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The Knox Trail Inn

€€ - €€€American, ,
1898 E Otis Rd, Otis, MA 01253
+1 413-269-4400
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  • Excellent38%
  • Very good34%
  • Average12%
  • Poor8%
  • Terrible8%
Travellers talk about
“grinder” (4 reviews)
“wings” (4 reviews)
Open Now
American, Bar, Pub, Pizza
€€ - €€€
1898 E Otis Rd, Otis, MA 01253
All Details
Write a ReviewReviews (50)
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1 - 10 of 50 reviews

Reviewed 9 October 2018 via mobile

We went to the Knox on Friday at 7pm and the place wasn’t very busy. After ordering our drinks it took 23 minutes to get them the waitress was nice but said they only had one bartender. The amount of people didn’t make sense about...More

Thank Islandsoxfan
Peter S, Owner at The Knox Trail Inn, responded to this reviewResponded 10 October 2018

I would like to apologize for your less than desirable experience with us last Friday. I would like the opportunity to have you back to give us another try as our guest. Please contact me directly at 413-269-4400 and i'll make all the arrangements. Again,...More

Reviewed 22 September 2018

The food is very good however on a busy weekend the wait can be long. Their is an area in the back bar that you can get pizza. I highly recommend their pizza

Thank Cindy T
Reviewed 29 August 2018

Still learning the ropes. Service staff is very young, unseasoned, but friendly and courteous. Food is good for the most part. Nothing to write home about. That said, when your in East Otis (a place close to my heart). Viable option for dinner. My expectations...More

Thank swellbob
Reviewed 28 August 2018

We fished for the first time in MA, as we live in Woodbury, CT, but needed to find a place that would serve us a late meal (after 8 PM) and The Knox Trail Inn looked like it might fit the bill. Our waitress, Brianna,...More

Thank Discover645076
Peter S, Owner at The Knox Trail Inn, responded to this reviewResponded 29 August 2018

Thank you for the opportunity to serve you!

Reviewed 28 June 2018 via mobile

We came to the Knox for food and to listen to the band on Saturday night. The band was clearly playing for a larger venue. They had the sound system way to loud for a small room. You couldn’t have a conversation and it disrupted...More

Thank Islandsoxfan
Reviewed 22 June 2018 via mobile

The inn is a nice place for a meal. Nothing too upscale, but very pleasant with good food, except for their pizza!! Food and service 4 stars. The rating of 2 stars is for the following issue: We have been there several times and tried...More

Thank John S
Reviewed 21 June 2018

I had a great meal at the Knox Trail Inn ... I always liked the place, but I see some improvements. I like the wide lay out, with everyone looking onto the performance space. I had the prime rib and it was excellent. The place...More

Thank 020660
Reviewed 4 June 2018

My husband and I had dinner at the Knox Trail Inn in Otis, Massachusetts on Saturday, May 19, 2018 and on Friday, May 25, 2018, while vacationing at Otis Reservoir. The restaurant was located very convenient to Otis Reservoir, which was quite nice. We enjoyed...More

Thank kzsull01
Peter S, Owner at The Knox Trail Inn, responded to this reviewResponded 5 June 2018

We thank you for the opportunity to serve you!

Reviewed 24 April 2018

The Knox Trail Inn came highly recommended by a friend since this restaurant has been recently renovated and reopened under new management. We stopped for lunch and were amazed at the size of the interior with a large room and the bar area at the...More

Thank Loves2Research
Reviewed 17 January 2018

It has been two plus years since we had a horrible meal here. Obviously we were hesitant to go back........BUT.......WE ARE SO THRILLED WE DID!!!!!! The entire place has been redone, while cleverly keeping its rustic charm. The menu is very inviting and the food...More

Thank S T
Peter S, Owner at The Knox Trail Inn, responded to this reviewResponded 19 January 2018

Thank you for coming in to enjoy the fare! We welcome your feedback and promise to work hard to keep you coming back!

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$6 - US$23
American, Bar, Pub, Pizza
Dinner, Lunch
Restaurant features
Takeout, Television, Full Bar, Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover
Good for
Kids, Groups, Bar Scene, Child-friendly
Open Hours
12:00 - 22:00
15:00 - 22:00
15:00 - 22:00
15:00 - 22:00
12:00 - 23:00
12:00 - 23:00
Location and Contact Information
  • Address: 1898 E Otis Rd, Otis, MA 01253 (Formerly The New Knox Trail Inn)
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Otis
  • Phone Number: +1 413-269-4400
  • E-mail
The Knox Trail Inn is under a new ownership group made up of 5 local businessmen who have a passion for good food & drink, a comfortable atmosphere, and excellent service. The new menu will consist of comfort food with a twist along with our long standing staples of pizza's and grinders along with starters and entrees. We look forward to seeing you soon!
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