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Belterra Resort & Casino

777 Belterra Dr, Florence, IN 47020-9432
+1 888-440-4498
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Overview
  • Excellent45%
  • Very good21%
  • Average19%
  • Poor7%
  • Terrible8%
Travellers talk about
“omelet” (4 reviews)
“potatoes” (3 reviews)
“seafood” (4 reviews)
Open Now
00:00 - 23:59 Hours
CUISINES
American
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
777 Belterra Dr, Florence, IN 47020-9432
All Details
Write a ReviewReviews (119)
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1 - 10 of 119 reviews

Reviewed 3 weeks ago

Great atmosphere, perfect service and at least an even chance of breaking even. Our dinners were delicious and the desserts that followed couldn't be left behind.

Thank Ed W
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 2 weeks ago

Thank you, Ed, for your feedback and your review. We are happy to hear that you enjoyed your recent visit, including your time spent in the casino and your meal with us. We look forward to welcoming you back again soon.

Reviewed 4 weeks ago via mobile

Do yourself a favor and order cheesecake from the room service at hotel. It is the best we have ever tasted. Only way to describe it is fluffy deliciousness excellence on the tongue. Served with fresh strawberries, whipped cream and a tart sweet strawberry sauce....More

Thank Lainie2
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 2 weeks ago

Thank you for your feedback and your 5-star review. We are happy to hear that you enjoyed your recent stay with us, including our room service offerings like the specialty cheesecake. We look forward to having you as our guest again soon.

Reviewed 29 July 2018

We visited with a large group. The staff gave us tables together in an area in the back. The food on the buffet was excellent, including omelets made to order and even ice cream! The servers were friendly and attentive. We had time for a...More

Thank antiqueengineer
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 30 July 2018

Thank you for your feedback and your 5-star review. We are thrilled to hear that you enjoyed your recent visit, including our superior guest service, your time in the casino, and the selection of breakfast and dessert items at The Buffet. Thank you for being...More

Reviewed 25 July 2018

we spent a great night in a top notch hotel and had breakfast at the buffet. The staff at breakfast was so nice and very attentive. Food was good esp. the waffles with hot caramel and whipped cream! Nice selection of fresh fruit and typical...More

Thank jonsoper
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 30 July 2018

Thank you for your feedback and your review. We are happy to hear that you enjoyed your recent stay with us, including the quality and variety of our breakfast options at The Buffet. Thank you for being our guest, and we look forward to welcoming...More

Reviewed 15 April 2018 via mobile

Out of all the casinos in the vicinity I think that this hotel is the best one. The beds are super comfortable and everything is really clean and nice. I was on a non-smoking floor overlooking the river. I would definitely recommend staying overnight when...More

Thank Rodslove
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 13 June 2018

Thank you for your feedback and your review. We are always happy to hear that our guests had a great time, and we look forward to having you visit us again soon.

Reviewed 15 March 2018

We usually go to the Belterra in Ohio but since it was flooded, decided to try the Indiana location. That was a mistake. The Kellogg Road location has wonderful food, but this one does not. The choices were few, most everything that should have been...More

Thank happyandretired318
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 20 March 2018

Thank you for your review. We are concerned to see your experience was not great, and we would like the opportunity to follow up with your visit. If you could please send us a copy of this review to socialmedia@belterracasino.com, we would like to pass...More

Reviewed 10 February 2018

2/10/2018 Just got back from eating at Belterra resort buffet. DON,T WASTE YOUR MONEY. Usually have all you can eat grab legs. They discontinued this service . I ask one of the employees about the crab legs and she said that they had stop this...More

Thank charjenn4
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 12 February 2018

We are concerned to learn about your recent experience with us. We have all-you-can-eat crab legs every Friday at The Buffet and to learn that you were given the wrong information is concerning. We have passed your feedback along to management to address with the...More

Reviewed 5 January 2018

We went for New Years and had a great time. We went to the New Years Eve Party had a blast. Before leaving on the first went to the Casino and played a few slots and finally hit a pretty good pay out of about...More

Thank 437sherip
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 8 January 2018

Congratulations on the big win! We're happy to hear you enjoyed the New Year's Eve celebration and are so glad you were able to join us. We hope to have you back again soon.

Reviewed 3 December 2017

My husband and I went to Belterra for our anniversary this past weekend and had a blast! The casino is smaller than some others that we have visited, but still has a good variety of machines and tables. They only have two live poker tables,...More

Thank Angie B
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 5 December 2017

Thanks for spending your anniversary with us! It was a pleasure hosting you both for such a special weekend. We're glad you enjoyed the hotel and gaming, and we hope to have you back again very soon.

Reviewed 28 September 2017 via mobile

I was here for a conference. It's very nicely decorated and I was told it was recently remodeled but I found the floors that I visited smelled like cigarette smoke. Our 3rd floor room was terrible. They used to allow smoking in the rooms and...More

Thank Kittyme2
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 29 September 2017

We appreciate your recent visit and review. We are passing this information along to our events and hotel teams to address. We hope to provide you with a better experience on your next visit.

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Ask a question
Questions & Answers
VirginiaC1285
5 March 2017|
AnswerShow all 2 answers
Response from 433lorip | Reviewed this property |
I have actually never had to pay for it. Here is what I copy and pasted from their website....Sunday Brunch 12:00pm – 2:00pm $20.95 Breakfast Monday – Saturday 7:00am – 11:00am $14.95 Sunday 8:00am – 11:30am... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$31 - US$50
Cuisine
Meals
Breakfast, Lunch, Brunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Wheelchair Accessible, Valet Parking, Full Bar
Dining Style
Fine Dining
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
00:00 - 23:59
Monday
00:00 - 23:59
Tuesday
00:00 - 23:59
Wednesday
00:00 - 23:59
Thursday
00:00 - 23:59
Friday
00:00 - 23:59
Saturday
00:00 - 23:59
Location and Contact Information
  • Address: 777 Belterra Dr, Florence, IN 47020-9432
  • Location: United States  >  Indiana (IN)  >  Florence
  • Phone Number: +1 888-440-4498
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