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Portillo's Hot Dogs

1992 W. Jefferson, Naperville, IL 60540
+1 630-420-7156
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  • Excellent60%
  • Very good24%
  • Average8%
  • Poor7%
  • Terrible1%
Travellers talk about
“italian beef” (17 reviews)
“fries” (11 reviews)
“sandwiches” (7 reviews)
American, Fast food
1992 W. Jefferson, Naperville, IL 60540
All Details
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1 - 10 of 56 reviews

Reviewed 18 August 2018 via mobile

Being gluten free puts a damper on eating a lot here but the salads are good and fresh. I don’t think the Italian beef is as flavorful as some but I’m not an expert either. Fries were not golden brown or crispy.

Thank fizzy1991
Reviewed 18 June 2018

I either get the Italian beef or a double hamburger. This is one of the few places that has good tasting (from frozen) fries. So, even though I rarely order fries with meals, I do order a large fry here. The Italian beef is better...More

Thank ChicagoEpicurian
Reviewed 21 May 2018 via mobile

This is a poorly run store. The manager Mark is extremely unprofessional and has bad costumer service skills. Went in and ordered Two Fries, a Cheeseburger, Hamburger, and Cokes. Cashier could not process a simple order. After 10 minutes and watching the other cashiers take...More

1  Thank John B
Reviewed 3 March 2018

I don't understand what is so great about the Italian Beef. The meat tasted old, the dip had no flavor, bun wasn't anything special. The fries were fine and the Coke actually pretty good. I wanted to like it for my husband's sake but it...More

Thank Lmgb40
Reviewed 7 January 2018

The wife and I were in the area and decided to stop here for lunch. Portillo's chain is really amazing. They certainly know how to serve a good meal, professionally, reasonably, and FAST! You can't go wrong if you stop at any Portillo's location to...More

Thank BSJ3258
Reviewed 18 December 2017 via mobile

Three adults and two kids spent about $40 for a pretty good, but not a very healthy dinner. Haven’t tried the Barnelli pasta selections available here but they look pretty good and possibly healthier. The Italian Beef and hamburgers sandwiches are stellar. Prices are crawling...More

Thank TeemanRacketman
Reviewed 6 November 2017 via mobile

We decided to do our team dinner here since we were here as a group for a sporting tournament. The drive-thru line was crazy and wrapped around the building which told me it had to be good. We went inside and there were two lines....More

Thank JulieBandSteveB
Reviewed 3 November 2017

I usually go inside to grab my meal, but the drive thru line was short despite it being dinner time. The first two people were friendly. When it got to waiting for my food the woman at the window was short with me twice. I...More

Thank aegeeg
Reviewed 23 May 2017 via mobile

2nd visit to this Chicago based eatery, 1st time at this location. Everything is exceptional and fantastic. No one will leave hungry and the staff are well trained and friendly. Tables are cleaned quickly and overall the place is well managed. Always packed!

Thank Shawn P
Reviewed 12 May 2017 via mobile

This was my first time. The line was huge both inside and drive through. It move fast. We stood in line to order only 5 minutes or less. We made a large order in about 5 minutes and it was delicious.

Thank MarkK783
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Wheelchair Accessible, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available, Accepts Credit Cards
Good for
Child-friendly, Kids
Open Hours
10:30 - 00:00
10:30 - 00:00
10:30 - 00:00
10:30 - 00:00
10:30 - 00:00
10:30 - 00:00
Location and Contact Information
  • Address: 1992 W. Jefferson, Naperville, IL 60540
  • Location: United States  >  Illinois (IL)  >  Naperville
  • Phone Number: +1 630-420-7156
  • E-mail
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
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