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Dining at Horseshoe Bossier City

711 Horseshoe Blvd, Bossier City, LA 71111-4472
+1 800-895-0711
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Overview
  • Excellent46%
  • Very good24%
  • Average18%
  • Poor6%
  • Terrible6%
Travellers talk about
“brunch” (4 reviews)
“seafood” (10 reviews)
“salad” (6 reviews)
Restaurant Hours
CUISINES
American
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
711 Horseshoe Blvd, Bossier City, LA 71111-4472
All Details
Write a ReviewReviews (90)
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1 - 10 of 89 reviews

Reviewed 2 weeks ago

Had to have the buffet as the Asian Restaurant was closed. Overall, a typical buffet. The food was good and staff was friendly. Always a plus.

Thank Bustrav8585
Reviewed 5 August 2018 via mobile

There are several options in the Shreveport / Bossier area for buffets. The HorseShoe however is consistently amazing. With an attentive staff and taste bud pleasing dishes, they have never struck out with me... except for maybe the fried oysters. If there’s going to be...More

Thank Gayle S
Reviewed 23 July 2018

Everyone at the Buffet was soooooo nice and friendly! We were 4 people eating lunch, and everything we tried was soooooooooooooooo good!!

Thank politevillegirl
Reviewed 19 March 2018

High prices for mediocre food. Trying to pass as class but very disappointing overall. Think that it used to be but has gone down since we were there last year. The only thing that's impressive is their overrated prices for food and esp their wine....More

Thank lexusanne
Reviewed 13 March 2018 via mobile

I'm not sure how their were decent ratings for this buffet. We went to the lunch buffet after reading some of the reviews on a Tuesday. It is a clean buffet and had good presentation but the food was very bad. We tried the buffet...More

Thank Darrin714
Reviewed 26 February 2018

The two of us enjoyed dining at Four Winds Chinese; food was exceptiuonally good, fast and courteous service - we had the orange peel scallops, Mongolian feast, and Fried Chilean Sea Bass. High end for Chinese but worth the prices. We'll be back there again!!

Thank Richard G
Reviewed 20 February 2018 via mobile

The restaurants here are all class acts and great food! I am in the Process of trying them all and it’s s pleasure

Thank GARY C
Reviewed 19 February 2018

I only dined in two of the multiple restaurants to be found at this property and I did not go to any of the, I believe two, hi-tier restaurants located on this property. Not because I did not think they were good but because I...More

Thank Ceez787
Reviewed 19 February 2018 via mobile

Located just around the corner from the room elevators this is a small must try. Their Asian pork chop is beyond a doubt the best I’ve ever tasted. The chop appears char broiled and served on a salad bed and with steamed rice. Another customer...More

1  Thank VegasHopper
Reviewed 2 February 2018

The food was very good at the buffet. They make the best cottan candy. The buffet has a very good selection

Thank Ruth W
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Questions & Answers
casmarieb
Horseshoe hotel. We paid over 375$ to stay in this hotel. Me my husband, and three daughters. Last night decided to order room service. Which amounted to $80 four plates which me and my girls were sharing. Placed the food on all plates, upon eating my daughter was like candy and tried picking off a left over mint stuck on the lid that cover my food. Which means plates were not properly cleaned. View photo below. Took off the poppers I had sitting on top of that mint. We all quit eating and I called the number I ordered the phone from. They called back three times, which the third was the manger. Why does it take me having to explain the situation three times for someone to be sent up to our room? Manager said okay I'll be up there. He then sent someone else other than himself. Which I then had to explain. Again! Ridiculous! My husband went down to make sure we wouldn't be charged as they took all the food. The "manager" Tate then I quote ' your wife was being a b**** and hung up on me' not one time did I use profanity. I simply explained why am I receiving three calls when the first person I talked to said they'd be right up. He then put in fingers in my husband face. Called security and ordered he be thrown out of hotel. I'm not sure what kind of customer service you all train your employees to give to your PAYING CUSTOMERS. That is a shame. I'm sure you all have this on camera. My husband was then let back in, mind you I had no idea he was even thrown out as I was waiting for someone to pick up food. 45 mins he returns we discuss the situation. Yes by this time I am beyond discussed with the way we were treated. We are paying customers that paid $375 to stay here. Me and my girls ordered $80 worth of food. Not to mention the hundreds and dollars we played for hours at your casino. I then go down cause by then I need to speak to a manager! Then again security is following us. For what reason we hold no threat to your casino, is it cause of our race (Hispanic?). At least ten of your security followed us. So now we are being harassed!!!! I will this on every social media and rate your hotel and tell anyone and everyone of how disrespected we were. This morning as we are getting ready to check out we get a knock at the door. A woman stated she was sent by her higher up apologized and said the tapes were in review. Mentioned the situation should have never happened and or escalated to that. Gave us $25 buffet and $20 spot play. No thank you on your free buffet. We already had free buffet from our rewards cards. 20$ slot play no thank you! If this is how you repay your customers you should have not came at all. Regretfully Cassie Barrientos An unsatisfied customer whom will take their money elsewhere. Thank you for ruining my kids spring break! This kid covered by blt. Not noticing it as me and my girls were sharing we put the poppers and celery stick on lid. Upon grabbing a popper my daughter tried picking off candy to eat. The candy or mint was dry and stuck to lid.
18 March 2017|
AnswerShow all 3 answers
Response from shotgun1973 | Reviewed this property |
I have stayed at the Hotel/Casino many times and never had ANY problems, especially to the extent of the Barrientos family. The food is EXPENSIVE, especially room service and $80 for 4 plates, plus tip, is pretty ridiculous... More
1
Vote
Mercy M
6 March 2017|
AnswerShow all 3 answers
Response from Millard S | Reviewed this property |
Reference two can dine for free, normally the casino only send dining for two when they offer you a promotional offer and it usually includes two or more free nights when you register for a stay at their hotel. Sometimes... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Groups, Child-friendly
Location and Contact Information
  • Address: 711 Horseshoe Blvd, Bossier City, LA 71111-4472
  • Location: United States  >  Louisiana (LA)  >  Bossier City
  • Phone Number: +1 800-895-0711
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