reviews (38)
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1 - 10 of 36 reviews

Reviewed 1 week ago

We love Steak & Shakes as we travel since they are not local for us. However, this one has not up to par. The restaurant was dirty, tables had not been cleaned and they were not really working on that during our visit and it...More

Thank 738Donna
Reviewed 3 weeks ago via mobile

Our family of 14 visited this restaurant on a family vacation trip to Michigan. Visiting the park across the street we wanted something fast for lunch so we could get to our next adventure in Holland. Let me just list some "concerns"! 1. We waited...More

Thank CountyTalker357
Reviewed 14 May 2017

I always had a soft spot for Steak and Shake. The wait staff with their down-home openness, the burgers, especially with guacamole, and dark chocolate shakes. Today ended the fairy tale. We ordered two small shakes, one vanilla, one dark chocolate with no chocolate chips...More

Thank t166ets
Reviewed 12 May 2017

I was at the Holland restaurant today 5-12-17, I used the drive through service. There were a total of 4 vehicles in front of me. I looked at my clock and it took me 40 minutes to get from the order window up to the...More

Thank Dave H
Reviewed 7 January 2017

The food was decent and the service was good, which is an improvement from last time we were there long ago, unfortunately, it's still the dirty restaurant it was and dirty ruins the overall experience and therefore, the score is not good.

Thank neverfindone
Reviewed 17 October 2016

This place is filthy, they only had 2 servers working & one cook......it took forever to get our food, which was ok tasting, but nothing to brag about. I had ordered a chocolate malt and it had to have been one of the worst tasting...More

Thank Cinnilouwho
Reviewed 23 September 2016 via mobile

I really want to give them a good review because I like the food. However, we walked in and 5 servers stood in their service area and stared at us. A full 2 minutes went by until one sauntered over and said she would check...More

Thank Jennifer K
Reviewed 10 September 2016

The floor is filthy, the window furnishings are filthy, the bathrooms were unusable. This is the dirtiest and worst steak & shake we have ever been to. It's always been questionable on the cleanliness but it keeps getting worse. The wait? Sometimes it's normal and...More

Thank neverfindone
Reviewed 5 August 2016

We stopped here thinking it would be the great quality of the steak & shakes at home. NOT SO, the "steakburger" was thin & so dry we couldn't hardly chew them , the fries were cold and hard and the milkshakes were so thin the...More

Thank Rae R
Reviewed 4 August 2016

I took my grandchildren here for lunch on Wed. July 27. We had to wait one hour for the food and took it as a takeout because of another event. When I asked to speak to the manager, Brenda, the manager, said they were short...More

Thank rickb60750
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Nearby Attractions
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1.38 km away
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.54 km away
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1.10 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 2288 N Park Dr, Holland, MI 49424-9596
  • Location: United States  >  Michigan (MI)  >  Ottawa County  >  Holland
  • Phone Number: +1 616-395-9627
  • E-mail
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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