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Dining at Horseshoe Bossier City

711 Horseshoe Blvd, Bossier City, LA 71111-4472
+1 800-895-0711
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Overview
  • Excellent46%
  • Very good23%
  • Average19%
  • Poor6%
  • Terrible6%
Travellers talk about
“brunch” (4 reviews)
“seafood” (10 reviews)
“salad” (6 reviews)
Restaurant Hours
CUISINES
American
PRICE
€€ - €€€
RATINGS
Food
Service
Value
LOCATION
711 Horseshoe Blvd, Bossier City, LA 71111-4472
All Details
Write a ReviewReviews (92)
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41 - 50 of 91 reviews

Reviewed 17 November 2016

We arrived to the buffet about 15 min before they were closing. One woman working the entrance didn't want to let us in, but the other one said we could still eat as the food was still out. Honestly, the buffet was average. The food...More

Thank Stacey H
Reviewed 15 November 2016

On Friday the 11th of November we visited the Horseshoe casino dining facility "The Spread". We were quite surprised to see that the casino was providing Veterans with free buffets. The quality of the food and the way that they treated Veterans were truly outstanding!...More

Thank Millard S
Reviewed 1 November 2016

While this buffet can be very good --great even--consistency is an issue. Black mussels are consistently inferior. Prime rib runs from excellent to what did I do to you?

Thank mongoose1020
Reviewed 19 September 2016

Let me start by saying, we love the Horseshoe and it carries over to their buffet. We travel from Waco to stay at the Horseshoe monthly and thoroughly enjoy our dinners at the buffet. The only complaint, they're not open for a breakfast buffet, which...More

Thank shotgun1973
Reviewed 7 September 2016

Specialty meats cooked to perfection and different types of seafood also perfect. The variety of food will satisfy any one's hunger.

Thank librarylady132015
Reviewed 5 September 2016

If your a buffet type person The Spread is it. You have quality with quantity unlike some in area. The cost is appropriate for a All You Can Eat, however if you are not a fan of Seafood stay away on Friday's as its SEAFOOD...More

Thank 8920scott
Reviewed 24 August 2016

I really only like this place because I get free vouchers from the casino but its edible. They try there best but a little dirty and its just a normal buffet.

Thank Chevy1969
Reviewed 22 August 2016

We used to love the buffet, but this last trip was a HUGE disappointment. Pulverized roast beef with not a speck of juice in it, overcooked sea food and sides. Even the desserts seemed old or prepackaged except for the cookies. They were the best...More

Thank RiceMama
Reviewed 11 August 2016

The food was excellent and lot's of choices, the salad bar was really good with a good assortment. the buffet had a lot of choices for everyone. we requested a table close to the buffet and we seated promptly. The wait staff was very attentive,...More

Thank stoywooster81
Reviewed 6 August 2016

I was surprised at the quality of the food at this buffet. I normally don't like buffet food very much because it all tastes the same but this buffet was definitely better than most I have been to. The line servers were super nice and...More

Thank Debra T
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Questions & Answers
casmarieb
Horseshoe hotel. We paid over 375$ to stay in this hotel. Me my husband, and three daughters. Last night decided to order room service. Which amounted to $80 four plates which me and my girls were sharing. Placed the food on all plates, upon eating my daughter was like candy and tried picking off a left over mint stuck on the lid that cover my food. Which means plates were not properly cleaned. View photo below. Took off the poppers I had sitting on top of that mint. We all quit eating and I called the number I ordered the phone from. They called back three times, which the third was the manger. Why does it take me having to explain the situation three times for someone to be sent up to our room? Manager said okay I'll be up there. He then sent someone else other than himself. Which I then had to explain. Again! Ridiculous! My husband went down to make sure we wouldn't be charged as they took all the food. The "manager" Tate then I quote ' your wife was being a b**** and hung up on me' not one time did I use profanity. I simply explained why am I receiving three calls when the first person I talked to said they'd be right up. He then put in fingers in my husband face. Called security and ordered he be thrown out of hotel. I'm not sure what kind of customer service you all train your employees to give to your PAYING CUSTOMERS. That is a shame. I'm sure you all have this on camera. My husband was then let back in, mind you I had no idea he was even thrown out as I was waiting for someone to pick up food. 45 mins he returns we discuss the situation. Yes by this time I am beyond discussed with the way we were treated. We are paying customers that paid $375 to stay here. Me and my girls ordered $80 worth of food. Not to mention the hundreds and dollars we played for hours at your casino. I then go down cause by then I need to speak to a manager! Then again security is following us. For what reason we hold no threat to your casino, is it cause of our race (Hispanic?). At least ten of your security followed us. So now we are being harassed!!!! I will this on every social media and rate your hotel and tell anyone and everyone of how disrespected we were. This morning as we are getting ready to check out we get a knock at the door. A woman stated she was sent by her higher up apologized and said the tapes were in review. Mentioned the situation should have never happened and or escalated to that. Gave us $25 buffet and $20 spot play. No thank you on your free buffet. We already had free buffet from our rewards cards. 20$ slot play no thank you! If this is how you repay your customers you should have not came at all. Regretfully Cassie Barrientos An unsatisfied customer whom will take their money elsewhere. Thank you for ruining my kids spring break! This kid covered by blt. Not noticing it as me and my girls were sharing we put the poppers and celery stick on lid. Upon grabbing a popper my daughter tried picking off candy to eat. The candy or mint was dry and stuck to lid.
18 March 2017|
AnswerShow all 3 answers
Response from shotgun1973 | Reviewed this property |
I have stayed at the Hotel/Casino many times and never had ANY problems, especially to the extent of the Barrientos family. The food is EXPENSIVE, especially room service and $80 for 4 plates, plus tip, is pretty ridiculous... More
1
Vote
Mercy M
6 March 2017|
AnswerShow all 3 answers
Response from Millard S | Reviewed this property |
Reference two can dine for free, normally the casino only send dining for two when they offer you a promotional offer and it usually includes two or more free nights when you register for a stay at their hotel. Sometimes... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Child-friendly, Kids
Location and Contact Information
  • Address: 711 Horseshoe Blvd, Bossier City, LA 71111-4472
  • Location: United States  >  Louisiana (LA)  >  Bossier City
  • Phone Number: +1 800-895-0711
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