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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
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meals, features, about
Reviews (192)
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All reviews tortellini soups food home wait for a table north lakeland martha server
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Reviewed 15 December 2023

I am not a big fan of Olive Garden. There are many choices for Italian food that are better. However, at our recent visit, we received exceptional service from Carlie C. I had ordered spaghetti and meatballs. Service was prompt and attentive. Carlie noticed that...my entree was somewhat lacking in terms of the amount of sauce on my spaghetti. Without my asking, she brought me some additional sauce. Well done, Carlie.More

Date of visit: December 2023
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Reviewed 1 December 2023

This was at the Olive Garden on 98. We arrived for an early dinner, 4:35 pm. I checked the app as we pulled into the parking lot and the app said no wait time. We got to the host/ess desk and were told that it...was a 15 minute wait. We asked if we could sit in a booth up near the bar. We were told no, that the booths were for parties of 4 or more. We gave the young lady hostess our name and were told to have a seat, it'll be about a 15 minute wait. After 25 minutes my husband approached the hostess, she girl...young with a short bob hair cut, and made an inquiry, she said she'd check and told him to have a seat. Bottom line is that she "dismissed him". A few minutes later we asked for a manager and were told manager was busy, then this hostess left the hostess desk and moved to hold the door open for other folks. A few more minutes passed and I got up to ask the group of staff that was gathered at the desk how much more wait as we had now seen numerous groups and couples that came in later than us be seated. The person told us to sit tight it'd be soon. I said, the booths up near the bar are still empty, could we sit there? Answer was no. Finally a manager came by and we spoke to her at length. She looked at the screen and then came back to us and said I AM SO SORRY...please come with me. Then she said "I have no words". We too had no words. We were seated and then had our meal. The manager was spot on and was quite accommodating and capable. Turns out the original hostess never logged in our name which was 40+ minutes earlier. I do not know why we waited as long as we did . Shame on us. The meal was ok, our waitress was outstanding.More

Date of visit: December 2023
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Reviewed 17 July 2023

best soups in lakeland pasta fazu excellent, sausage/potato also great. split the fettuccini with sausage. enough for two.

Date of visit: June 2023
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Reviewed 21 February 2023

My husband and I were in the Lakeland area in need of dinner early evening on a Sunday (2/19/23). We expected to have to wait for a table, but we were seated right away. We looked over the menu and waited for our server who...never came. The table that was already seated in our section were being taken care of. The table (right next to us) that was seated 5 to 10 minutes after we were received service. We were completely ignored. We got up and left. We should have asked for a manager or at least told the hostess but we were too pissed off to be bothered.More

Date of visit: February 2023
Helpful?1  
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Reviewed 20 December 2022 via mobile

We just had a wonderful lunch at Olive Garden in North Lakeland. Martha, our server, did a fantastic job in taking care of us. She made our dining experience so special! We thoroughly enjoyed our Pasta Fagioli and Chicken Gnocchi Soups. We ordered Chicken Tortellini...Alfredo and Chicken Parmigiana. The tortellini dish was so rich and creamy. The taste was unbelievable! It was so good we took food home for dinner tonight. We definitely will be coming back soon!More

Date of visit: December 2022
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Reviewed 1 September 2022

Still good food and good staff. For years if you asked for Alfrado Sauce it was free. Now? Yup $5,.00 for some,. Sad

Date of visit: July 2022
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Reviewed 25 May 2022

Service was good and the food was just like at all Olive Gardens so no complaints from us. We recommend the place!

