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Steak 'n Shake

1917 Pipestone Rd, I-94, Exit 29, Benton Harbor, MI 49022-2314
+1 269-926-2704
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  • Excellent13%
  • Very good11%
  • Average16%
  • Poor26%
  • Terrible34%
1 week ago
“Inattentive and slow - what happened?!”
29 Apr 2017
“Disappointing dinner”
Restaurant Hours
1917 Pipestone Rd, I-94, Exit 29, Benton Harbor, MI 49022-2314
All Details
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Reviews (53)
Traveller rating
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1 - 10 of 53 reviews

Reviewed 1 week ago

This is my second visit to Michigan to see my girlfriend. The first time I visited, she took me to this Steak 'n Shake location and it was so great, we ate their twice during my stay. This time was so vastly different. It took...More

Thank tigerseye7
Reviewed 14 July 2017 via mobile

My wife and I went here the other day on our way home. Steak and Shake is usually one of our favorite places to eat. However this location was very different. When seated at our table the paper placemats from the previous people were left...More

Thank Mike D
Reviewed 29 June 2017 via mobile

We came into town late looking for a place to eat and Steak 'n Shake and this one was open. Our server was a trainee and he was excellent and very attentive. The food was delicious. I will definitely have The Prince Royale again (the...More

Thank Susan P
Reviewed 21 June 2017

I went to this location with my daughter last Saturday Evening and never experienced a trip to a restaurant like this one. First we waited 5 minutes to be seated while the staff just watched us from a distance. After sitting for 15 minutes with...More

Thank Timothy269
Reviewed 21 May 2017 via mobile

Loved the burgers we ordered. Great service. The only reason it only received a 4 star is that they did not have gravy for those delicious fries. As a Canadian gravy goes with French fries like peanut butter and jam. Recommend to any travelers.

Thank justjosee
Reviewed 29 April 2017 via mobile

Just left through drive through and really not pleased. The restaraunt was not busy and I was the only car in the drive through. Although the cashier was very polite, my order was wrong and I had no ketchup for my fries. To simple things...More

Thank autherb
Reviewed 11 April 2017

When I pick up granddaughter from school she gets choice of where to eat. Usually picks steak n shake. It is her favorite. Usually orders off kids meal-mini corn dogs. Wait staff is a little slow but the place is usually a little busy due...More

Thank schrobc
Reviewed 13 February 2017

We stopped by on a Sunday around 2pm and thought this would be a good time to eat a late lunch. WRONG!!! What a disappointment. The wait staff was slow and not very attentive. I know, it's a fast food place. But, a little friendliness...More

Thank cameraguy52
Reviewed 31 December 2016

Fast food, great deals, very well presented on a plate ,Shakes were great made just right ,burger cook just like I asked !!!

Thank Arlenelovesit
Reviewed 22 December 2016 via mobile

Stopped on route to Chicago for a carry our lunch. Burgers cold, order incorrect, Slow slow unfriendly service and it was inot crowded. Would never go back

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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 1917 Pipestone Rd, I-94, Exit 29, Benton Harbor, MI 49022-2314
  • Location: United States  >  Michigan (MI)  >  Berrien County  >  Benton Harbor
  • Phone Number: +1 269-926-2704
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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