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Cygnus27

Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
+1 616-776-6425
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Overview
  • Excellent58%
  • Very good26%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“duck” (9 reviews)
“scallops” (10 reviews)
Closed Now
All hours
CUISINES
American, International, Fusion, Gluten Free Options, Vegetarian Friendly
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
All Details
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Reviews (150)
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11 - 20 of 148 reviews

Reviewed 3 March 2017

The views of the city are terrific and good table spacing creates a great dining ambiance. Our server was not trained in opening and serving wine which was odd for a quality restaurant though the rest of the service was well paced and professional. The...More

Thank LaneB45
Reviewed 18 February 2017

My fiance took me here for a romantic dinner and I was completely blown away by the incredible food, atmosphere, service and drinks. I was pleasantly surprised to see that most things on their menu are gluten free - and if you are gluten free...More

1  Thank CC M
Reviewed 16 February 2017 via mobile

We came here to celebrate our daughter's 13th birthday. The table was perfect- Right by the window with a view of the city. Our server, Carmen, did a fantastic job - called my daughter by name and went out of her way to make it...More

Thank Sonya K
Reviewed 29 January 2017

Two dinners in one week revealed inconsistent offerings. Octopus was very good one night and reasonable on the second. A marvelous wild mushroom soup one night followed by a middling bowl a few days later. The entrees were OK but not memorable. The wine list...More

Thank Milan M
Tracy356, Manager at Cygnus27, responded to this reviewResponded 30 January 2017

Dear Milan M- Thank you for your compliments regarding our service! We're happy to hear you chose to dine with us twice in the same week and apologize you did not feel the food was as delightful the second time around. I have shared your...More

Reviewed 31 December 2016

Had a very nice dinner here. Great views and wonderful service. Three course meal for tonight's early seating. Salad and soup were excellent. Main course we had filet that was very good. Could have used either a few more potatoes or a vegetable with it....More

1  Thank Scott M
Traci G, General Manager at Cygnus27, responded to this reviewResponded 28 January 2017

Dear Scott, Thank you for taking the time to write a review about your dining experience with us on New Year's Eve! It was our pleasure to serve the two of you and we hope you will join us for some of the newest items...More

Reviewed 18 December 2016 via mobile

Atop the Amway grand hotel in Grand Rapids, you will not be disappointed by this extraordinary restaurant which not only overlooks Grand Rapids but overlooks the grand river US 131. Allow yourself plenty of time for dinner as they will not rush you out in...More

Thank drcser
Traci G, General Manager at Cygnus27, responded to this reviewResponded 28 January 2017

Dear Drcser, Thank you for taking the time to write a TripAdvisor review! We are so happy to hear that you enjoyed your dining experience with us. We hope to serve you again in the not-too-distant future! Warm regards, Traci Gresham General Manager, Cygnus27

Reviewed 7 December 2016

For several years my friends and I have looked forward to our holiday celebration at Cygnus. We enjoy the decor, the view of the city, the service, and usually the food. However, last night two us were very disappointed with the halibut. It clearly was...More

Thank DorothyArm
Tracy356, Manager at Cygnus27, responded to this reviewResponded 13 December 2016

Dear DorothyArm- Thank you for allowing us to be part of your holiday celebration tradition! We are honored that you choose to share it with us year after year. We're so sorry to hear that the halibut was not to your liking. That is definitely...More

Reviewed 3 December 2016

My spouse and I celebrated our wedding anniversary here...a special event at a special venue. Warmly welcomed by hostess as well as server. Great cocktails before dinner. Sever graciously split a salad which was more than ample. Entrees were very good and I would recommend...More

Thank jadr43
Traci G, General Manager at Cygnus27, responded to this reviewResponded 28 January 2017

Dear Jadr43, Thank you for taking the time to write a review about your dining experience with us! It was our pleasure to serve the two of you (and for such a special occasion!). I hope you will join us again soon and try some...More

Reviewed 20 November 2016

With so many choices within a block of the Amway Grand Hotel, the main advantage Cygnus has is the view. The food is inventive but also expensive and small portioned. Service was very good, but also slow paced and unhurried. We enjoyed the bread and...More

Thank StCroix01
Traci G, General Manager at Cygnus27, responded to this reviewResponded 28 January 2017

Dear StCroix01, Thank you for taking the time to provide a review on TripAdvisor. As of the first of this year, we have a new chef who has added some spectacular new items to the dinner menu (the pan-seared striped bass is a new favorite...More

Reviewed 1 November 2016

Came here while visiting Grand Rapids. Was made to feel very welcome by staff. My server was outstanding. Restaurant has the absolute best view of the city being on the 27th floor of a hotel. Ordered the Rack of Lamb. It was delicious. For dessert...More

Thank Michael B
Traci G, General Manager at Cygnus27, responded to this reviewResponded 28 January 2017

Dear Michael, Thank you for taking the time to provide a review on TripAdvisor! We are so happy to learn that you loved the service, view, and rack of lamb! You must come back and try the new Chocolate Sphere -- believe it or not,...More

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Questions & Answers
John M
26 May 2017|
AnswerShow all 3 answers
Response from Tracy356 | Property representative |
Hello John M. Thank you for your question! There is not a dress code for Cygnus27. We hope to see you soon!
0
Votes
Willow C
28 October 2015|
Answer
Response from Carrie S | Property representative |
Hi Willow! We are not currently serving a Mexican Martini - perhaps you are referring to a different drink on our cocktail list? You can find it on the Amway Grand website under Dining > Cygnus27 > View Sample Lounge... More
0
Votes
Willow C
28 October 2015|
Answer
Response from tommyl024 | Reviewed this property |
Chilled rocks glass and Chicago style clear large ice cubes, your choice of quality tequila, two shots of this, to taste 1/4 shot fine Cointreau, 1/2 juice of FRESH lime juice , stirred!!!! Pour over cubes-enjoy. rimmed... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$23 - US$49
Meals
Dinner, After-hours
Restaurant features
Parking Available, Validated Parking, Serves Alcohol, Full Bar, Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Private Dining, Free Wifi, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
Business meetings, View, Bar Scene, Special Occasion Dining, Romantic
Open Hours
Sunday
10:30 - 13:30
Tuesday
17:00 - 23:59
Wednesday
17:00 - 23:59
Thursday
17:00 - 23:59
Friday
17:00 - 01:00
Saturday
17:00 - 01:00
Location and Contact Information
  • Address: Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
    (Pearl)
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-776-6425
  • E-mail
Description
Set 27 stories up in the heart of Downtown Grand Rapids, Cygnus27 delivers a Latin-inspired menu and sophisticated cocktail lounge with expansive panoramic views of the Grand River and surrounding cityscape. The drinks and food at Cygnus27 are as distinctive as the space itself. The exclusive cocktail menu is based on classic inspirations. The light fare options include a variety of small and sharable plates - perfect for an after-work or evening bite. With its multi-level dining spaces and modern furnishings, Cygnus27 is truly the destination restaurant and cocktail lounge in West Michigan. A fresh, unique, and authentic menu draws on the Chef Tim Moreno's Latin American heritage and has made-from-scratch dishes that have earned the dining room the AAA Four-Diamond mark of distinction. Also available is our popular Sunday brunch mid-September through mid-May. Interested in booking a private space on the 28th floor? With floor to ceiling city and river views, you'll host the dinner your friends or colleagues won't soon forget! PLEASE NOTE: Hours posted are for the Lounge/Bar area. The Dining Room hours are: Tuesday - Saturday 5:00 PM - 10 PM Sunday Brunch 10:30 AM - 2:00 PM (Mid-September through mid-May)
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