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Potbelly Sandwich Works

Certificate of Excellence
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302 S 4th St, Located in Louisville's Central Business District., Louisville, KY 40202-3002
+1 502-540-1100
11:00 - 21:00
Open now
See all hours
Sun 11:00 - 15:00
Mon - Sat 11:00 - 21:00
More Info
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70 Reviews from our TripAdvisor Community

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Time of year
Showing 68: English reviews
Navasota, Texas
Level Contributor
157 reviews
116 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 9 November 2016

Stopped here on the way back to my hotel and grabbed a salad, it was fresh and made fast. Good value and tasted great!

Thank Susanlove942
Level Contributor
107 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 31 October 2016 via mobile

Love the atmosphere. Very friendly. Clean. Great location. Mac n cheese was very very good. Looking forward to another visit when it works out.

Thank SusannJohn
Kingston, Canada
Level Contributor
440 reviews
181 restaurant reviews
common_n_restaurant_reviews_1bd8 207 helpful votes
4 of 5 bubbles Reviewed 21 October 2016

I discovered PotBelly Sandwich shop years ago while in Chicago. It was one of the most memorable sandwich shops I had ever been in. Clearly, the franchise is growing and this is having an impact. The shop in Louisville just was not memorable. It looks like a slightly different version of other chain submarine sandwich shops. The food is fresh... More 

Thank Don_K_Kingston
Derby, Connecticut
Level Contributor
106 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 7 September 2016

Its It hard to review a sandwich place when they are supplying a working lunch because you are ordering for a large group so all sandwiches come generic sans condiments. That said, we did have sandwiches for 12 and it was a large order. The sandwiches were fresh and there was a wide variety. The bread was toasted which as... More 

Thank Jim G
Thunder Bay, Canada
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 August 2016

My boyfriend and I were visiting Louisville for the day and we went to the Visitor Center on the corner of 4th & Jefferson. We wanted to grab a bite to eat before going on a tour so we walked across the street to Potbelly's. I ordered a turkey breast sandwich and my boyfriend had The Wreck. They were the... More 

Thank Foodwinefun78
Murfreesboro, Tennessee
Level Contributor
227 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 21 August 2016 via mobile

It has been years since I was at a Potbelly's and was looking forward to grabbing lunch here while I was at a conference. If you go during lunch, go a little early because it was very popular and there will be lines with locals dining there too. I had the pizza sandwich which I would recommend to anyone.

Thank James Karl D
Hendersonville, North Carolina
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 August 2016 via mobile

I have never experienced such terrible customer service. My friend placed her sandwich order, and the sandwich maker said to her, "This is a disgusting combination." My friend didn't know he had to order his frozen drink at the same place where you place your sandwich order (instead of where you pay). The sandwich maker promptly YELLED to the entire... More 

Thank Taylor C
Naperville, Illinois
Level Contributor
40 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 24 July 2016 via mobile

Potbelly no matter which city you go is good sandwiches. The standard sandwiches and shakes however, the service was a whole different story. The place was packed and the guy making the sandwiches to the lady at the counter all made it seem like we were being an inconvenience. No smiles and sheer rudness. Plus the sandwich was toasted to... More 

Thank Shreya R
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 July 2016

Get the italian with works, went here every day, all week long. And tgif for dinner, the rack of ribs for $10.

Thank Hugh B
Level Contributor
110 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 15 July 2016 via mobile

Never been to Potbelly before, but went here on business and went again and again. Wish we had one by us. Check them out....

Thank Charles W

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
American, Fast food, Soups
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly, Cheap Eats
Open Hours
11:00 - 15:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
Location and Contact Information
  • Address: 302 S 4th St, Located in Louisville's Central Business District., Louisville, KY 40202-3002
  • Location: United States  >  Kentucky (KY)  >  Louisville
  • Phone Number: +1 502-540-1100
This is a chain sandwich shop with a popular location in Chicago. This shop in Louisville, KY just opened last November.

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?