Date of visit: May 2022
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Reviewed 27 August 2021

Walked in Olive Garden - 3 female employees were standing at the hostess desk. Another female was at the take out counter. Total - 4 female employees. After several minutes, one asked how many - we replied 2. We were told "It will be a...few minutes" During this time, NO one entered or left the restaurant. When were finally seated, we were taken to the bar. I replied I did not want to sit in the bar and was told it would be at least a 15 minute wait. We left. 2nd time - BAD experience. We will not return.More

Date of visit: August 2021
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Reviewed 6 June 2021

We have been coming here for many years. On June 5, 2021, we called in our order. They forgot breadsticks and mints. Every order had pasta with it, they put a teaspoon of sauce on it! My mom ordered Shrimp with Alfredo sauce for 1899...and the same thing there was no sauce. We spent $80 to be totally dissatisfied. Something was really wrong no cook maybe we shouldn’t have to pay the price I think I’ll call the manager and get a total refundMore

Date of visit: June 2021
Helpful?1  
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Reviewed 29 May 2021

5/29/21 at 3:45 in the afternoon. We stopped for lunch/dinner. There were 6 employees standing at the hostess stand. We were taken to the bar to be seated and we told the employee we did not want to set in the bar. We were told...we HAD to be seated in the bar and then the girl asked if we would be ok with being seated in the bar. I replied "I don't guess we have a choice". There were several empty tables. Not 6 minutes after we were seated, a couple came in and were seated in another room (not the bar) Thank goodness we had a good waiter (Andre) Will think twicw about returning.More

Date of visit: May 2021
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Reviewed 26 April 2021 via mobile

My beautiful wife and I were celebrating our 37th wedding anniversary and her birthday,, of which she wanted Olive Garden. The closest location is the one listed on this map on US Hwy 98, just North of I-4 in Lakeland (our favorite!). Our Server -...Miss Annie, was most attentive, pleasant and very positive! I never had to wait for a Tea refill and if you've read any of my other reviews, this is a huge deal for me! Annie made sure our visit was the absolute BEST we could possibly have!!! She even personally wrote "Happy Anniversary" on the plate in the yummy Raspberry sauce from our pastry dessert, which she also comped for us! This was by far the most amazing experience we have had yet at any Olive Garden and they've all been great! The food quality was of course what one would expect from Olive Garden - Tasty and Delicious; but today, it just seemed to more delicious than ever before!!! The restaurant was very clean, with standard Covid precautions being utilized for everyone's safety (face masks and copious amounts of hand sanitizer everywhere!)!!! THANK YOU Olive Garden and Miss Left Handed Annie with spectacular Blue hair!!! Yes Ma'am, you deserved that gracious tip!!More

Date of visit: April 2021
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Reviewed 9 March 2021

My wife and I stopped in for lunch. We got a new server Ally, her first day. She did a fabulous job, was very attentive. The food keeps getting better, and they added a few more items on their menu. We will definitely be back...and ask for Ally as our serverMore

Date of visit: March 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 February 2020 via mobile

It never fails. Everytime we visit this restaurant we are always very happy with both the service and the quality of the food. We got there after 7 pm on a Sunday evening and thought we were going to have to wait, or worst get...food that had been sitting around. To our great surprise we were brought into the restaurant almost upon arrival. Our food took almost no time to get to our table and our waitress was oh so awesome with my children and grandma. Thank you for such great food and service.More

Date of visit: February 2020
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Reviewed 12 February 2020

Olive Garden was quite busy on a Saturday evening. So I decided to go to sit in the bar area. I must say even though there was only two of them, they worked very well. My meal was amazing!!

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 November 2019 via mobile

I wish the food was as superior as the customer service. Eggplant parm is always soggy and soaked with oil. The portions are mediocre at best. The prices went up while the portions and quality have diminished. I stopped eating there long ago but tried...it again recently and was very disappointed. The soup salad and bread sticks are always amazing. Your staff however is absolutely amazing. Friendly and professional.More

Date of visit: October 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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lnelson0108
27 February 2018|
AnswerShow all 2 answers
Response from Tom Z | Reviewed this property |
This was a nice size Olive Garden. I am sure they could accommodate a party of 15 people. Just give them a call. The Olive Garden is a very friendly and accommodating restaurant, I don't think you will have a problem.
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OLIVE GARDEN ITALIAN RESTAURANT, Lakeland - 3911 US Hwy 98 N - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Olive Garden Italian Restaurant

Yes, Olive Garden Italian Restaurant offers takeaway services.

Olive Garden Italian Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5