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13130 Cicero Ave, Crestwood, IL 60445-1470
+1 708-385-6400
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  • Excellent56%
  • Very good31%
  • Average6%
  • Poor3%
  • Terrible4%
Travellers talk about
“beef sandwich” (10 reviews)
“chicago dog” (4 reviews)
“fries” (11 reviews)
Open Now
American, Fast food
13130 Cicero Ave, Crestwood, IL 60445-1470
All Details
Write a ReviewReviews (83)
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1 - 10 of 82 reviews

Reviewed 2 weeks ago via mobile

I attended Portillo's with my brother. I was really hungry and decided to go for it! The big beef!!! I knew it was the beef sandwich for me. The monster beef sandwich. Is it okay to call it a sandwich?

Thank johnkowalski1971
Reviewed 3 weeks ago

Great food at a great value. Everything on the menu is so delicious that it's hard to make choices. Hamburgers, hot dogs, Italian beef. Make sure to save room for the incredible chocolate cake. Service is always good. Restaurant is always clean. Prices are the...More

Thank untravelledworlds
Reviewed 19 March 2018

I was pretty disappointed on my most recent visit to this Portillo's. They were slammed on a Sunday night - okay, I get that. Problem 1: 3 ketchup dispensers - 0 working. Problem 2: Counter help that either doesn't know what is on the menu...More

Thank AvWriter
Reviewed 2 January 2018 via mobile

Landed into Chicago from Australia and enjoyed my first bites of American cuisine here. Love the atmosphere, food and prices! Such amazing good tasting mid-west food!!

Thank DadingoMelb
Reviewed 31 July 2017

My group of seven people all enjoyed the food, restaurant was clean, workers were friendly and I would definitely recommend this place.

Thank Gina W
Reviewed 22 July 2017 via mobile

Great food, great atmosphere good for kids we got cheeseburger, cheese fries, tamale, salad, strawberry smoothie was awesome!!!

Thank LaurieDelk
Reviewed 16 July 2017 via mobile

Great food and great service as always. Please open a franchise in northern Wisconsin! We love Portillos!

Thank metalcatmaiden
Reviewed 4 July 2017 via mobile

It was ok my Italian beef didn't have much meat and was dipped to long and in this pic I did NOT remove any meat

Thank Sylvia M
Reviewed 21 June 2017 via mobile

Avoid this Portillos if you are looking for fresh food and decent service! Placed order at 3:31pm here it is 3:46pm. Ordered a beef sandwich, hot dog, eclair cake and a ice tea no lemon. After over 15 minutes I inquire as to the status...More

2  Thank William S
Reviewed 7 June 2017

I ordered a double bacon burger assuming it was the same as another Portillo's I frequent. Wrong!! The meat had a funny smell. The manager gave me another one & stated to me & I quote: " Here is a fresher burger." Does this mean...More

Thank Faustina B
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Parking Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Serves Alcohol, Accepts Credit Cards
Good for
Kids, Child-friendly
Open Hours
10:30 - 22:30
10:30 - 00:00
10:30 - 00:00
10:30 - 00:00
10:30 - 00:00
10:30 - 00:00
10:30 - 00:00
Location and Contact Information
  • Address: 13130 Cicero Ave, Crestwood, IL 60445-1470
  • Location: United States  >  Illinois (IL)  >  Crestwood
  • Phone Number: +1 708-385-6400
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
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