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Donatos Pizza

3120 Mapleleaf Dr, Lexington, KY 40509-1240
+1 859-543-1818
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  • Excellent54%
  • Very good20%
  • Average13%
  • Poor3%
  • Terrible10%
23 Dec 2017
“Terrible service”
8 Dec 2017
“Excellent Pizza”
Restaurant Hours
3120 Mapleleaf Dr, Lexington, KY 40509-1240
All Details
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1 - 10 of 30 reviews

Reviewed 24 December 2017

Worse than McDonald's customer service. Pie never showed up so called and got yelled at when I cancelled. Manager told me to "Have a merry Christmas and #$%& off!" Unbelievable!

1  Thank Newt E
Reviewed 8 December 2017

We love Donato’s pizza and get some almost every time we are in the area. They prepare it as you request. They use delicious, fresh ingredients. We typically get take out and I appreciate the plates, napkins, and utensils they always offer.

Thank stmary93
Reviewed 17 April 2017 via mobile

My family had a late stay at a hotel in Lexington, KY, and the kids all wanted pizza. We found a couple that were either closed or about to close, but then found Donatos. We waited 15-20 mins longer than promised and didn't receive all...More

Thank sillywitness
Reviewed 13 March 2017 via mobile

We love pizza and Donato's did not let us down. We had read that it was voted #1 in the area so we decided to try it out one night. The double pepperoni was excellent. Also, the staff was very friendly and the store was...More

Thank J G
Reviewed 1 February 2017

Donatos is without a doubt the best chain/delivery pizza in town. Always quick and on time. Pizza is always fresh and toppings are plentiful. Great staff, we received a letter from the Manager in the mail around Christmastime thanking us for being patrons to the...More

Thank Tristen C
Reviewed 13 September 2016

Pizza was good....we had a coupon and was told we could not use it because we got a pizza that was on special that week. Disappointing but still it was worth the regular price. The counter help could have been a little nicer, but that...More

Thank spike s
Erin C, Guest Relations Manager at Donatos Pizza, responded to this reviewResponded 15 September 2016

We always to exceed expectations, and it sounds like you received far less than that. We hope you experience the service you deserve in the future. If you could please contact us and let the restaurant know how they're doing- communication is important with these...More

Reviewed 27 August 2016 via mobile

My favorite pizza on the planet and on the super rare occasion where something isn't right - my fault or theirs - they make it right with a smile. Serious Cheese, Serious Pepperoni, Seriously awesome.

Thank KYRooster
Reviewed 8 July 2016 via mobile

I have eaten pizza all over the world and I gotta rate the pepperoni the best I have tasted. We had delivery to a hotel on Elkhorn and was told it would be delivered in 34 minutes or less. They were on time and gave...More

Thank Diane B
Erin C, Public Relations Manager at Donatos Pizza, responded to this reviewResponded 11 July 2016

Thanks Diane! So glad you enjoyed the pepperoni—it's definitely a fan favorite. Hope to see you again soon. Safe travels!

Reviewed 3 July 2016

I found this pizza to be fair at best. I did enjoy the thinner crust and the way the pie was cut. I just didn't think it was the best I have ever had. would eat it again if it was provided just wouldn't go...More

Thank jenkteuton
Reviewed 23 April 2016 via mobile

We travel alot and good pizza is hard to find. But this place is great! We got the pizza to go and it was wonderful.

Thank Steve J
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Delivery, Takeout, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 3120 Mapleleaf Dr, Lexington, KY 40509-1240
  • Location: United States  >  Kentucky (KY)  >  Lexington
  • Phone Number: +1 859-543-1818
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