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BurgerFi

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DoorDash

Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Your local BurgerFi isn’t some industrialized fast food giant. They were started in a gourmet kitchen, by gourmet Chefs. Not knowing fast food, the back of the house is built to be less burger joint, more five-star restaurant. When they needed a sauce, the Chefs didn’t call a food supplier. They started chopping. Mixing. Cooking. Making better choices. BurgerFi is better to people: serving only the finest natural, certified angus burgers, dogs, hand-cut fries, frozen custard, craft beer, wine and more. They’re better to the environment: each location is built to environmentally sustainable best practices and includes earth-friendly elements. And, they’re better to animals: sourcing from one
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, After-hours
CUISINES
American, Fast food
FEATURES
Takeout, Seating, Television, Wheelchair Accessible, Serves Alcohol, Free Wifi, Accepts Credit Cards
Reviews (275)
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132 results
Traveller rating
60
40
16
9
7
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Time of year
LanguageEnglish
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60
40
16
9
7
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All reviews onion rings burger patties fresh fries salt and vinegar fries burguer beef salad shake shack single patty thousand island dressing large fries a fast food joint counter service great tasting a quick bite to eat south beach
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1 - 10 of 132 reviews
Reviewed 2 weeks ago

We had lunch here because of the reviews on TA. One of the worst places I have been to for a simple lunch. Our burger wasn't prepared as we had to ordered. Food was cold. Had to ask 3 times for the milk shake my...More

Date of visit: February 2019
Thank Betty O
BURGERFI, Customer Car at BurgerFi, responded to this reviewResponded 2 weeks ago

We would like to follow up with you regarding this review. Please contact us at wecare@burgerfi.com. Please include your name, the location visited, date visited, preferred method of contact, and a copy of your review. We look forward to hearing from you soon. Thank you....More

Reviewed 10 February 2019 via mobile

Quick lunch. Had hotdog and fries, a regular order of which is enough for 2 or 3 to share. Meat is always high quality and fries crisp hot and freshly made. From past visits we liked burgers and selection of beers and shakes good as...More

Date of visit: February 2019
Thank terryl290
BURGERFI, Customer Care at BurgerFi, responded to this reviewResponded 12 February 2019

We are happy to hear that you appreciate our commitment to quality! :) We look forward to serving you again soon. Thank you!   Warm Regards, Tyann M. Customer Care

Reviewed 3 February 2019

I reviewed this place a couple of years ago and gave them only three stars because they got my order wrong and I couldn't taste the vinegar on my supposed salt and vinegar fries. I was here again last week and had a much better...More

Date of visit: January 2019
Thank JamieNYC
BURGERFI, Customer Care at BurgerFi, responded to this reviewResponded 7 February 2019

We are happy to hear you enjoyed exploring our tasty menu. :) We look forward to serving you again soon! Thank you!   Warm Regards, Tyann M. Customer Care

Reviewed 29 December 2018 via mobile

Well done to Alfredo and all the guys working working there. We arrived so early, around midday and the restaurant was pretty empty, but a good point for us cuz the order we made arrive so quickly. We order 3 burgers and one fries with...More

Date of visit: December 2018
1  Thank ClassyPirates
BURGERFI, Customer Care at BurgerFi, responded to this reviewResponded 2 January 2019

Thank you for sharing your experience and feedback with us. We hope to serve you again in the future. Warm Regards, Tyann M. Customer Care

Reviewed 2 December 2018

We went for lunch and it was great! They have amazing burgers and they also have an amazing option for vegetarian and vegan people. The fries are delicious! Definitely the best burger place around here (: Only the people taking our order were annoyed and...More

Date of visit: October 2018
1  Thank saphirasstory
BURGERFI, Customer Care at BurgerFi, responded to this reviewResponded 4 December 2018

Did you know our fries are fresh cut every day and never frozen? That's what makes them so great! :) We look forward to serving you again soon. Thank you! Warm Regards, Tyann M. Customer Care

Reviewed 28 November 2018 via mobile

Visited for lunch and had CEO burger with fries. The amount of fries was huge and they were really tasty. Burger itself was a bit soggy for some reason - it tasted good but was expecting more.

Date of visit: November 2018
1  Thank PetriKoo
BURGERFI, Customer Care at BurgerFi, responded to this reviewResponded 29 November 2018

We believe that "sharing is caring" especially when it comes to fresh, crispy, crunchy fries! :) We look forward to seeing you again soon. Thank you! Warm Regards, Tyann M. Customer Care

Reviewed 15 November 2018 via mobile

My husband ordered a burger and I got onion rings with fries. Both were very good, the portion was super big. Recommend :)

Date of visit: November 2018
1  Thank dalias448
BURGERFI, Customer Care at BurgerFi, responded to this reviewResponded 21 November 2018

Thank you for the kind words and recommendation! We hope to serve you and your husband again soon. :) Warm Regards, Tyann M. Customer Care

Reviewed 9 November 2018 via mobile

We had two Burger and a large portion french fries. The Burger were really good and the french fries absolutely fresh and a giant portion. We really enjoyed!

Date of visit: November 2018
1  Thank tracylein
BURGERFI, Customer Care at BurgerFi, responded to this reviewResponded 13 November 2018

We believe that "sharing is caring" especially when it comes to fresh, crispy, crunchy fries! :) We look forward to seeing you again soon. Thank you! Warm Regards, Tyann M. Customer Care

Reviewed 14 October 2018 via mobile

Food here was excellent, cooked fresh when ordered. We had a coupe of different burgers & fries between us & a monster size portion of onion rings. All tasted amazing, we would definitely return & definitely recommend. The staff here were also very friendly &...More

Date of visit: October 2018
1  Thank 7samw7
BURGERFI, Customer Care at BurgerFi, responded to this reviewResponded 17 October 2018

We are happy to hear you enjoyed your hot, juicy burger and crispy, crunchy fries! :) We hope to serve you again soon. Thank you!   Warm Regards, Tyann M. Customer Care

Reviewed 14 September 2018 via mobile

Very small portion, poor looking, not worth the money, doesnt look at ALL like the picture... get ready to be dissapointedMore

Date of visit: September 2018
Thank Zigi1979
BURGERFI, Customer Care at BurgerFi, responded to this reviewResponded 17 September 2018

We would like to follow up with you regarding this review. Please contact us at wecare@burgerfi.com. Please include your name, the location visited, date visited, preferred method of contact, and a copy of your review. We look forward to hearing from you soon. Thank you....More

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Questions & Answers
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194donaldm
2 April 2018|
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Response from 194donaldm | Reviewed this property |
No! The comment was just for show! No intention of responding.....shoddy food and even worse customer care!! #nevergoback
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