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Bnapoli Italian

185 Elm St, West Springfield, MA 01089-2726
+1 413-240-2106
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  • Excellent68%
  • Very good17%
  • Average8%
  • Poor6%
  • Terrible1%
Travellers talk about
“cioppino” (5 reviews)
“chitarra” (4 reviews)
“beet salad” (5 reviews)
Closed Now
All hours
Italian, Pizza, Vegetarian Friendly, Gluten Free Options
185 Elm St, West Springfield, MA 01089-2726
All Details
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Reviews (75)
Traveller rating
Traveller type
Time of year

1 - 10 of 75 reviews

Reviewed 1 week ago

Great new restaurant. Wonderful service. Wonderful food and drinks. Gets busy so call ahead on weekends

Thank MercJK
Reviewed 2 weeks ago

Pleasantly surprised to find authentic Italian food was as good as if we were in eating in Italy. Our new favorite restaurant and it is well worth the drive to eat here. Nice vibe, lovely bar and simply decorated, it is the perfect spot for...More

Thank Salvatrice3
Reviewed 3 weeks ago

Stopped there on a Saturday after church at about 5:30PM. We were asked if we had reservations and we said no. There were only 4 tables occupied. The manager just started carrying on reservations. Finally toke us to a table by the restroom and made...More

1  Thank Umberto317
Reviewed 4 weeks ago

The space and decor are very nice, especially for West Springfield. It has a sophisticated flair. Unfortunately, some people in western Mass possess none themselves. Cargo shorts and sneakers? Really? Maybe this lovely restaurant should have a dress code. The poor dress was no fault...More

Thank baileythedog
Reviewed 22 May 2017 via mobile

The title says it all...one of the BEST dining experiences EVER...!!! The food rivals any of the great Italian restaurants found in Boston's North End. Great atmosphere and service.

Thank JA B
Reviewed 18 May 2017

We were a party of 8 on a busy Saturday evening, and our table was ready within minutes of our reservation time. The restaurant itself is beautifully designed. Service was exceptional. Our party tried several the cocktails on the drink menu, and all were great!...More

Thank GeorgiaLucy41
Reviewed 14 May 2017 via mobile

It's a very unique restaurant. It's beautifully decorated and the service was fantastic. The food was a bit odd. It was advertising a Mother's Day brunch however, it wasn't a brunch. It was a fixed price menu with an appetizer, entree & desert for $33.50...More

Thank goodshink
Reviewed 11 May 2017 via mobile

I visited Bnapoli on a recent Saturday night with my husband, parents and aunt. My husband and I eat out quite frequently around Worcester and Boston. This was by far the best dining experience I've had in some time. Our waiter, Michael, set the stage...More

Thank bethdoyle73
Reviewed 26 April 2017 via mobile

Have been here several times, and it's never disappointing. Went with two friends for dinner, and it was delicious. From the unusual cocktails, cosmos that tasted of violets to a delicious Veal Bolognese and a dish called Chitarra, which had pancetta, peas, cheese, and an...More

Thank blonde11-12
Reviewed 3 April 2017

Very impressed, if you like octopus it may be the best I've had in the US! (And if you don't give it a shot, you'll be pleasantly surprised). Service was fantastic, even with a reservation mix up (our fault not theirs). Reservations are recommended.

1  Thank murphy815
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Nearby Attractions
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Questions & Answers
19 October 2016|
AnswerShow all 6 answers
Response from Tina G | Reviewed this property |
They have meat and seafood dishes with vegetables. If you looking specifically for gluten free pasta, I'd call.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Delivery
Good for
Special Occasion Dining
Open Hours
11:00 - 23:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
10:30 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 185 Elm St, West Springfield, MA 01089-2726
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: +1 413-240-2106
  • E-mail
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