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Westgate Smokehouse Grill

#248 of 2,953 Restaurants in Orlando}
€€ - €€€American, ,
10000 Turkey Lake Rd, Orlando, FL 32819-8007
+1 407-352-7933
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Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“brisket” (86 reviews)
“baked beans” (19 reviews)
“tater tots” (15 reviews)
Closed Now
All hours
CUISINES
American, Southwestern, Bar, Barbecue, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
10000 Turkey Lake Rd, Orlando, FL 32819-8007
All Details
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Reviews (1,016)
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1 - 10 of 902 reviews

Reviewed 23 July 2017

This food is really good but the tables are crowded and the service is terrible. They never get back to you. If you get a dinner it is enough for two and I would eat there again but really, not a nice pleasant not noisy...More

Thank Mactravels195
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 24 August 2017

Lyndi, thank you for taking the time to share your thoughts with us. We are so glad you enjoyed your food, but we regret to hear that you may have had some issues with our service. We hope to have the chance to better serve...More

Reviewed 6 June 2017

Westgate surprised me on many levels - Their smokehouse Grill was super tasty and the service was Awesome (the server from Brooklyn - she was superb) - Taste the burgers and the sausage patties they are to die for - Overall would definitely recommend!!More

Thank lchum2015
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 18 August 2017

We appreciate your review of our restaurant, Drafts Sports Bar & Grill. We strive to have the best for our customers to enjoy themselves. We are happy to hear that you enjoyed our menu and our staff provided excellent customer service. We hope to see...More

Reviewed 19 May 2017

The place is cute& seems like would have decent food, but honestly I like REAL food that is GOOD. It just wasn't worth my time. Not many in the restaurant & the service was terrible. It was slow, inaccurate & expensive for what it is....More

Thank Heather K
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 22 August 2017

Thank you for your feedback. We were disappointed to read that you were underwhelmed with your experience. We are always looking to improve and your input is of great help. Allie

Reviewed 14 March 2017 via mobile

The smokehouse grill is now closed as major renovations are underway. Westgate Lakes have opened a new restaurant at the north side of the resort entering from the north entrance off Turkey Lake Road? Westgate Smokehouse Restaurant closed last week when Drafts Sports Bar and...More

2  Thank D and S B
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 22 August 2017

Thank you for your review. It is true, our smokehouse grill is undergoing renovation at the moment. We are glad you were able to still dine with us at our Drafts Sports Bar and Grill and enjoy a good meal. We hope you dine with...More

Reviewed 13 March 2017

We stayed at Westagte Lakes and decided to have a quiet night in and eat at the hotel restaurant. We shared the meat platter and it was lovely, big portions and really nice food. The staff were really helpful and even put the basketball on...More

Thank Gemma M
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 29 August 2017

Gemma, thank you for choosing to be our guest. We are delighted to hear that you enjoyed your meal, and that our staff was so friendly and helpful. We are always looking to improve, and your feedback regarding our menu prices is of great help....More

Reviewed 2 March 2017 via mobile

We walked to the nearest place for breakfast so we wouldn't have to wait for the shuttle. It's an expensive breakfast but not very good. Coffee was mediocre at best, not included with the buffet. I hope it doesn't reflect the quality of the rest...More

Thank Sean O
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 29 August 2017

It is of deepest regret to learn that your recent visit with us was anything less than exceptional. We appreciate that you took the time to provide this feedback as the points you have described are being reviewed by our Management Team. We remain hopeful...More

Reviewed 28 February 2017

After a few days in the area and smelling the smoking grill - had to try it... well - disappointed from the beginning. Restaurant and parking lot were only slightly occupied, however there was an anticipated 25 minute wait for 2 people. Chose to sit...More

Thank David B
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 29 August 2017

David, thank you for sharing your experience at the Smokehouse Grill. We are happy to hear that you enjoyed your ribs and dessert, but we do regret to hear that you may have been inconvenienced due to your wait time and service at the bar....More

Reviewed 28 February 2017

We stopped by here in November of 2016 and it was just wonderful. We spend several weeks each year in this area and it was our first time here but not our last! very clean, wonderful breakfast buffet.

1  Thank maureen p
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 28 August 2017

Thank you for your review. It is wonderful to know that you spend time often at our resort and that we will get to see you again! Ariel

Reviewed 26 February 2017

We have eaten here several times. The food is excellent, the quantities exceptional (we always take home enough for one or more meals) and the service pleasant and efficient. Special kudos are deserved by Jewel, a particularly charming and delightful server who goes the second...More

Thank dbmitchell626
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 28 August 2017

Thank you so much for taking the time to share your thoughts with us. We are so glad you enjoyed your meal, and nothing pleases us more than to hear that Jewel provided you with excellent service. We hope you'll visit again next time you're...More

Reviewed 24 February 2017 via mobile

Arrived to a nice guy who offered the bar or a table with a 10 min wait. I took the bar and sat down at 6pm. Got my order in at 6:05 and food on the table at 6:15. Sausage, ribs (4), pulled pork ,...More

Thank Daryl H
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 4 weeks ago

Daryl, thank you for taking a moment to leave a review. We are so happy to hear that you enjoyed your meal. We do regret to learn that you may have been inconvenienced by our service. We are always looking to improve and your feedback...More

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Ask a question
Questions & Answers
Charlotte T
22 June 2017|
AnswerShow all 4 answers
Response from WestgateGuestRels | Property representative |
At this time we have Drafts open on property. If you would like updates on the opening of our Smokehouse grill, please follow us on social media.
0
Votes
MomRic
23 January 2016|
AnswerShow all 4 answers
Response from WestgateGuestRels | Property representative |
Thank you for reaching out to us. Our restaurant staff would be more than happy to comply and explore your options. Please be sure to express your food allergies with your server upon your arrival. We are looking forward... More
0
Votes
freedom63
8 August 2015|
Answer
Response from David C | Property representative |
No , we have some great steaks as well,!6oz Ribeye,12 oz NY Strip and a 10 oz top butt steak. Our menu has something for everyone. If you ask you server we can create just about anything you would like.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Southwestern, Bar, Barbecue, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Delivery, Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Reservations
Dining Style
Casual Dining
Good for
Bar Scene, Groups, Special Occasion Dining, Local cuisine, Business meetings, Child-friendly, Kids
Open Hours
Sunday
08:00 - 11:00
17:00 - 22:00
Monday
08:00 - 11:00
17:00 - 22:00
Tuesday
08:00 - 11:00
17:00 - 22:00
Wednesday
08:00 - 11:00
17:00 - 22:00
Thursday
08:00 - 11:00
17:00 - 22:00
Friday
08:00 - 11:00
17:00 - 22:00
Saturday
08:00 - 11:00
17:00 - 22:00
Location and Contact Information
  • Address: 10000 Turkey Lake Rd, Orlando, FL 32819-8007
    (Sandlake Road)
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Orlando
  • Phone Number: +1 407-352-7933
  • E-mail
Description
This place is temporarily closed due to renovation. Voted the Best in Orlando by readers of Orlando Magazine and AOL City Guide, the Smokehouse Grill is an award-winning, authentic Southern Barbecue restaurant that provides a unique rustic atmosphere for you to enjoy some of the tastiest ribs, 21-day aged steaks, fresh seafood and more! Having discovered the secrets to great tasting barbecue, the Smokehouse Grill uses only the finest ingredients and Southern Pride smokers to slow cook the brisket to perfection for more than 14 hours and the St. Louis Style ribs for 5 hours. Start your dinner off right with a Snake Bite Martini or our popular Pina Colada, handcrafted with coconut ice cream. The breakfast buffet at the Smokehouse Grill lives up to its award-winning standards as well, serving up a variety of omelets, specialty pancakes such as Red Velvet, eggs and more, and your meal is not complete without trying our famous brisket hash. Be sure to save room for one of our decadent desserts made in-house and served fresh every day.
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