We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Robin Gourmet Burgers

20001 Century Blvd, Germantown, MD 20874-1105
+1 301-528-0065
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent21%
  • Very good37%
  • Average23%
  • Poor11%
  • Terrible8%
Travellers talk about
“burgers” (42 reviews)
“salad” (9 reviews)
“endless fries” (4 reviews)
Closed Now
All hours
€€ - €€€
20001 Century Blvd, Germantown, MD 20874-1105
All Details
Write a ReviewReviews (107)
Traveller rating
Traveller type
Time of year

1 - 10 of 107 reviews

Reviewed 4 weeks ago

Been to this location before and always has decent service. This time is was awful. It was so much the food as it was the horrible customer service. Things started off good. Had a very nice lady meet me at the door and seat me...More

Thank 357glenl
Reviewed 4 October 2017

Food was decent. The garlic fries were very good but soggy. My daughter ordered a blta and a shake. They totally forgot the shake and had to reorder it. It took over 20 minutes to get it. Her sandwich was supposed to have avocado and...More

Thank Harris H
Reviewed 8 August 2017

We love Red Robin and go at least once a month. But this visit was not good. Service was excellent. I ordered fish and chips. Looked good plated but when I went to eat one piece and turned it over 1/2 the fish was missing....More

Thank Jimmy T
Reviewed 5 August 2017 via mobile

Great food and service. Stopped in for lunch and enjoyed a Royal Red Robin burger, Speckled Lemonade and of course bottomless steak fries. My server kept my drink full and offered fries. The burger was very tasty and will visit Red Robin again.

Thank Cecilbusdriver
Reviewed 12 June 2017

If I could put a negative star, that would’ve been my choice. Went there on Sunday around 3:30 pm so not a big lunch rush. It took our waitress Melissa 25 minutes to serve the food for kids without any napkins and/or booster seat which...More

Thank sunjoy71
Reviewed 26 May 2017

Would not take my call. I phoned the establishment 4 times - and each time was on hold for 3 minutes. I could not comprehend how a money making establishment could be run so poorly. Very disappointed and surprised. Never again. Food came home cold...More

Thank Marian M
Reviewed 14 May 2017

I hate hit&miss restaurants and this one never flops. Their burgers are excellent and always! cooked right to order. The endless fries with dipping sauces are a hit and they'll bring them out early to kickstart it (nice touch). I've never had bad service there...More

Thank Boris W
Reviewed 28 March 2017 via mobile

First of all our waiter changed like 3 times. Our order was wrong and the food was cold. Will not go back. I would give it a zero stars if I could.

Thank Larissa A
Reviewed 13 March 2017

Good burgers. Many choices. They will let me order a kids burger with everything as I like a REAL burger with all the fixings, but don't want a lb of meat. We eat in the bar and go after 8 to try and avoid the...More

Thank DBCarpenter49
Reviewed 24 February 2017

We went here for lunch. Great food and fast service. Our waiter, Isaac, was attentive but not overly so. When we asked for a bottomless fry refill it was delivered in about a minute.

Thank lawdawg653
Nearby HotelsSee all 4 hotels in Germantown
Fairfield Inn & Suites Germantown Gaithersburg
222 reviews
.14 km away
Extended Stay America - Washington, D.C. - Germantown - Town Center
116 reviews
.41 km away
Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
156 reviews
.86 km away
Extended Stay America - Washington, D.C. - Germantown - Milestone
78 reviews
2.08 km away
Nearby Restaurants
Sabai Sabai Simply Thai
181 reviews
.40 km away
36 reviews
.60 km away
Carrabba's Italian Grill
155 reviews
.23 km away
Senor Tequila's Fine Mexican Grill & Bar
61 reviews
.18 km away
Nearby Attractions
Lancaster County Dutch Market
124 reviews
1.43 km away
Black Hill Regional Park
41 reviews
2.94 km away
Clarksburg Premium Outlets
45 reviews
5.41 km away
Butler's Orchard
141 reviews
5.31 km away
Questions & Answers
Get quick answers from Red Robin Gourmet Burgers staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 20001 Century Blvd, Germantown, MD 20874-1105
  • Location: United States  >  Maryland (MD)  >  Montgomery County  >  Germantown
  • Phone Number: +1 301-528-0065
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing