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Hard Rock Cafe

63 W Ontario St, Chicago, IL 60654-3808
+1 312-943-2252
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Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“burger” (34 reviews)
“fries” (24 reviews)
“chicken” (12 reviews)
Open Now
11:00 - 23:00All hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
63 W Ontario St, Chicago, IL 60654-3808
All Details
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Reviews (662)
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1 - 10 of 450 reviews

Reviewed 2 weeks ago

Food arrived cold, skimpy with sauces, items missing compared to what was on the menu, difficult to get server's attention.

Thank BJAS H
Reviewed 4 weeks ago

Great location. This was a nice place to have a drink, and a shop. It was reasonably busy when we went in here, so it had a nice atmosphere.

Thank Tigeriffic69
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thank you for stopping by. Glad you enjoyed the experience. What would have made your review a 4-star? 5 star?

Reviewed 16 October 2017 via mobile

Super clean and comfortable, the music was great loud enough to enjoy but not so loud you struggle to hear people. I had one of the best burgers I have had in a long time. Fries a little salty for me but cooked perfectly. Fun...More

Thank K_Chan40
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Awesome feedback! Great to hear about the burger, we will look into the fries. I will share with my team! Thank you

Reviewed 12 October 2017

I had dinner here with a group of colleagues on business in Chicago. I didn't have high expectations, so I was pleasantly surprised. The menu has many variations on a limited range of foods. I chose the Lava Java Burger, which is prepared with a...More

Thank MrH0bbes
ChicagoGM, Manager at Hard Rock Cafe, responded to this reviewResponded 13 October 2017

Thank you for visiting us and for the review! the Java Lava burger is one of our favorites; we are glad you enjoyed it! If you are still in Chicago stop by this weekend for some live music from 9 - 11 PM on Friday's...More

Reviewed 8 October 2017

I was fully impressed with this establishment from the moment I was first greeted by the hostess. She was purely delightful! My table server was very attentive and most pleasant. My food came out as ordered, hot and in a timely manner. They were even...More

Thank MrGlen
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 9 October 2017

Rockstar review! Thank you for the detailed feedback. I will share with my staff. Happy Belated Birthday!

Reviewed 3 October 2017

We enjoyed lunch at the HRC Chicago. I tried something that I never tried before: a pizza burger! Lunch wasn't too expensive, and the waiter obliged in my request to charge our phones while eating. That was a huge help to us, considering that we...More

Thank WorldTravelers1999
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 9 October 2017

Thank you for the great 5 star review! The pizza burger is our newest Local Legendary Burger. What is better than pizza and a cheeseburger? So glad you enjoyed your experience. Again, thank you for the recommendation.

Reviewed 2 October 2017 via mobile

We go to every hard rock we find during our vacation, to see the memorabilia and see also how it looks like. This HR is really nice, and we had the luck to have dinner when there was live music on the stage. Very good...More

Thank Romangirl79
ChicagoGM, Public Relations Manager at Hard Rock Cafe, responded to this reviewResponded 9 October 2017

Glad you enjoyed the full package! Thank you for the feedback and review. We hope to see you again the next time you are in Chicago.

Reviewed 13 September 2017

We go to Hard Rock for the T shirts and the music as well as the food. It was good as usual. And half a block from our hotel.

Thank Deborah D
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 14 September 2017

Thank you for stopping by to see us! Glad to hear you enjoyed your visit and experience. We hope to see you again the next time you are in Chicago.

Reviewed 6 September 2017

I enjoy drinks and apps here. The deserts are also very good and large enough to share. The music can be loud if there is a band playing. They also do get really crowded at night.They have valet parking so that is nice in the...More

Thank bmwdiscman
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 11 September 2017

Thank you for the review. What would have made it a 5-star review? Hope to see you again soon

Reviewed 30 August 2017

Fun interesting place as soon as you walk through the door. Lots of memorabilia hanging around. Fun little gift shop. Waiter was very nice, helpful, explained we could walk around and photograph anything on the walls. We went for lunch, some of us had burgers,...More

Thank Jennifer S
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Questions & Answers
mdawg715
29 May 2017|
AnswerShow all 3 answers
Response from Peter M | Reviewed this property |
Hi There Is around 4 miles... it was a lovely day when I was there so I walked to take in the scenery Try it or even take the bus...
0
Votes
Steph-Parkes
1 May 2017|
AnswerShow all 2 answers
Response from Peter M | Reviewed this property |
Hi There I was driving when I visited this cafe, so i only had soda's. I did not see any signs in the cafe to say that there was a Happy Hour. Also the servers did not mention it to me upon my greeting and during my stay. I... More
0
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rohopkins10
17 January 2017|
AnswerShow all 5 answers
Response from ChicagoGM | Property representative |
We do welcome reservations. You can call the cafe directly at 312-943-2252 to reserve a table. thank you! We look forward to seeing you soon!
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$30
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Dining
Good for
Special Occasion Dining, Child-friendly, Kids, Bar Scene, Groups
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 63 W Ontario St, Chicago, IL 60654-3808
    (Clark Street)
  • Public Transportation: 2 blocks west & 2 blocks north of Chicago Transit Authority (CTA) stop at Grand & State Streets.
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Near North Side
  • Neighbourhood: Near North Side
  • Phone Number: +1 312-943-2252
  • E-mail
Description
Hard Rock Cafe is located at the corner of Clark & Ontario in the heart of Chicago's River North neighborhood. Open 364 days per year, the Hard Rock offers something special for everyone. Not only will you receive an incredible dining experience, but you will get the chance to view Chicago's portion of the world's largest music memorabilia collection. In fact, you never know when you may run into a local celebrity, musician or athlete, or even better, have the chance to see a live music event featuring the best emerging & established artists around. Visit www.hardrock.com/chicago & click on "events" to see the upcoming events for 2008. We also welcome help when it comes to our philanthropic efforts. Remember, "Love All, Serve All" & "Save The Planet" are the mottos that capture the spirit of the Hard Rock Cafe in Chicago. So, be sure to make your online reservation TODAY & get the most authentic experience that rocks at Hard Rock Cafe in the Windy City of Chicago!
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