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Friendly's Ice Cream Shop

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748 Frederick Rd, Catonsville, MD 21228-4504
+1 410-869-3620
07:00 - 22:00
Closed now
See all hours
Sun - Thu 07:00 - 22:00
Fri - Sat 07:00 - 23:00
More Info
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25 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 25: English reviews
Baltimore, Maryland
Level Contributor
57 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 10 October 2016

My sister, her husband and friends invited my husband and me to join them recently for breakfast at this Friendly's. They treated us all since breakfast was half price from 7 a.m. to 12 noon Monday through Friday for the time being. I ordered the steak omelette. It was quite good, especially after I asked for some salsa and sour... More 

Thank Carole G
Glen Burnie, Maryland
Level Contributor
48 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 20 August 2016 via mobile

Service was tar pit slow. Servers were unresponsive and were too busy having fun in the kitchen versus serving customers. Food was not good. Had to go into the kitchen to ask staff for water and sundae. Sat for 35 minutes waiting for our check to be corrected. Restaurant was empty and now I understand why. Run away!

1 Thank Robert S
Level Contributor
22 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 July 2016

When we arrived the lobby of the place smells like old carpet and uninviting. There was no one to greet us to be seated. We waited aboout 5 minutes to sit. Once seated we waited another 10 minutes before someone came over to greet us as our server. The first thing I noticed was the young man;s clothing. His shirt... More 

Thank Shira L
Windsor Mill, Maryland
Level Contributor
76 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
Reviewed 6 June 2016

Waited for the waitress to take us to the table, four waitresses kept looking at us and they were hoping others to take the bait. It took them five minutes of mind battle and one gave in and took us to the table. Took a long time to get some service at the table so we won't come back again.... More 

Thank TravelBuddy777
Catonsville, Maryland
Level Contributor
90 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 26 April 2016

I have always gone there for ice cream, but the food and service were a disappointment. Good parking, great location. Lacks intimacy. I see hardly any children there for an icecream place.

Thank motsayrosa
Catonsville, Maryland
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 23 April 2016

Service...or lack there of ......you can sit forever in a booth and the staff ignores you. Need I say more?

Thank Chesapeakecholly
Catonsville, Maryland
1 review
Reviewed 15 April 2016

I stopped by the Catonsville Friendly’s last night around 8pm for takeout ice cream with my daughter. No one greeted us at the counter. We stood patiently with employees walking back and forth in front of us for approximately 10 minutes. Finally, a young lady stepped over to say someone would be with us shortly. After another 10 minutes or... More 

Thank ChynaParker
Bellevue, Washington
Level Contributor
112 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 28 August 2015

This is your basic Friendly's. The food and ice cream are good. Food came hot and quick, ice cream was served fast. Service was friendly and fast. Just like the Friendly's experiences you've had at other good restaurants in this chain. Recommended.

Thank Erik S
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 1 August 2015

Friendly isn't the same. It has changed. I think they need to find employees who want to work and care about customer service.

1 Thank Cbclark6
Catonsville, Maryland
Level Contributor
66 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
Reviewed 30 June 2015

While I loved going to the Friendly's in Security Mall as a kid, I loathe taking my son to this restaurant now. Lackluster, unhealthy food. Stale, outdated decor with a faint smell of smoke from the days they allowed it inside this restaurant. Even the ice cream is fairly boring. Every now and then I get a craving for a... More 

1 Thank kesrya

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    1.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    2 of 5 bubbles
Breakfast, Dinner
Restaurant features
Seating, Waitstaff
Good for
Open Hours
07:00 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 23:00
07:00 - 23:00
Location and Contact Information
  • Address: 748 Frederick Rd, Catonsville, MD 21228-4504
  • Location: United States  >  Maryland (MD)  >  Catonsville
  • Phone Number: +1 410-869-3620

Questions & Answers

Questions? Get answers from Friendly's Ice Cream Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?