We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Friendly's

431 E Main St, Westfield, MA 01085-3312
+1 413-568-8750
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent13%
  • Very good37%
  • Average24%
  • Poor13%
  • Terrible13%
23 Jul 2017
“good food, nothing spectacular”
10 Sep 2017
“Great service”
Closed Now
All hours
CUISINES
American
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
431 E Main St, Westfield, MA 01085-3312
All Details
Write a Review
Reviews (29)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 29 reviews

Reviewed 10 September 2017

The server was very attentive and knowledgeable. The food was hot, fully cooked and well-created. The ice cream sundaes were creamy and smooth.

Thank Arthur C
Reviewed 23 July 2017

Good food, portions have gotten smaller, prices have gone up. Love the ice cream and sundae options! Wait staff was not very attentive.

Thank Dorothy M
Reviewed 5 March 2017 via mobile

Ordered the grilled chicken salad. It didn't taste grilled at all plus the chicken was rubbery. I was so disappointed. The waitress was nice she deliver the drinks and meal in a timely manner; but when it came time for our hot fudge sundaes we...More

Thank Patti D
Reviewed 27 February 2017

We enjoyed some ice cream cones and clean bathrooms here, stopping partway through a long road trip. Friendly staff, a fine visit.

Thank RhodeScholar123
Reviewed 4 December 2016

This is the first time I'd been to Friendlys. The place looked clean I ordered a salad and soup. The tomato soup was one of the best I've had

Thank Susan M
Reviewed 15 November 2016

Recently went to Friendly's on East Main St. In Westfield. We have been there many times in the past. This time was our last. The service was terrible and uneccpeptbl. We had to keep asking the server, can we order, where is our order, can...More

Thank alfred m
Reviewed 22 September 2016 via mobile

Terrible service mediocre food the friendly restaurants are trying to be something they're not they were a great sandwich and ice cream shop not a full menu restaurant

Thank Wiz W
Reviewed 21 September 2016

This is tough love for Friendly's, an iconic establishment in Western MA for years. What a great venue located in the heart of Westfield, MA and with dismal service, stale food and not much going on, I was so disappointed by a simple lunch stop.

Thank Hwitally
Reviewed 23 August 2016 via mobile

We frequent this Friendlys with the kids every time we travel through Westfield. During peak hours the wait can be long and the service slow. This particular day we went on a Saturday for breakfast/lunch. Great service, no wait, good food. This is the Friendlys...More

Thank SteveDGT
Reviewed 18 August 2016

Friendly's is pretty famous across New England for their ice cream (if not the restaurant itself) but I just can't figure out why. We stopped in here once to grab some ice cream since I had never been and my boyfriend's friends and family all...More

Thank C M
Nearby
Nearby Restaurants
K's
43 reviews
.17 km away
Short Stop Bar and Grill
32 reviews
1.33 km away
Five Guys
22 reviews
.17 km away
Richard's Giant Grinders
9 reviews
.98 km away
Nearby Attractions
Westfield River Brewing Company
29 reviews
5.53 km away
Stanley park
127 reviews
6.15 km away
Grandmother's Garden
10 reviews
3.25 km away
The Ranch Golf Club
10 reviews
5.16 km away
Questions & Answers
Get quick answers from Friendly's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
Sunday
07:00 - 23:00
Monday
07:00 - 23:00
Tuesday
07:00 - 23:00
Wednesday
07:00 - 23:00
Thursday
07:00 - 23:00
Friday
07:00 - 23:00
Saturday
07:00 - 23:00
Location and Contact Information
  • Address: 431 E Main St, Westfield, MA 01085-3312
  • Location: United States  >  Massachusetts (MA)  >  Westfield
  • Phone Number: +1 413-568-8750
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing