We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Haven Cafe & Bakery

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
8 Franklin St, Lenox, MA 01240-2304
+1 413-637-8948
07:30 - 15:00
Closed now
See all hours
Mon - Fri 07:30 - 15:00
Sat - Sun 08:00 - 15:00
More Info
Add Photo Write a Review

309 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 309: English reviews
Sharon, Massachusetts
Level Contributor
66 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 7 February 2016

We ordered lunch over the phone for takeout; my wife got a salad and I got a turkey sandwich. While the salad was bland, the sandwich was quite good. Unfortunately, their version of takeout is to simply toss the food in a box. Very weird and unfortunate. I have never seen anyone simply toss a salad in a cardboard box.... More 

Thank jrando
Cambridge, Massachusetts
Level Contributor
40 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 7 February 2016 via mobile

Stopped by for a quick pastry and coffee. Very nice selection of home made pastries including muffins, scones, etc. Haven also had sit down breakfast and pancakes looked delicious. Very casual yet has a farmhouse feel. Highly recommend!

1 Thank PreppyBoston
Maplewood, New Jersey
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 January 2016

I have eaten here twice (once lunch and once breakfast) and both times the food my friends and I got was delicious! Fresh, plentiful, beautiful and abundant. Lovely rustic environment adds to the experience.

Thank WinnieL64
Houston, Texas
Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 13 January 2016

Excellent breakfast, brunches and lunches. Our go to place whenever in Lenox! Chocolate Croissant's, eggs, salads waffles, coffee all really good and fairly priced!! Casual, relaxed -- not to be missed!

Thank Cagi2013
New York City, New York
Level Contributor
176 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 12 January 2016 via mobile

Great service. Great menu. Great pancakes. They have a huge menu and serve breakfast and lunch and also are an I house bakery. They have wifi. The staff was friendly and food allergies no problem.

Thank Marli0209
Lenox, Massachusetts
Level Contributor
6 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 15 December 2015

A great breakfast is very difficult to find but Haven delivers just that! Everything put in front of us from coffee to omelettes and french toast were divine.

Thank Sheila-WB1972
Boston, Massachusetts
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 November 2015

This is one of my wife's favorite spots for breakfast or lunch. I had gone there with her about six years back, so it was nice to return. We each had Baked Blueberry French Toast. You order and pay at the counter, then take a seat while waiting for a server to bring your food. I would have liked a... More 

Thank Steve B
Berkley, Michigan
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 October 2015

Great location, the pastries were excellence. I thought the coffee was the best in town. Outdoor seating. Nice owner ,very helpful.

Thank SueKevin2013
New York
Level Contributor
81 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 27 October 2015

I wish we had been able to have a meal here because I know it would have been good. I was greeted and helped by a wonderful, cheery gal who was conversational and sweet. She helped me select several gluten free items which were outstanding, along with some delicious, and I do mean delicious....coffee. There are so many choices! I... More 

Thank cityc0w
Stockbridge, Massachusetts
Level Contributor
73 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 27 October 2015 via mobile

Haven is quite popular with locals and tourists, and the food—though not the latte—is pretty good. Patrons are required to place and pay for orders at the cash register before sitting at a table, to which orders are subsequently delivered. The cashier couldn't have been less welcoming or more off-putting; no eye contact, totally perfunctory, and cold as ice. Perhaps... More 

Thank Pinotpress

Travellers who viewed Haven Cafe & Bakery also viewed

Lenox, Berkshires

Been to Haven Cafe & Bakery? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, Cafe, Gluten Free Options, Vegetarian Friendly
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Local cuisine, Child-friendly, Kids
Open Hours
08:00 - 15:00
07:30 - 15:00
07:30 - 15:00
07:30 - 15:00
07:30 - 15:00
07:30 - 15:00
08:00 - 15:00
Location and Contact Information
  • Address: 8 Franklin St, Lenox, MA 01240-2304
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: +1 413-637-8948

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Haven Cafe & Bakery and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Haven Cafe & Bakery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?