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Knox Trail Inn

€€ - €€€
American, Bar
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1898 E Otis Rd, Otis, MA 01253
+1 413-269-4400
11:30 - 23:00
Open now
See all hours
Sun 06:00 - 22:00
Mon - Tue 11:30 - 22:00
Wed 23:30 - 22:00
Thu 11:30 - 23:00
Fri 11:30 - 00:00
Sat 06:00 - 01:00
More Info
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30 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 30: English reviews
Bedford, New Hampshire
Level Contributor
287 reviews
208 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
Reviewed 12 September 2015

Twenty college friends met at Knox Trail Inn. Our server was Marilyn, Not only was the food excellent, but Marilyn was solely assigned to serve drinks as well as the dinner menu. She was simply a wonderful person who quickly and efficiently handed all our orders with her pleasant manner.

Thank OutdoorSteveNH
Lenox, Massachusetts
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 August 2015

I was very surprised at how much I enjoyed my meal. I went with a friend from Eastern Massachusetts and we sat at the bar and ordered our meal. We were told to go to the salad bar in another room, but I wasn't very excited about it. Everything in the salad bar was wonderfully fresh and incredibly delicious. It... More 

Thank 020660
East Otis, Massachusetts
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 29 July 2015

The Knox Trail Inn is an OK place to eat. I am sure all the second home owner think it is great. But when you are here all year round and you see the cook staff keep changing and the menu stays the same. What does that tell you. I think there is a problem with management. The business is... More 

Thank Kathy C
Venice, Florida
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 23 July 2015

We have been coming to the Knox Trail Inn for several years, while summering in the Berkshires. The food has always ranged from OK to excellent, and the activity in the dining room reflected that. Tonight, the tip-off should have been the, uh, "rustic locals" smoking and drinking bottled beer at the entrance, or perhaps, all the empty tables (save... More 

3 Thank Koko519
Putney, Vermont
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 24 June 2015

food Is horrendous place Is dirty smells funny .When the place got busy the whole bar was packed with bunch drunks.

1 Thank mike19599
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 29 May 2015 via mobile

Great place, don't let the outside fool you. Bartenders and staff are friendly and the drinks are cold. Prime rib and burgers are amazing. Let me say again, the burgers are amazing. Big, juicy, and tasty.

Thank Brooke L
Westfield, Massachusetts
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 23 May 2015

Waited an hour to get waited on. Finally went up to the bar and was told the the kitchen closed two minutes ago. That was the last call. As week end customers for years, this place has fallen into the abyss. Terrible service, rude, limited menu, however the food is consistent, unfortunately it is also bad. Too bad, this place... More 

1 Thank canadian15899654
Shrewsbury, Massachusetts
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 7 May 2015

Like many here, I was initially put off by the service. The bartender was looking on her phone, went into the back, came out, and went into the back again, and never made eye contact with me. But once we established contact I was very pleasantly surprised. I was put off at first by the limited pre-5pm menu, as I... More 

Thank EaBoClipper
Lee, Massachusetts
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 31 January 2015

Although you may receive a terrific burger from time to time, the quality of food is very unreliable. I have received a very bad meal more often than not and the staff is close to hostile to "out of towners". (I have visited this restaurant many times because of a job that kept me in the area and Knox Trail... More 

Thank foodfanatic2015
Amherst, Massachusetts
Level Contributor
87 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 2 August 2014

I've had dinner at the Knox Trail Inn several times over the past few years and it's been great and it's been not-so-great. Tonight, my steak and cheese grinder was pretty good, especially the restaurant-made roll which was pretty yummy with herbs on it and really fresh. The steak was real meat, not some pasted together meat product. My boyfriend... More 

1 Thank NancyW856

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$6 - US$23
American, Bar
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol
Good for
Groups, Bar Scene, Child-friendly
Open Hours
06:00 - 22:00
11:30 - 22:00
11:30 - 22:00
23:30 - 22:00
11:30 - 23:00
11:30 - 00:00
06:00 - 01:00
Location and Contact Information
  • Address: 1898 E Otis Rd, Otis, MA 01253
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Otis
  • Phone Number: +1 413-269-4400

Questions & Answers

Questions? Get answers from Knox Trail Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?