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The Palm Orlando

#172 of 2,932 Restaurants in Orlando
Certificate of Excellence
€€€€
Florida Center
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5800 Universal Blvd, Orlando, FL 32819-7834 (Formerly The Palm) (Major)
+1 407-503-7256
Website
Today
17:00 - 23:00
Open now
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Hours:
Sun 17:00 - 21:00
Mon - Thu 17:00 - 22:00
Fri - Sat 17:00 - 23:00
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606 Reviews from our TripAdvisor Community

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Showing 555: English reviews
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Delicious food, wine, and great service. Family of five. Most got the filet. The Brussels sprouts and green been sides were great. Pricey but well worth it.

Helpful?
1 Thank kim c
Christian G, General Manager at The Palm Orlando, responded to this review

Hello Kim, Thank you so much for your great review. We are a passionate crew here at the Orlando store and we always give our best to deliver a wonderful dining experience. I am so happy that everyone enjoyed everything and will share this along with the team. If you ever need anything please feel free to reach out. Christian... More 

Ormond Beach, Florida
Level Contributor
285 reviews
226 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
Reviewed 4 weeks ago via mobile

It all starts with the general manager Christian greeting you at the entrance. Every single one of his staff are friendly, approachable and they truly care about your experience. We enjoy sitting in the lounge with Jessie are wonderful bartender and server. Fantastic martinis & wine list. Tonight we enjoyed perfectly lightly fried oysters and a spot on presentation of... More 

Helpful?
Thank JPGTR
Christian G, General Manager at The Palm Orlando, responded to this review

Dr. Parks, Thank you so much for your review. It is always a fun time when we see you guys. Hopefully you can make it down again sometime soon. Thank you again for everything. Christian More 

Fort Pierce, Florida
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

We loved the place, the creamed spinach was so good. I had steak and lobster and it was superb. Great wine selection and the desert menu was more than we could eat but we did any way!!!!!!!!

Helpful?
Thank Mark L
Christian G, General Manager at The Palm Orlando, responded to this review

Hi Mark, Thank you so much for your review and we are happy to hear that your visit here in Orlando was so good. Our crew is very passionate and we strive to deliver a perfect experience every time. We will be looking forward to your next trip and please feel free to reach out if you ever need anything.... More 

Point Pleasant, New Jersey
Level Contributor
244 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 4 weeks ago

I ordered a 3 lb.lobster,some of the tail meat was missing.thats ridiculous.at $75.00,you better leave all the lobster in the tail.how could you possibly think no one would notice ,or say something.the steak was just good.

Helpful?
1 Thank Vincent D
Christian G, General Manager at The Palm Orlando, responded to this review

Hello Vincent, I am sorry that your recent visit here in Orlando was "just ok" and that the food was not up to our normal high standard. We are very passionate about delivering a great quality product and we apologize for coming up short during your visit. I would like to talk with you more about this experience, please feel... More 

Buffalo, New York
Level Contributor
272 reviews
164 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
Reviewed 4 weeks ago via mobile

Tom our server was excellent! He suggested an awesome wine to compliment our dinner choice of Filet Mignon. The Filets are 9 oz. and were done to perfection. The meat is so tender and flavorful! We started our meal with salad. I choose the small size Wedge! OMG the flavors were amazing. Crumbled blue cheese, walnuts, cherry tomatoes and onion... More 

Helpful?
Thank ppijacki
Christian G, General Manager at The Palm Orlando, responded to this review

Hello, Thank you for your review of our restaurant here in Orlando. We are so happy to hear that Tom delivered such a great dining experience and the everything was perfect from the cocktails to the steak. We look forward to your next visit and please feel free to reach out anytime if you need anything. Christian Gabriel General Manager... More 

Sellersville, Pennsylvania
Level Contributor
309 reviews
213 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
Reviewed 4 weeks ago via mobile

I'm not a world traveler, but I do enjoy eating in fine restaurants. I was really excited when I found there was a Palm restaurant in the Hard Rock Hotel at Universal Orlando where we were staying. There were 4 of us, my wife, me and 2 teenage boys. We arrived at 9pm, our reservation time(open table, made 2 months... More 

Helpful?
Thank heaterguy100
Christian G, General Manager at The Palm Orlando, responded to this review

