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Chili's Grill & Bar

€€ - €€€Mexican, American,
369 N Frontage Rd, New London, CT 06320-2623
+1 860-444-0335
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Overview
  • Excellent20%
  • Very good20%
  • Average17%
  • Poor20%
  • Terrible23%
6 Apr 2018
“a chain”
19 Apr 2018
“Terrible processed food and terrible service”
Open Now
11:00 - 23:00 Hours
CUISINES
Mexican, American, Bar, Southwestern, Pub
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
369 N Frontage Rd, New London, CT 06320-2623
All Details
Write a ReviewReviews (40)
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1 - 10 of 39 reviews

Reviewed 19 April 2018 via mobile

I went for lunch. I was told by the hostess I should go eat at the bar because they were short on waitresses. I said I would wait for a table. I waited and the waitress I got didn’t seem very focused on customers. I...More

Thank Deborah C
Dylan T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 21 April 2018

We're sorry to learn about your experience at this location, Deborah. We understand your frustration, being served unsatisfactory food is not okay. We’d like to speak with you directly about your visit. We would also love to get in touch with you to earn your...More

Reviewed 6 April 2018

it's an ok place....typical chain restaurant....nothing comes to mind as exceptional, except for some other customers wearing WAY TOO MUCH COLOGNE-almost had an asthma attack! Young people on a double date I think. The service was good.....definitely for the younger crowd.

Thank Laura A
Reviewed 28 November 2017 via mobile

Ordered Buffalo wings to go. Not one drumstick. Just fatty skin side no meat. I called and asked and apparently it's a hit or miss? Like seriously? Not even any consolation. Bad management. At least the Chilis in Providence rocks!

Thank Chrisonthia
Reviewed 12 November 2017 via mobile

I must start by saying after traveling to orlando from the uk for the past 17 years how disapointed i am that i have never been in chilis before. The food was amazing portion sizes are good service is very good too. Im just so...More

Thank wellies
Reviewed 25 September 2017 via mobile

We visited here simply because it was the closest restaurant to our Hotel and we could walk. We haven't used this chain before, but will certainly look in again in future. We got the 'Happy Hour' drinks prices and shared the very generous portions of...More

Thank jandlUk
Reviewed 7 August 2017

My brother and I along with our wives get together monthly and eat out at restaurants in proximity to Mystic, CT. Brother's turn to pick, he chose Chili's Grill and Bar conveniently located just off I-95 after crossing the Thames River into New London, CT....More

Thank carriagehouse37
Reviewed 12 June 2017

Ordered Fajitas to go after a long drive to get to New London. The staff was nice, but the food was a disappointment. I have order Fajitas at Chili's before and enjoyed the meal. This time not so much. I may try it again at...More

Thank lareefun
Reviewed 7 June 2017

after we ordered our food, it took a long time to arrive. the service wasn't very good. I wouldn't recommend this place.

Thank Kris W
Reviewed 16 March 2017

I have eaten at Chili's in several different location but while on business in New London, CT i opted to try a chicken finger dinner with fries and a side of onion rings. The place is situated of I95 and was clean inside. I ordered...More

Thank markrd1972
Reviewed 9 March 2017

My wife and I decided to stop at Chili's for a bite before doing our grocery shopping, the first thing we noted was the loud blaring music outside the front door, the foyer and in the bathrooms. We ordered an appetizer of chips with guacamole...More

2  Thank orion1248
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Cuisine
Mexican, American, Bar, Southwestern, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Groups, Child-friendly, Bar Scene
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 369 N Frontage Rd, New London, CT 06320-2623
  • Location: United States  >  Connecticut (CT)  >  New London
  • Phone Number: +1 860-444-0335
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