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The Cheesecake Factory

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DoorDash

Ratings and reviews

Certificate of Excellence2015 - 2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
CUISINES
Italian, American, International
FEATURES
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Reviews (1,167)
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998 results
Traveller rating
417
353
155
38
35
Traveller type
Time of year
LanguageEnglish
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417
353
155
38
35
Show reviews that mention
All reviews cheesecake salad orange chicken bread burger shrimp fries sandwiches huge menu chain restaurant large portions city place in west palm beach long wait take home love this place an appetizer cf
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1 - 10 of 998 reviews
Reviewed 2 days ago via mobile

Great service always a wait as tends to be very busy very good variety with extensive menu and quality food

Date of visit: January 2019
Thank Hjbou
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded yesterday

Thank you so much for your review. We are very glad to hear you enjoy your experience with us! Thank you for your patience with the wait and we hope to see you back soon!

Reviewed 1 week ago via mobile

We like this place very central, good food to reasonable prices and friendly staffs. Next time we are in WPB we will come back

Date of visit: January 2019
Thank 987svenw
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you very much for this review. We're happy to hear you enjoyed this visit and we hope to see you back soon!

Reviewed 2 weeks ago

There’s always something to choose from for the meat eater to the vegetarian. Large menu selection and the food is always fresh. Good wine and beer choices as well. The staff friendly and able to make good suggestions. The only issue is that there’s usually...More

Date of visit: October 2018
Thank chickcharnie
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 2 weeks ago via mobile

Excellent food. Large portions. First class waiters very friendly. Only downside was I needed to use my torch on my phone to see the menu.

Date of visit: January 2019
Thank Shona40
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your review! We're glad to hear you enjoyed the food and service you received during this visit. We look forward to seeing you back soon!

Reviewed 2 weeks ago via mobile

Been to one cheesecake been to all. Consistently good food served properly and very pleasant surroundings . Food is always the same and good

Date of visit: January 2019
Thank Smb1600
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Smb1600, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 2 weeks ago via mobile

Food is excellent. Great atmosphere and drinks are on point also. The service is good. The appetizers are good also. The salmon is great along with jambalaya.

Date of visit: December 2018
Thank lewisladye
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Lewis, Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 2 weeks ago via mobile

Great service, food always great , deserts to die for . Fast service , lots of smiles from the employees

Date of visit: December 2018
Thank Kary S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for this kind review, Kary. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed 2 weeks ago

We stopped in for a bite after the Downton Abbey exhibit tour, and were taken care of superbly by a wonderful server who chatted about our trip, where we were from, and generally made us feel right at home - not always the case at...More

Date of visit: December 2018
Thank TXExcalibur
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thanks for your review! We're glad to hear our team member provided such great service during this visit. We hope to see you back soon!

Reviewed 3 weeks ago via mobile

Went for early dinner and the place was busy. The first server was in such a hurry. He must have had too many tables. He took our drinks and appetizer order and was gone in seconds. Ten minutes later a new server brought the drinks...More

Date of visit: December 2018
Thank atayqed
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

We're sorry to hear your visit was not off to the best start! We will be sure to follow up on this with our team and we're glad you enjoyed the rest of your experience! Thank you for your feedback and we look forward to...More

Reviewed 4 weeks ago via mobile

Great place to eat. Outdoor area is very clean and even has heaters for when it gets chilly out. Highly recommend.

Date of visit: December 2018
Thank ellbelllll
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hello and thank you so much for this review. We're glad to hear that you enjoyed your meal and we look forward to your next visit.

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