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Ruth's Chris Steak House

187 Monroe Ave NW, Grand Rapids, MI 49503-2621
+1 616-776-6426
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Overview
  • Excellent67%
  • Very good17%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“filet” (36 reviews)
“chopped salad” (12 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Gluten Free Options
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
187 Monroe Ave NW, Grand Rapids, MI 49503-2621
All Details
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Reviews (268)
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1 - 10 of 264 reviews

Reviewed 5 days ago via mobile

My ordered the filet and I got the ribeye, both steaks where not up to par for the cash! And rather than complain we ate them, after all we had gift cards! Ribeye was like chewing a piece of leather and the filet was more...More

Thank Shroonatic
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this reviewResponded 3 days ago

Good Afternoon, I am sorry to hear that our steaks were not up to standard. We wish we could have made it right for you night of as we want all of our guests to experience our steaks in their true fashion! If you do...More

Reviewed 2 weeks ago via mobile

In town for a work conference and thought that a Ruth's Chris visit would be a safe choice for a great steak dinner. Not so much. We were seated on the patio, which was lovely, and our server was friendly and sweet. The scallops with...More

Thank Heatherleigh N
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this reviewResponded 2 weeks ago

Dear Value Guest, I am extremely saddened to hear about your experience and do remember in specific your experience on Monday with us. I would love to talk further in regards to your experience. Please free to email me at kgeyer@ahchospitality.com so we can talk...More

Reviewed 5 weeks ago

this place is perfect except the price. we were treated to a free dinner there to listen to a retirement investment lecture, which was horrible, but the best food we ever have eaten. we are picky, i cook well so most restaurants do not measure...More

Thank throwbackbuela
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this reviewResponded 4 weeks ago

Hello, Thank you for the review of our food! We are so pleased we could excite your palate with our steak and sides. Cheers, Kylene G.

Reviewed 8 July 2017 via mobile

This restaurant was absolutely wonderful. All of the staff was incredibly nice and accommodating. The food was absolutely outstanding, some of the best food we'd ever eaten! This place was phenomenal and I'd recommend it to anyone in the area!

Thank Alexis M
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this reviewResponded 10 July 2017

Thank you Alexis for the review! We love serving raving fans! Your recommendation to future guests is greatly appreciated. Kylene G.

Reviewed 10 June 2017

We have dined here several times over the past year, always excellent, mature, smart service, great steaks, overall good vibe

Thank mike s
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this reviewResponded 12 June 2017

Hello, Thank you for being one of our 'raving fans.' We appreciate the time in giving us a five star review, we love our guests and look forward to serving you many more times! Cheers, kylene G.

Reviewed 9 June 2017 via mobile

Group of ten had dinner in one of the back rooms. Calamari and shrimp appetizers were exquisite. Entrees were exceptional, including the seafood offerings. Very good wine list.

Thank Cadbanker
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this reviewResponded 12 June 2017

Dear Valued Guest, Thank you so very much for taking the time to review us. We are happy you could enjoy an experience in one of our private dining rooms. We look forward to welcoming you back! Cheers, Kylene G.

Reviewed 29 May 2017 via mobile

Took our staff to dinner. We were able to eat on the patio, gorgeous evening. I was thrilled that Ian was available, he has waited on my group before and always makes first timers a focus of his attention. We started with the huge shrimp....More

Thank jimvet1826
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this reviewResponded 31 May 2017

Hello Valued Guest, Wow! Thank you for the superb review and kudos. We loved serving your group and look forward to may more opportunities to serve you the sizzle. We will make sure to pour light on Ian's awesome service! Thank you again for celebrating...More

Reviewed 21 May 2017

This was my second time at this restaurant and I left with the same impression. The Ribeye did not live up to my expectations. The steak was not the same caliber say that of Chicago. I felt the same the last time also, too bad....More

Thank Latty
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this reviewResponded 23 May 2017

Dear Valued Guest, Thank you for taking the time to review us. Your feedback is not taken lightly and we appreciate your transparency in your experience. We are sorry the steak did not deliver the quality we are aiming for, as this obviously our goal....More

Reviewed 16 May 2017

I had never eaten at a Ruth Chris before, and the steak was everything I expected. Pricey menu; everything a la carte, but definitely worth the experience. Superb steak!

Thank dmseibert
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this reviewResponded 18 May 2017

Dear Valued Guest, Thank you for the wonderful review, we are looking forward to welcoming you back!

Reviewed 7 May 2017 via mobile

My husband & I celebrated our 10th anniversary here and it was amazing! The service alone was exceptional! We shared the Tomahawk ribeye that is presented & sliced at table, presentation was perfection. Melt in mouth taste. Seared scallop & escargot appetizers were incredible too....More

Thank Sandra B
Kylene G, Sales Manager at Ruth's Chris Steak House, responded to this reviewResponded 8 May 2017

Hello, Five stars!!! Thank you! We recently added on the escargot appetizer and are so pleased to hear it is delivering the same high quality that we master in all of our dishes. We look forward to welcoming you back. Regards, Kylene G.

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Questions & Answers
Jeremy B
20 May 2017|
AnswerShow all 4 answers
Response from Tracy D | Reviewed this property |
Nothing fancy, but you'd probably feel out of place in jeans. Weekend crowds are fairly well heeled.
2
Votes
Robert P
1 December 2016|
Answer
Response from Kylene G | Property representative |
Hello Robert, You can absolutely purchase a gift card from us in which we can mail to your friends! Please call our host stand at 1.616.776.6426 and they can assist you accordingly! Cheers, Kylene G.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$35 - US$100
Meals
Dinner
Restaurant features
Takeout, Outdoor Seating, Parking Available, Valet Parking, Television, Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available
Dining Style
Casual Dining
Good for
Child-friendly, Groups, Romantic, Business meetings, Special Occasion Dining
Open Hours
Monday
16:30 - 22:00
Tuesday
16:30 - 22:00
Wednesday
16:30 - 22:00
Thursday
16:30 - 22:00
Friday
16:30 - 22:00
Saturday
16:30 - 22:00
Location and Contact Information
  • Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621 (Formerly The 1913 Room)
    (Pearl at Monroe)
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-776-6426
  • E-mail
Description
At Ruth's Chris Grand Rapids inside the Amway Grand Plaza Hotel we're picky about our steaks and you should be picky about your steak houses. That's why we serve only the finest USDA Prime beef available. Our steaks are hand-selected from the top 2% of the country's beef, broiled to perfection and served the Ruth's Chris signature way: sizzling on a 500 degree plate so that every last bite stays hot and delicious. And if you're in the mood for something a little different, choose from our Chef's Seasonal Specials, fresh seafood selections, classic sides and homemade desserts. So whatever the occasion, Ruth's Chris is the perfect excuse to enjoy the perfect night out.
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