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7510 Shawnee Mission Pkwy, Shawnee Mission, KS 66202-3058
+1 913-262-1800
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38 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Springfield, Missouri
2 reviews
Reviewed 1 week ago

Steak and Shake food is always decent, and our waitress was very friendly and competent. We had a nice visit and a good meal.

Helpful?
Thank marywickes1201
Kansas City
Level Contributor
303 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 2 weeks ago

We have been here many times and like the food. But the last couple of times we have been here the service was very poor. On our last visit it didn't look like they swept the floors in days. This is too bad since the food is pretty good for the price.

Helpful?
Thank skipsaundra
Texas
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 28 March 2017

The first time we ate here it was with their Drive Through. The food was wonderful. Onion rings out of this world. Burgers big and juicy. The next day we decided to dine in. Walked through the front door, floor was filthy, tables sticky and wiped off with a dirty rag, baby highchair had old food stuck to it. When... More 

Helpful?
Thank Danny E
Kansas City
Level Contributor
303 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 17 March 2017

We really do like their food but sometimes the service makes you want to leave. That is what we did when we and a couple of other couples were waiting in line to be seated. Another couple were trying to pay at the counter and no one took care of them. After about 5 minutes of waiting, with 2 employees... More 

Helpful?
Thank skipsaundra
Platte City, Missouri
Level Contributor
33 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 15 March 2017 via mobile

I have tried this location several times and always end up with poor service. Today we stood at the "wait to be seated" sign for a good 10 minutes and nobody even acknowledged us. Gave up and left. I think their food is good and they have great shakes, but what good is that if you can't get some sort... More 

Helpful?
Thank Jon W
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 7 January 2017 via mobile

Stopped in for dinner and got sat pretty quickly....but after that it went down hill slowly. We sat for 15 min before we were even acknowledged. I counted 8 people working but standing around n talking...after we finally got waited on..food finally arrived and then we never saw waitress again till she dropped off ticket..drink had been empty halfway thru... More 

Helpful?
Thank Kyle R
Kansas City
Level Contributor
303 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 31 December 2016

We went between Christmas and New Year's for lunch. Guess that everyone else decided to do the same thing since it was packed inside. I would have given it a very good but because the service was slow, because of all of the people. They did their best and Kate, our server, was great.

Helpful?
Thank skipsaundra
De Soto, Kansas
Level Contributor
50 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 23 December 2016

We like Steak 'n Shake burgers and their shoe-string fries. Their food is good and not too expensive. The burgers are very thin patties, but they are still juicy with good flavor. They also brown the buns a little bit on the stovetop. We also like their fries. We even occasionally order an extra side of fries. They're good as... More 

Helpful?
Thank Ken and Pam T
Green Bay, WI
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 22 October 2016

Had the slider combo. The meat was very crispy. It was something in the stomach. After we ate we just had to laugh because we couldn't figure out why it was so busy. We wished we would of just had a shake. The looked so good,

Helpful?
Thank travelerGreenBay_WI
Level Contributor
4 reviews
Reviewed 26 September 2016

I think S&S has some of best fast food shakes around. Better than UDF and Hardees. Love the whipped cream, the sprinkles and the cherry on top.

Helpful?
Thank David B

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Cuisine
American, Fast food
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 7510 Shawnee Mission Pkwy, Shawnee Mission, KS 66202-3058
  • Location: United States  >  Kansas (KS)  >  Shawnee Mission
  • Phone Number: +1 913-262-1800

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?