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Certificate of Excellence
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13130 Cicero Ave, Crestwood, IL 60445-1470
+1 708-385-6400
10:30 - 22:30
Closed now
See all hours
Sun 10:30 - 22:00
Mon - Thu 10:30 - 22:30
Fri - Sat 10:30 - 23:30
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72 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 71: English reviews
momence, United States
Level Contributor
20 reviews
15 restaurant reviews
Reviewed 2 weeks ago via mobile

A must stop for hot dogs, beef, and combos and shakes when going to midway airport. I wish we had one in our area.

Thank Sandy B
Level Contributor
137 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
Reviewed 4 weeks ago via mobile

It's Portillo's, it's always good. I was a bit bummed out they made my Italian beef about 5 minutes before they gave it to me. It literally sat there in front of me for 5 minutes. This is not supposed to happen. Skimpy on the peppers and a very soggy bun. But it was still yummy! Seems to me the... More 

Thank jeff441
Level Contributor
35 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 13 March 2017

Sometimes the wait is long, but always worth it when you get a juicy Italian Beef or Chicago Style Hot Dog with onion rings, They also have COLD beer

Thank Donna L
Richmond, Indiana
Level Contributor
60 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 5 January 2017

I had never had a Chicago style hot dog before, so I opted for that, while my husband had the Italian beef. He asked for a little gravy, but got it dipped, so the order wasn't exactly what we asked for. Aside from that, the food was good and the decor was very interesting. Would try it again if in... More 

Thank JLM47374
Springfield, Illinois
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 18 December 2016 via mobile

If you are fortunate enough to be around a Portillos, stop in! The staff is friend, the food is amazing, and the atmosphere is neat! There is always a line wrapped around the building but they are quick and accurate. I've been there over a hundred times without a single issue! I was so sad when I moved to Springfield... More 

Thank taliamckaila
Kirkwood, Missouri
Level Contributor
45 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 10 December 2016 via mobile

Always a stop here when we are in town for volleyball. Enough to fill a teenage boy and always delicious

Thank Janelle R
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 5 November 2016 via mobile

I would have given it a 4, but Diamond the cashier did not provide good service. She was very flat, rushing my order, and not even speaking. She just looked at and I assumed she was waiting for my order. My kids enjoyed their food, but my hot dog and fries were cold. I still love Portillo's, but this was... More 

Thank Sunshine0321
Jacksonville, Florida
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 19 October 2016 via mobile

Quick dinner on my own. Being from fl I wanted something warm when it was cold and the Italian beef was great

Thank msterli1
Chicago, Illinois
Level Contributor
77 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 12 October 2016

Portillos is just all-around a good place for fast food. What they do, they do well. Their burgers are moist and tasty, their fries are delicious, their shakes and smoothies are good. I haven't had a single thing on their menu that I haven't been satisfied with. The only minor issue this location has is occasionally with the staff. They... More 

Thank GrayKitten
Chicago, Illinois
Level Contributor
844 reviews
645 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
Reviewed 9 October 2016

Had just picked up our son and awesome daughter-in-law at Midway and was headed to Indiana for the weekend. Stopped to grab a bite and again was not disappointed with yet another Portillo's visit. There was seven of us and yet it seemed to take a log time to get our food and the order was not quite right, the... More 

Thank Bruce G

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, Fast food
Lunch, Dinner
Restaurant features
Parking Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Serves Alcohol
Good for
Child-friendly, Cheap Eats, Kids
Open Hours
10:30 - 22:00
10:30 - 22:30
10:30 - 22:30
10:30 - 22:30
10:30 - 22:30
10:30 - 23:30
10:30 - 23:30
Location and Contact Information
  • Address: 13130 Cicero Ave, Crestwood, IL 60445-1470
  • Location: United States  >  Illinois (IL)  >  Crestwood
  • Phone Number: +1 708-385-6400
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.

Questions & Answers

Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?