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Dining at Horseshoe Bossier City

711 Horseshoe Blvd, Bossier City, LA 71111-4472
+1 800-895-0711
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Overview
  • Excellent44%
  • Very good24%
  • Average19%
  • Poor6%
  • Terrible7%
Travellers talk about
“brunch” (5 reviews)
“seafood” (10 reviews)
“salad” (6 reviews)
Restaurant Hours
CUISINES
American
PRICE
€€ - €€€
RATINGS
Food
Service
Value
LOCATION
711 Horseshoe Blvd, Bossier City, LA 71111-4472
All Details
Write a ReviewReviews (94)
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21 - 30 of 93 reviews

Reviewed 29 June 2017

The best feature of the buffet is the cashier, Precious, and our server, Jeremy. Really top notch service from these two. We've eaten here three times in four days, and enjoyed the southern style cuisine including roast beef, fried chicken, greens, barbecue and many down...More

Date of visit: June 2017
Thank Elisabeth S
Reviewed 22 June 2017

The Horseshoe has the reputation and tries to have the look of prestige and importance. 10 yrs ago they did a good job of upholding that but not ant longer. The servers look like they don't want to be there much less be getting drinks...More

Review collected in partnership with Caesars Entertainment
Thank Druscella H
Reviewed 20 June 2017 via mobile

The buffet is not near as grand as the price it costs to eat. The food is right on par with Golden Coral but cost more than twice as much. The best part of our dining experience was Gene. He was AWESOME!! One of the...More

Date of visit: June 2017
Thank Kenneth S
Reviewed 4 June 2017

Wait staff was very nice, and the food was good, we tried a couple different places there and all was good, even the Ice Cream shop was great.

Date of visit: June 2017
Thank Philis S
Reviewed 24 May 2017

Ate at The Spread Buffet during my visit to the Horseshoe. I thought it was very good and they had a good selection of sea food and deserts. I went right before 4PM and paid the lunch price. They switch to dinner at 4PM. The...More

Date of visit: March 2017
Thank OnTheRoadAgain1056
Reviewed 19 May 2017

We stayed in the Horseshoe 3 nights and tried the food of course. it was decent but not cheap.. kinda spendy and we liked other buffets better

Date of visit: May 2017
Thank GARY C
Reviewed 13 May 2017

My husband and I both felt ill for several hours after eating sandwiches loaded with heavily spiced sauces.

Date of visit: May 2017
Thank Deloris C
Reviewed 2 May 2017

My experience at the Buffet is great. Delicious food. The customer service is great as well. The price is reasonable.

Date of visit: April 2017
Thank Kevo W
Reviewed 29 April 2017

we enjoyed all of the meals we had at the Horseshoe. the waiters and waitresses were very nice. we will stay there next time we go to Louisiana

Date of visit: April 2017
Thank orvieleejrc
Reviewed 30 March 2017

We are at the Horseshoe buffet during our entire say. The food was superb. On Friday night they do a fabulous seafood buffet complete with all the crabs, shrimps, mussels, fish, crawfish, crawfish etoufee, shrimp madeira, in addition to all of the other great dishes...More

Date of visit: March 2017
Thank MNM888
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Questions & Answers
casmarieb
Horseshoe hotel. We paid over 375$ to stay in this hotel. Me my husband, and three daughters. Last night decided to order room service. Which amounted to $80 four plates which me and my girls were sharing. Placed the food on all plates, upon eating my daughter was like candy and tried picking off a left over mint stuck on the lid that cover my food. Which means plates were not properly cleaned. View photo below. Took off the poppers I had sitting on top of that mint. We all quit eating and I called the number I ordered the phone from. They called back three times, which the third was the manger. Why does it take me having to explain the situation three times for someone to be sent up to our room? Manager said okay I'll be up there. He then sent someone else other than himself. Which I then had to explain. Again! Ridiculous! My husband went down to make sure we wouldn't be charged as they took all the food. The "manager" Tate then I quote ' your wife was being a b**** and hung up on me' not one time did I use profanity. I simply explained why am I receiving three calls when the first person I talked to said they'd be right up. He then put in fingers in my husband face. Called security and ordered he be thrown out of hotel. I'm not sure what kind of customer service you all train your employees to give to your PAYING CUSTOMERS. That is a shame. I'm sure you all have this on camera. My husband was then let back in, mind you I had no idea he was even thrown out as I was waiting for someone to pick up food. 45 mins he returns we discuss the situation. Yes by this time I am beyond discussed with the way we were treated. We are paying customers that paid $375 to stay here. Me and my girls ordered $80 worth of food. Not to mention the hundreds and dollars we played for hours at your casino. I then go down cause by then I need to speak to a manager! Then again security is following us. For what reason we hold no threat to your casino, is it cause of our race (Hispanic?). At least ten of your security followed us. So now we are being harassed!!!! I will this on every social media and rate your hotel and tell anyone and everyone of how disrespected we were. This morning as we are getting ready to check out we get a knock at the door. A woman stated she was sent by her higher up apologized and said the tapes were in review. Mentioned the situation should have never happened and or escalated to that. Gave us $25 buffet and $20 spot play. No thank you on your free buffet. We already had free buffet from our rewards cards. 20$ slot play no thank you! If this is how you repay your customers you should have not came at all. Regretfully Cassie Barrientos An unsatisfied customer whom will take their money elsewhere. Thank you for ruining my kids spring break! This kid covered by blt. Not noticing it as me and my girls were sharing we put the poppers and celery stick on lid. Upon grabbing a popper my daughter tried picking off candy to eat. The candy or mint was dry and stuck to lid.
18 March 2017|
AnswerShow all 3 answers
Response from shotgun1973 | Reviewed this property |
I have stayed at the Hotel/Casino many times and never had ANY problems, especially to the extent of the Barrientos family. The food is EXPENSIVE, especially room service and $80 for 4 plates, plus tip, is pretty ridiculous... More
1
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Mercy M
6 March 2017|
AnswerShow all 3 answers
Response from Millard S | Reviewed this property |
Reference two can dine for free, normally the casino only send dining for two when they offer you a promotional offer and it usually includes two or more free nights when you register for a stay at their hotel. Sometimes... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Parking Available
Good for
Kids, Groups, Child-friendly
Location and Contact Information
  • Address: 711 Horseshoe Blvd, Bossier City, LA 71111-4472
  • Location: United States  >  Louisiana (LA)  >  Bossier City
  • Phone Number: +1 800-895-0711
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