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322 Nevada Ave, Trinidad, CO 81082-2556
+1 719-846-3322
Website
Today
05:00 - 23:59
Open now
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Hours:
Sun - Sat 05:00 - 23:59
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40 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Trinidad, Colorado, United States
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 27 January 2017

Every single time i have been there the orders have been wrong or i have to pull off to the side and wait and wait

Helpful?
Thank Michelle G
FranchiseOwner, Owner at McDonald's, responded to this review

Thank you for your comment. As no details to the date, time or order number were provided it difficult to review the issue comprehensively. We also have a real time text alert system to notify management of issues at the restaurant. Each order is unique and MADE FOR YOU. Larger orders are parked to allow other orders to be processed,... More 

Level Contributor
4 reviews
3 restaurant reviews
Reviewed 1 January 2017 via mobile

Stood at the counter to order for almost 5 minutes while a large staff ignored me and those in line behind me. The staff looked bored and uninterested in being at work. I travel through here a lot and, while it's convenient, I will not be back.

Helpful?
Thank CKWinter
FranchiseOwner, Owner at McDonald's, responded to this review

Sorry for your inconvenience. Each store is monitored and has a Customer SCREAM text alert system that allows customers to report issues to the franchise owners directly, and in real time. Feel free to call our office with more specifics, as we record all audio and video of the service areas for customer satisfaction and training. 866-445-5569. More 

Colorado Springs, Colorado
Level Contributor
278 reviews
193 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
Reviewed 26 October 2016

Ordered a Caramel Sundae and it came out just as expected. The bathrooms were clean as was the restaurant. Hard to find location off the interstate though even when you can see their sign.

Helpful?
Thank Linda E
Flagstaff, Arizona
Level Contributor
96 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 17 October 2016 via mobile

Came here for breakfast and all they had for coffee was decaf, decaf really who drinks that. I like McDonald's coffee and that was one of the main reasons I went there and they were out. Someone should get fired. Decaf.....

Helpful?
Thank Drew M
FranchiseOwner, Owner at McDonald's, responded to this review

Thank you for your comment, in checking with the store they have full service of products. The current pot was empty, and they were making fresh. It takes 3.5 minutes for our system to brew fresh, we apologize that didnt meet your need. As an alternative, the McCafe espresso based drinks were at your disposal. More 

dallas
Level Contributor
83 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 7 September 2016 via mobile

Wife and I stopped to get breakfast. We ordered 3 sandwiches, 2 coffees and 2 cups of water. To our surprise we were told we could not get water through the drive through but we could buy a bottle of water for $1. We could however go inside and get a cup of water. We left and decided to go... More 

Helpful?
Thank bugmanDallas
World_Travelor81082, Owner at McDonald's, responded to this review

We are grateful for your taking the time to write a detailed review about your experience while busting our restaurant. We really thank you for your kind comment about our staff as we consider them one of our biggest assets. Comments like yours enable our continued pursuit of improvement for perfection on our daily performance. All our staff has a... More 

Level Contributor
3 reviews
Reviewed 6 August 2016 via mobile

We stopped on our way through to get some breakfast and were terribly disappointed! The women's bathroom only had one working stall because the first one was very unsanitary the second one was out of service and the third one leaked! It was disgusting! Then when we went to order they would not give me an ice water! I asked... More 

Helpful?
Thank KNSlagell
World_Travelor81082, Owner at McDonald's, responded to this review

We are grateful for your taking the time to write a detailed review about your experience while busting our restaurant. We really thank you for your kind comment about our staff as we consider them one of our biggest assets. Comments like yours enable our continued pursuit of improvement for perfection on our daily performance. All our staff has a... More 

A TripAdvisor Member
Reviewed 28 July 2016 via mobile

Our food was ok and it came up fast even with how busy they were. It was sorta fun because it hadn't been remodeled in a long time and reminded me of my childhood.

Helpful?
Thank A TripAdvisor Member
Trinidad, Colorado
Level Contributor
5 reviews
3 restaurant reviews
Reviewed 24 July 2016 via mobile

Worst service ever!! We are locals, therefore we are regular customers , but it seems like all we get is leftovers. They always serve our frappes 3/4 full and if we complain they tell us "that's how it's supposed to be" I even questioned the manager and she told us the same thing. When we go to other McDonalds in... More 

Helpful?
Thank Iturralde S
World_Travelor81082, Owner at McDonald's, responded to this review

Thank you for your comment. A review of the machines shows properly calibration to the fill line for the frappe, smoothie and espresso based drinks. We apologize this is an inconvenience to you. We are reviewing if we need to calibrate with Pueblo for consistency of fill, and with their added increase in price. Thanks for bringing this to our... More 

Dallas, Texas
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 23 July 2016

We stopped here for a quick bite and to stretch our legs coming back from Aspen. It was horrible service

Helpful?
Thank Sam P
Level Contributor
4 reviews
Reviewed 16 July 2016 via mobile

No tissue in the bathrooms, went to order food and was ignored for a good 10 mins I do t think they even noticed when we left will never come back again

Helpful?
Thank kymie m
World_Travelor81082, Owner at McDonald's, responded to this review

Thank you for your response. I apologize for your experience. I'm sorry you didn't take advantage of our advertised TEXT scream system to get immediate results with customer concerns. Please contact my office at (866) 445-5569 to give the exact date and time, as we record the restaurants customer experience and order data with audio and video for customer service... More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
American, Fast food
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Open Hours
Sunday
05:00 - 23:59
Monday
05:00 - 23:59
Tuesday
05:00 - 23:59
Wednesday
05:00 - 23:59
Thursday
05:00 - 23:59
Friday
05:00 - 23:59
Saturday
05:00 - 23:59
Location and Contact Information
  • Address: 322 Nevada Ave, Trinidad, CO 81082-2556
  • Location: United States  >  Colorado (CO)  >  Trinidad
  • Phone Number: +1 719-846-3322

Questions & Answers

Questions? Get answers from McDonald's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?