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Dining at Horseshoe Bossier City

711 Horseshoe Blvd, Bossier City, LA 71111-4472
+1 800-895-0711
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Overview
  • Excellent46%
  • Very good23%
  • Average19%
  • Poor6%
  • Terrible6%
Travellers talk about
“brunch” (4 reviews)
“seafood” (10 reviews)
“salad” (6 reviews)
Restaurant Hours
CUISINES
American
PRICE
€€ - €€€
RATINGS
Food
Service
Value
LOCATION
711 Horseshoe Blvd, Bossier City, LA 71111-4472
All Details
Write a ReviewReviews (92)
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81 - 90 of 91 reviews

Reviewed 21 November 2014

I loved the Friday Night Seafood Night while I was there. Also good were the other meals I enjoyed there.

Thank tara w
Reviewed 1 November 2014

We were looking for a good buffet and decided to come here for dinner. First of all, it was $26 per person, which I guess is average for this kind of place. So we expected a good and choice flu place. There was a lot...More

Thank herzilein
Reviewed 4 July 2014

Today, on Friday,July 4th we went to The Horseshoe's ONLY restaurant open for breakfast....The Burger Bar..... a 20 minute wait.......I could not believe that the Buffet was NOT open! Only on Sat and Sun for brunch. Forget trying to get a table (w/o a reservation)...More

Thank RhondaSue57
Reviewed 17 June 2014

My expectations weren't high, but I was pleasantly surprised that the majority of the meal was good. There was a nice selection of breakfast foods as well as pizza, chinese food, seafood, roast, and steaks (although the steaks did cost extra if you chose to...More

Thank hookedontrvl
Reviewed 22 May 2014

The Horseshoe Buffet is the best in Shreveport/Bossier City area. Their seafood is fresh and plentiful. Lots of selection of food that is Southern, Cajun, Asian and Italian. They have a large salad bar with fresh produce and a large selection of desserts.

Thank Kye Q
Reviewed 15 May 2014

Nothing new here.. you get the typical buffet food. The burger bar is fairly good but don't waste your time with the buffet.

Thank respich32
Reviewed 3 February 2014

We ate dinner and lunch here and the food was good. The service was excellent, atmosphere was...this restaurant is in the hallway between the hotel and the casino...so we people watched during our meal. The hostess was so good to us, she ended up being...More

Thank CowtownNancy
Reviewed 15 October 2013

Burger bar in lobby area is great. We had their pizza ....yum! The guacamole was great too! The staff was friendly and took good care of us!

Thank judyrg
Reviewed 5 September 2013

Great seafood and such an assortment from around the world even things the kiddies will like. I suggest the frog legs, didn't taste like chicken to me but I liked them t he same The only thing I didn't like was how crowded it was....More

1  Thank LWB2104
Reviewed 19 July 2013 via mobile

We had the seafood buffet. With tax it was $84.99 for three of us. The food was mediocre. I was excited about the crab legs, but they tasted bad. Service was great - all employees super friendly.

1  Thank sonyaj68
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Questions & Answers
casmarieb
Horseshoe hotel. We paid over 375$ to stay in this hotel. Me my husband, and three daughters. Last night decided to order room service. Which amounted to $80 four plates which me and my girls were sharing. Placed the food on all plates, upon eating my daughter was like candy and tried picking off a left over mint stuck on the lid that cover my food. Which means plates were not properly cleaned. View photo below. Took off the poppers I had sitting on top of that mint. We all quit eating and I called the number I ordered the phone from. They called back three times, which the third was the manger. Why does it take me having to explain the situation three times for someone to be sent up to our room? Manager said okay I'll be up there. He then sent someone else other than himself. Which I then had to explain. Again! Ridiculous! My husband went down to make sure we wouldn't be charged as they took all the food. The "manager" Tate then I quote ' your wife was being a b**** and hung up on me' not one time did I use profanity. I simply explained why am I receiving three calls when the first person I talked to said they'd be right up. He then put in fingers in my husband face. Called security and ordered he be thrown out of hotel. I'm not sure what kind of customer service you all train your employees to give to your PAYING CUSTOMERS. That is a shame. I'm sure you all have this on camera. My husband was then let back in, mind you I had no idea he was even thrown out as I was waiting for someone to pick up food. 45 mins he returns we discuss the situation. Yes by this time I am beyond discussed with the way we were treated. We are paying customers that paid $375 to stay here. Me and my girls ordered $80 worth of food. Not to mention the hundreds and dollars we played for hours at your casino. I then go down cause by then I need to speak to a manager! Then again security is following us. For what reason we hold no threat to your casino, is it cause of our race (Hispanic?). At least ten of your security followed us. So now we are being harassed!!!! I will this on every social media and rate your hotel and tell anyone and everyone of how disrespected we were. This morning as we are getting ready to check out we get a knock at the door. A woman stated she was sent by her higher up apologized and said the tapes were in review. Mentioned the situation should have never happened and or escalated to that. Gave us $25 buffet and $20 spot play. No thank you on your free buffet. We already had free buffet from our rewards cards. 20$ slot play no thank you! If this is how you repay your customers you should have not came at all. Regretfully Cassie Barrientos An unsatisfied customer whom will take their money elsewhere. Thank you for ruining my kids spring break! This kid covered by blt. Not noticing it as me and my girls were sharing we put the poppers and celery stick on lid. Upon grabbing a popper my daughter tried picking off candy to eat. The candy or mint was dry and stuck to lid.
18 March 2017|
AnswerShow all 3 answers
Response from shotgun1973 | Reviewed this property |
I have stayed at the Hotel/Casino many times and never had ANY problems, especially to the extent of the Barrientos family. The food is EXPENSIVE, especially room service and $80 for 4 plates, plus tip, is pretty ridiculous... More
1
Vote
Mercy M
6 March 2017|
AnswerShow all 3 answers
Response from Millard S | Reviewed this property |
Reference two can dine for free, normally the casino only send dining for two when they offer you a promotional offer and it usually includes two or more free nights when you register for a stay at their hotel. Sometimes... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Kids, Groups
Location and Contact Information
  • Address: 711 Horseshoe Blvd, Bossier City, LA 71111-4472
  • Location: United States  >  Louisiana (LA)  >  Bossier City
  • Phone Number: +1 800-895-0711
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