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Belterra Resort & Casino

777 Belterra Dr, Florence, IN 47020-9432
+1 888-440-4498
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Overview
  • Excellent45%
  • Very good20%
  • Average20%
  • Poor7%
  • Terrible8%
Travellers talk about
“potatoes” (3 reviews)
“omelet” (3 reviews)
“soup” (3 reviews)
Open Now
00:00 - 23:59 Hours
CUISINES
American
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
777 Belterra Dr, Florence, IN 47020-9432
All Details
Write a ReviewReviews (115)
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1 - 10 of 115 reviews

Reviewed 15 April 2018 via mobile

Out of all the casinos in the vicinity I think that this hotel is the best one. The beds are super comfortable and everything is really clean and nice. I was on a non-smoking floor overlooking the river. I would definitely recommend staying overnight when...More

Thank Rodslove
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 13 June 2018

Thank you for your feedback and your review. We are always happy to hear that our guests had a great time, and we look forward to having you visit us again soon.

Reviewed 15 March 2018

We usually go to the Belterra in Ohio but since it was flooded, decided to try the Indiana location. That was a mistake. The Kellogg Road location has wonderful food, but this one does not. The choices were few, most everything that should have been...More

Thank happyandretired318
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 20 March 2018

Thank you for your review. We are concerned to see your experience was not great, and we would like the opportunity to follow up with your visit. If you could please send us a copy of this review to socialmedia@belterracasino.com, we would like to pass...More

Reviewed 10 February 2018

2/10/2018 Just got back from eating at Belterra resort buffet. DON,T WASTE YOUR MONEY. Usually have all you can eat grab legs. They discontinued this service . I ask one of the employees about the crab legs and she said that they had stop this...More

Thank charjenn4
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 12 February 2018

We are concerned to learn about your recent experience with us. We have all-you-can-eat crab legs every Friday at The Buffet and to learn that you were given the wrong information is concerning. We have passed your feedback along to management to address with the...More

Reviewed 5 January 2018

We went for New Years and had a great time. We went to the New Years Eve Party had a blast. Before leaving on the first went to the Casino and played a few slots and finally hit a pretty good pay out of about...More

Thank 437sherip
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 8 January 2018

Congratulations on the big win! We're happy to hear you enjoyed the New Year's Eve celebration and are so glad you were able to join us. We hope to have you back again soon.

Reviewed 3 December 2017

My husband and I went to Belterra for our anniversary this past weekend and had a blast! The casino is smaller than some others that we have visited, but still has a good variety of machines and tables. They only have two live poker tables,...More

Thank Angie B
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 5 December 2017

Thanks for spending your anniversary with us! It was a pleasure hosting you both for such a special weekend. We're glad you enjoyed the hotel and gaming, and we hope to have you back again very soon.

Reviewed 28 September 2017 via mobile

I was here for a conference. It's very nicely decorated and I was told it was recently remodeled but I found the floors that I visited smelled like cigarette smoke. Our 3rd floor room was terrible. They used to allow smoking in the rooms and...More

Thank Kittyme2
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 29 September 2017

We appreciate your recent visit and review. We are passing this information along to our events and hotel teams to address. We hope to provide you with a better experience on your next visit.

Reviewed 25 September 2017

Belterra is a great place to visit, stay overnight, win some and lose some, have a fantastic meal and get great entertainment.

Thank Kim B
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 26 September 2017

Thanks for your review, Kim. We're so glad you continue to have a great time when you visit, and we hope to see you again soon!

Reviewed 16 September 2017

This Friday evening some "Junior executive" decided to really screw up what used to be a great buffet. They split every crab leg in half. By the time I left where they was put on the line till I got to my table they were...More

Thank Kathy O
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 19 September 2017

Thank you for your review, Kathy. We are concerned to see your experience was not great, and we would like the opportunity to learn more about your visit. If you could please send us a copy of this review to socialmedia@belterracasino.com, we would like to...More

Reviewed 15 September 2017

I was at the resort for a work conference. The facility is in the middle of nowhere, but very nice. You could tell that they recently updated the hotel rooms. The sports bar had really good food, and the service was good. The coffee shop...More

Thank Lindsay B
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 19 September 2017

Thank you for your review. We are concerned to see your experience was not great, and we would like the opportunity to have a member of our team reach out to you. If you could please send us a copy of this review to socialmedia@belterracasino.com,...More

Reviewed 7 September 2017

Went up for the week-end for a quick get away. Had a wonderful time. Enjoyed playing the slots and just driving around in the community.

Thank 437sherip
PNKinc, Public Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 11 September 2017

Thanks for spending your weekend with us! We're happy to hear you had a wonderful time, and we hope to see you again soon.

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Ask a question
Questions & Answers
Virginia C
5 March 2017|
AnswerShow all 2 answers
Response from 433lorip | Reviewed this property |
I have actually never had to pay for it. Here is what I copy and pasted from their website....Sunday Brunch 12:00pm – 2:00pm $20.95 Breakfast Monday – Saturday 7:00am – 11:00am $14.95 Sunday 8:00am – 11:30am... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$31 - US$50
Cuisine
Meals
Breakfast, Lunch, Brunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Reservations
Dining Style
Fine Dining
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
00:00 - 23:59
Monday
00:00 - 23:59
Tuesday
00:00 - 23:59
Wednesday
00:00 - 23:59
Thursday
00:00 - 23:59
Friday
00:00 - 23:59
Saturday
00:00 - 23:59
Location and Contact Information
  • Address: 777 Belterra Dr, Florence, IN 47020-9432
  • Location: United States  >  Indiana (IN)  >  Florence
  • Phone Number: +1 888-440-4498
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