Hello, I want to apologize for your recent visit to our restaurant here in Orlando. We take a lot of pride in making sure our guests feel at home whether it is 5pm or 10pm and I am sorry we didn't deliver on this last visit. I promise this is not our normal practice and we strive to give everyone... More 

Greenfield, Indiana
Level Contributor
35 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 23 March 2017

Upscale steakhouse similar to Ruths Chris with a better variety of menu items. I had the filet and it was cooked to perfection. The scalloped potatoes were a good addition. IFresh oysters are not listed on the menu but I asked for them and I'm glad i did. very goood. I finished with creme brulee which was very good and... More 

Helpful?
Thank Tim-Pam61
Christian G, General Manager at The Palm Orlando, responded to this review

Hello, Thank you so much for your review. We are happy to hear that you enjoyed everything and hope we get to see you back in the restaurant. Our team is very passionate here in Orlando and take a lot of pride in delivering a wonderful dining experience. If you ever need anything please feel free to reach out to... More 

Rehoboth MA
Level Contributor
60 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 11 March 2017

We decided to leave Portofino Bay Hotel one night and dine at The Palm at Hard Rock. Our waiter was so-so. We started with crab meat, stuffed oysters, which were a huge portion, though too sauced up. I got a New York strip, which had a good flavor, but was nothing special and overdone. A side of green beans was... More 

Helpful?
Thank mackerel
Christian G, General Manager at The Palm Orlando, responded to this review

Hello, Thank you for taking the time to review our restaurant. We have a lot of pride here in Orlando in delivering the "Palm" experience and it sounds as if we fell a little short. I am sorry to hear about the overdone steak and that your meal was just ok. I would like the opportunity to talk a little... More 

Narberth, Pennsylvania
Level Contributor
519 reviews
399 restaurant reviews
common_n_restaurant_reviews_1bd8 139 helpful votes
Reviewed 8 March 2017

This is an outstanding restaurant located in the Hard Rock Hotel. The atmosphere is lovely, and the service is attentive. Best of all, the cocktails, steaks, fish, and accompaniments were all commendable. A very nice experience.

Helpful?
Thank larryderm
Christian G, General Manager at The Palm Orlando, responded to this review

Hello Larry, Thank you so much for your review or our restaurant here in Orlando. We are a passionate crew who strive to deliver a next to perfect experience. I am happy to hear the experience was excellent and hope to see you back in the restaurant soon. If you ever need anything feel free to reach out. Christian Gabriel... More 

Bozeman, Montana
Level Contributor
38 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 March 2017 via mobile

A once in a lifetime meal! The attention to detail was something you rarely experience in any restaurant anymore. Julian took care of us as though we were family. Because we were all in from out of town, I didn't know when we would be able to celebrate my Mother in Law's Birthday, after entering The Palm, I knew it... More 

Helpful?
Thank Jillieb19
Christian G, General Manager at The Palm Orlando, responded to this review

Hello Jill, Thank you so much for this wonderful review. I am so excited that your Mother in Law's birthday was a huge success. We have a lot of passion here in Orlando in delivering a memorable evening for such special occasions. If you ever need anything in the future please feel free to reach out anytime. Look forward to... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$16 - US$80
Cuisine
American, Steakhouse, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Elegant
Good for
Business meetings, Bar Scene, Special Occasion Dining, Child-friendly, Groups, Romantic
Open Hours
Sunday
17:00 - 21:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 23:00
Saturday
17:00 - 23:00
Location and Contact Information
  • Address: 5800 Universal Blvd, Orlando, FL 32819-7834 (Formerly The Palm)
    (Major)
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Orlando>  > Florida Center
  • Neighbourhood: Florida Center
  • Phone Number: +1 407-503-7256
Description
Orlando Palm Restaurant is located in the cities hottest hotel, The Hard Rock Hotel at Universal Studios and has truly become the place to "see and be seen." for over 80 years, Palm Restaurant has been famous for USDA prime aged steaks, Jumbo Nova Scotia Lobster, Italian entrees, fresh premium seafood, generous portions, outstanding service, and an atmosphere like nowhere else. You Belong at Palm Restaurant...The Classic American Steak House. It's your favorite table, your favorite drink and the best of everything. Experience the ongoing celebration of timeless tradition, lively spirits and legendary taste. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Palm Orlando and other visitors
4 questions
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3 months ago
over a year ago
Ypsilanti, Michigan, United States
over a year ago

See all questions (4)

Questions? Get answers from The Palm Orlando staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?