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Five Guys

1268 Riverdale St, West Springfield, MA 01089-4915
+1 413-306-5353
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Overview
  • Excellent42%
  • Very good38%
  • Average9%
  • Poor9%
  • Terrible2%
Travellers talk about
“fries” (18 reviews)
“hamburger” (6 reviews)
“fast food” (2 reviews)
Restaurant Hours
CUISINES
American, Fast food
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1268 Riverdale St, West Springfield, MA 01089-4915
All Details
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Reviews (44)
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1 - 10 of 43 reviews

Reviewed 5 days ago

I'm filling out this review on my phone so I'm having a hard time changing the rating. Five Guys is amazing as always. The burgers are fresh, cooked to order and the staff is friendly.

Thank crazefvb
Reviewed 2 weeks ago

Well, it's Five Guys...good hamburgers, great fries, good shakes...all very affordable. Service was a little slow seeing as though we were the only customers but then again it was an hour before closing. Our order was perfect and good.

Thank M Q
Reviewed 17 May 2017

It was late but the food was still great and it didn't take long to get served. There were boxes of in-shell peanuts to eat while you wait

Thank MAUREEN L
Reviewed 29 December 2016

Prices were definitely higher than typical fast food. Burgers were in the $6.99-7.99 range and even small fries were $3.99. However the fries were OUTSTANDING and the portion was huge. Burgers weren't bad but the fries alone justify a return trip. Didn't care for the...More

Thank RoyM1336
Reviewed 7 September 2016 via mobile

Great staff, burgers are fresh and made the way you want them and their shakes are to die for! Reasonably priced for a great burger.

Thank LoriAllen
Reviewed 11 August 2016 via mobile

Never been here. A friend said "you gotta try the fries". Well, Richard greeted us at the counter, was so pleasant, got me an order of fries, and indeed, they were the best fries I have ever had. Will definitely be going back.

Thank SunshineWonderland
Reviewed 16 July 2016 via mobile

Had a truly terrible experience with my last visit. You could not pick up the burger without it falling apart, the fries were horrible. The grease was old and the fries were limp not crispy like they should be. It looks like I am not...More

Thank Frederick A
Reviewed 20 June 2016

Great burgers and fries. Very limited menu but the flavor of the food is good. Lots of toppings to add to your burger or hot dog at no additional charge.

Thank BethT655
Reviewed 25 May 2016

Five Guys delivers a good product, and this one was no different. The staff was very nice and the place was clean. We ate there because it was walking distance from our hotel and after a long day at the Brimfield show, it was a...More

Thank Jan B
Reviewed 19 May 2016

The service was really slow, I don't know if they were having an issue with their grills or what, but the food itself wasn't that great. Not inedible, but we won't be back. Sorry.

Thank Mike B
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 1268 Riverdale St, West Springfield, MA 01089-4915
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: +1 413-306-5353
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