We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Outback Steakhouse

1537 Riverdale St, West Springfield, MA 01089-4624
+1 413-746-5700
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent44%
  • Very good30%
  • Average8%
  • Poor10%
  • Terrible8%
Travellers talk about
“lobster” (4 reviews)
“filet” (4 reviews)
“house salad” (2 reviews)
Closed Now
American, Steakhouse, Gluten Free Options
€€ - €€€
1537 Riverdale St, West Springfield, MA 01089-4624
All Details
Write a ReviewReviews (69)
Traveller rating
Traveller type
Time of year

1 - 10 of 67 reviews

Reviewed 1 week ago via mobile

I went there on a Sunday night for a birthday party. The place was packed. The service was excellent and the food was also. The waitress was very attentive to my aunt who was celebrating her 100th birthday including bringing her a desert with a...More

Thank cozyeats
Reviewed 2 October 2017

After seeing the Outback ad on TV, I dined for the Lobster and Steak surf and turf with my cousin. The food was so good we plan of going back. Service was also very good.

Thank Sandra P
Reviewed 23 August 2017 via mobile

What a great dinner to close out my Hall of Fame Trip, I had a 22oz Ribeye with a loaded potatoe, it came with a house salad, and I had a 16oz Blue Moon. The waiter had his game on and the service and food...More

Thank Chuck M
Reviewed 9 August 2017

Subconscious message from the t.v. commercial for therr special on steak and lobster. No kids so we are going to dinner. Came in seated right away placed our order and the coconut shrimp with the creole marmalade appetizer"amazing", clam chowder good not new england. Almost...More

Thank herna413
Reviewed 22 June 2017

We stopped into The Outback restaurant in West Springfield on a week night last month and sat at the bar where NOBODY was sitting. We waited as the bartender talked to the waitresses who were not busy either and finally she came over and asked...More

Thank Papi17
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded 12 July 2017

We can do better than this. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - West Springfield, MA". We can then correspond directly over email. Sincerely, Madeline Outback Steakhouse

Reviewed 13 June 2017 via mobile

We recently had lunch at our local Outback to celebrate a special occasion. It was nothing short of excellent!! The meal was amazing, the steak was cooked perfectly...(something I find challenging in many restaurants) and my lobster tail melted in my mouth! I can't say...More

Thank Carolmarie0663
Reviewed 11 June 2017

We were there to celebrate a friends birthday and we decided on Outback Steakhouse, it has been a while since i have been there, And have never been disappointed while going there and it was around lunch time. There was no line what so ever...More

Thank DonnieB15
Reviewed 19 May 2017

Outback is always a good choice.b The food is tasty and the staff is always friendly and well trained. I had lobster and enjoyed it.

Thank sistercoyote2
Reviewed 30 March 2017

We were there to celebrate a family member's birthday.We drove from upstate NY to meet our daughter and two of our grandchildren who drove from CT to meet up in MA. It was a Sunday so we were surprised to get a booth quickly, since...More

Thank GramnPop2abe
Reviewed 19 March 2017

We went for an early dinner. My chicken was just slightly undercooked. I asked the waiter to throw it back on the grill. He insisted a new one get made. Then the manager came over and apologized. He said he would not charge us for...More

Thank beachtherapy1
Nearby HotelsSee all 17 hotels in West Springfield
Springfield Inn
2 reviews
.11 km away
Super 8 West Springfield/Route 5
378 reviews
.13 km away
Residence Inn West Springfield
231 reviews
.74 km away
Red Roof PLUS+ West Springfield
290 reviews
.84 km away
Nearby Restaurants
Donut Dip Incorporated
165 reviews
.77 km away
Cal's Wood-Fired Grill & Bar
377 reviews
1.39 km away
LongHorn Steakhouse
156 reviews
1.37 km away
99 Restaurants
75 reviews
1.47 km away
Nearby Attractions
Polish Center of Discovery and Learning
7 reviews
1.99 km away
Majestic Theatre
45 reviews
4.34 km away
Holyoke Mall
33 reviews
2.58 km away
Rave Cinemas
13 reviews
2.05 km away
Ask a question
Questions & Answers
22 July 2016|
Response from kevin m | Reviewed this property |
No but you can sign up to receive offers and free Blooming onion on Monday's.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Dinner, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Kids, Child-friendly
Open Hours
11:00 - 21:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 1537 Riverdale St, West Springfield, MA 01089-4624
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: +1 413-746-5700
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Save your favourites!
Keep track of your top restaurant finds.
Save now