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825 Duluth Hwy, Lawrenceville, GA 30043-5320
+1 770-339-7913
Website
Today
10:30 - 23:00
Open now
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Hours:
Mon - Fri 10:30 - 23:00
Sat - Sun 11:00 - 23:00
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Lawrenceville, Georgia
Level Contributor
87 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 6 days ago NEW

Because the food is fantastic and te people are friendly, this is our favorite Pollo Tropical in our area. Everything I have eaten has been excellent. The restaurant is clean. In nice weather, the outdoor patio seating is lovely. Their grilled chicken is delicious and the mojo pork is flavorful and juicy. ALL the sauces are delicious. Our family likes... More 

Helpful?
Thank Danielle N
Suwanee, Georgia
Level Contributor
88 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
Reviewed 6 February 2017

Great plantains, good black beans and the roasted pork is decent. The rice is below average, especially for a Caribbean restaurant. For a fast food place, it's alright but the service could be better.

Helpful?
Thank Sizzla36
Lawrenceville, Georgia
Level Contributor
80 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 6 December 2016 via mobile

Haven't been to Pollo Tropical in a while but it wasn't a good experience. Visited the location at 7 pm and was told they ran out of chicken and would take 20 mins. Wife and daughter ordered tropichops with a $ 2.49 side of Mac n cheese that was dry and barely 3 bites (unfortunately they ate it before I... More 

Helpful?
Thank JnS41
Lawrenceville, Georgia
Level Contributor
22 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 23 November 2016

WE love Pollo Tropical! The chicken is great! We love the chicken sandwich and the wraps. The rice and beans are great sides!

Helpful?
Thank Mary-Jo D
Rome, Georgia
Level Contributor
170 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
Reviewed 4 September 2016 via mobile

I've seen a few negative comments here and yes, Caribe food is not for everyone; and this is not fast food. We loved it, was fresh, hot, prompt considering order and service was very good. Went on BIZ and then took FAMIKY. Great alternative to refined/processed .99 cent norm

Helpful?
Thank Vinny U
Lawrenceville, Georgia
Level Contributor
42 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 30 August 2016

Had luch here a couple of times. Their chicken dishes are OK but no better than just OK. If you want yours cooked a little longer or you want a tballe cleaned so that you can be seated lots of luck. We were not able to achieve either one.

Helpful?
Thank Pilot70D
Conyers, Georgia
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 22 August 2016

I found out last year that there was a Pollo Tropical in Lawrenceville. I try to eat there each time I am in town. I used to go there in Florida every time I visited. Great food, great food, great food.

Helpful?
Thank luvscruisin
Neptune Beach, Florida
Level Contributor
68 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 16 August 2016 via mobile

It is really sad to see that a restaurant that everywhere else serves excellent food and has outstanding service... Can have a location like this one doing the exact opposite... Received wrong order... Yuca fries were disgusting... Really? How in the world can you mess up fries??? 😳 Quality is horrible

Helpful?
Thank Javikat
United States
Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 16 August 2016 via mobile

The girl that took my order was miserable. I looked like I was annoying her because I asked for rice. They were out of rice! This place serves chicken and rice! Then it took 15 minutes to get my food. On top of all of that there was a crazy woman screaming to get her food. She was there before... More 

Helpful?
Thank Scott T
Level Contributor
37 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 31 July 2016 via mobile

Our first time at this location and we were not pleased. The greasy film that covered the entrance door and glass could have been over looked. Once inside there were about 6 empty tables that had been cleared but not wiped down. The ice machine was not working so they had two containers with ice sitting in water and a... More 

Helpful?
Thank Katcat512

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Caribbean, Fast food
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly, Cheap Eats
Open Hours
Sunday
11:00 - 23:00
Monday
10:30 - 23:00
Tuesday
10:30 - 23:00
Wednesday
10:30 - 23:00
Thursday
10:30 - 23:00
Friday
10:30 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 825 Duluth Hwy, Lawrenceville, GA 30043-5320
  • Location: United States  >  Georgia (GA)  >  Lawrenceville
  • Phone Number: +1 770-339-7913

Questions & Answers

Questions? Get answers from Pollo Tropical staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?