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Benihana

) #708 of 1,881 Restaurants in Indianapolis €€ - €€€ Japanese, Sushi, Asian
8830 Keystone Xing, Indianapolis, IN 46240-2110
+1 317-846-2495
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Overview
  • Excellent41%
  • Very good21%
  • Average22%
  • Poor8%
  • Terrible8%
Travellers talk about
“lobster” (3 reviews)
“ice cream” (3 reviews)
Open Now
17:00 - 22:00All hours
CUISINES
Japanese, Sushi, Asian
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
8830 Keystone Xing, Indianapolis, IN 46240-2110
All Details
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Reviews (106)
Traveller rating
Traveller type
Time of year
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1 - 10 of 101 reviews

Reviewed 28 May 2017

I rarely write reviews for restaurants but I have written a couple for restaurants that had incredibly good service and the food was spectacular. I have also written a couple where the food and service were so bad I felt it an obligation to share...More

2  Thank Lisa M
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 31 May 2017

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review...More

Reviewed 26 April 2017 via mobile

We were in town to take our daughter to the Children's Museum. We knew without reservations, getting in at 7pm on a Saturday night would be more than a long shot. Fortunately, they had carryout, and we were in the hotel across the street. UNFORTUNATELY,...More

Thank James G
Reviewed 24 April 2017

Family trip, but didn't want to entire show so we sat on the other side where they just bring your dinner rather than cook it in front of you. First, there were only about 3-4 tables with people in there and the service was very...More

Thank JeffIndiana33
Benihana M, Business Communication at Benihana, responded to this reviewResponded 3 May 2017

Jeffindiana, we apologize for the poor experience. Your feedback will be shared with our Guest Relations team to be used towards improving the guest experience. Arigato.

Reviewed 23 April 2017 via mobile

I visit Benihana at least once a month this was the best service I ever received..They were short staffed this day and she still managed to be very attentive and polite...I was told she a Manger at another Benihana from another state she is great...More

Thank Natalie I
Reviewed 14 April 2017 via mobile

Worst service and dinner portions ever. What a rip off. 5 dinner and only one ice tea. Everyone else drank water. Bill 170.oo. What a rip off. There are plenty of other places in indpls.

1  Thank IndianaFive
Benihana M, Brand Communication at Benihana, responded to this reviewResponded 24 April 2017

Indiana five, we apologize for the poor experience. Your feedback will be shared with our Guest Relations team to be used towards improving the guest experience. Arigato.

Reviewed 7 February 2017

The food was great, the service was great, the show was great but our grill was dirty with old food stuck in the cracks; there was food on the floor. I think they may need to dismantle the grills and give them a really good...More

1  Thank Tami H
Reviewed 5 February 2017 via mobile

I was in town on business and love hibachi! I didn't have time to dine in, so I ordered take out. I sat at the bar, had a drink and waited for my order. Patti- the bartender was GREAT and makes an awesome drink!! Good...More

1  Thank Carrie H
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 9 February 2017

Carrie, we're sorry to hear this as it shouldn't have happened. Thanks for bringing it to our attention. Your feedback will be shared with our Guest Relations team for improvements.

Reviewed 23 January 2017

We had Hibachi Chateaubriand and Lobster tails. The steak and lobster were wonderful. Best Chateaubriand steak we have had. Very tender and cooked exactly as ordered. Lobster prepared perfect. Fried rice is always great and was so this night. The chef did a great job!

Thank cadman125
Reviewed 19 January 2017 via mobile

My husband and I ordered steaks cook medium. The chef served us well done steaks. The chef told us that people our color usually order steaks well done. We've reported this incident to the Managers and no one seemed to care. The incident was down...More

3  Thank Devin C
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 25 January 2017

We take these matters seriously and we're sorry to hear this as it shouldn't have happened. Thanks for bringing it to our attention. Your feedback will be shared with our Guest Relations team for improvements.

Reviewed 11 January 2017

ate at the bar tonight. sticky dirty countertop, took a while to be served. Food was good - two specialty rolls. I've been to many Benihana, this one by far the worst.

3  Thank Doug S
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$30
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Parking Available
Dining Style
Casual Dining
Good for
Special Occasion Dining, Groups, Kids, Child-friendly
Open Hours
Sunday
12:00 - 21:00
Monday
11:30 - 14:30
17:00 - 22:00
Tuesday
11:30 - 14:30
17:00 - 22:00
Wednesday
11:30 - 14:30
17:00 - 22:00
Thursday
11:30 - 14:30
17:00 - 22:00
Friday
11:30 - 22:30
Saturday
12:00 - 22:30
Location and Contact Information
  • Address: 8830 Keystone Xing, Indianapolis, IN 46240-2110
    (Sheraton Hotel)
  • Location: United States  >  Indiana (IN)  >  Indianapolis
  • Phone Number: +1 317-846-2495
Description
Prepare for a dining experience unlike any other. Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice through tender steak and juicy chicken. Take in the aroma of sizzling shrimp, lobster and savory vegetables. Or visit our sushi bar, where your sushi chef will prepare fresh nigiri, sashimi and specialty rolls, all with the same flair that made Benihana a legend in Japanese cuisine.
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