I will not be back. Food adequate, but the entire place was disgusting. I worried how safe my food was to eat. We had to ask someone to clean off a table so we could sit down to eat. The food prep area was just...gross. All the booths on one side were roped off, and the booths on the other side were not spaced appropriately. Really odd. If the health department came in, I'd bet they would shut it down.More
Joyce, we appreciate you taking the time to contact us. Restaurant cleanliness is of primary importance to our team. Please send us your contact information securely via our Freddy's USA website so we can put you in touch with the local Franchise Group. They will...More
Nope! Very dirty restaurant. I’m a huge Freddy’s fan overall and have eaten at restaurants in Texas, Oklahoma and now Colorado. The tables here are dirty and sticky, the floor is sticky, they have a table blocking off the condiments/napkins due to COVID and the...employee placed our cups and condiments on that dirty, sticky table. It’s gross and I would not recommend it. Disappointed and wish I hadn’t wasted 18$More
Rhonda, we appreciate you taking the time to contact us. Restaurant cleanliness is of primary importance to our team. Please send us your contact information securely via our website at https://ffcsb.us/nr so we can put you in touch with the local Franchise Group. They will...More
my niece ordered on line for delivery, the meat was flat as they are know. for, but it looked like a piece of brown swiss cheese, had holes throughout. my neice said wheres the Meat? i called and they said so what we are known...for flat burgers.More
We strive to provide an excellent dining and service experience to all of our guests. Please send us your contact information securely via our FreddysUSA website, so we can put you in touch with the local Franchise Group to discuss ways we can work towards...More
Went to Freddy's this week around 2 p.m. There was only one other customer in the restaurant. My burger arrived amazingly fast. It looked like somebody had slapped it together in a hurry. After thorough research I found about 1/2 slice of over cooked bacon....The patties were very thin and had lacy edges, but there was no crispiness to the burger. The meat tasted like it had been rewarmed. I did not have time to have it redone, so I just left. Will not be back.More
We strive to provide an excellent dining and service experience to all of our guests. Please send us your contact information securely via our FreddysUSA website, so we can put you in touch with the local Franchise Group to discuss ways we can work towards...More
The service was friendly and my order was correct but the floor in the dining room was slippery but other than that I had a good experience.
Hear a lot about Freddy's when they first came to Monument. Have tried a few times (about 6). Nothing special. Just your average fast food hamburger joint. I try my best not to eat here as I'm not a fast food fan. So, maybe every-other-year,...at best.More
We strive to provide an excellent dining and service experience to all of our guests. Please send us your contact information securely via our FreddysUSA website, so we can put you in touch with the local Franchise Group to discuss ways we can work towards...More
For a pretty quick burger at a great price this is the spot in Monument! The meat is VERY tasty and the staff are delightful and friendly!!!
Thanks for visiting Freddy's, and for leaving an awesome rating!
Was impressed that the grill staff had latex gloves on during food prep. Employee hair was under a cap or braided. Appears they care about safe food practices. Everyone was kept busy with stocking, keeping things straight or picking up after customers. My single burger...& fries were hot. The burger is very skinny. Easier to chew. Need to eat the fries first. They cool off quickly. My combo was a little over $8.00. Nice to see the staff keeping busy & on top of operations.More
We're delighted you enjoyed your dining experience here at Freddy's! It's great to hear we were able to provide you with the quality customer service and wonderful food we pride ourselves in! Have an awesome day!
I had never been to Freddy's but had seen the restaurants during my travels. I ordered the smallest burger and was surprised by the huge size of it. I also had the onion rings. The onion rings were REAL, not the chopped onions shaped like...an onion ring. The service was prompt and food was served hot.I plan on returning to Freddy's whenever possible!More
We're thrilled to hear you enjoyed your first visit to Freddy's! We look forward to serving you again soon!
I came in, quickly was able to order, and loved that they got my order correct, which includes a Gluten-Free bun.
