We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Counter Santana Row

Certificate of Excellence
€€ - €€€
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
3055 Olin Avenue, Suite 1035, San Jose, CA 95128
+1 408-423-9200
11:00 - 22:00
Closed now
See all hours
Sun 11:30 - 21:00
Sun - Sat 11:00 - 22:00
Fri - Sat 11:00 - 00:00
More Info
Add Photo Write a Review

140 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 127: English reviews
Clarksville, Tennessee
Level Contributor
334 reviews
246 restaurant reviews
common_n_restaurant_reviews_1bd8 411 helpful votes
Reviewed 3 weeks ago

After looking online for San Jose's best burger, The Counter popped up multiple times as a contender, so we gave it a shot. We ate here on a Thursday evening with a group of six. While the restaurant was not overly crowded, it still took them close to 25 minutes to seat us. Luckily the bar was relatively empty so... More 

Thank GDGandTBiggs
San Francisco, CA
Level Contributor
29 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 19 March 2017

We were hungry on a Saturday at 4pm. Needed a Happy Hour. LB Steak - no happy hour on Saturday. Irish Bar who usually has a happy hour cancelled it due to good weather. Yard House - no happy hour on the weekends. The Counter - NEVER a happy hour. Because The Counter wants to Fleece YOU. How much money... More 

Thank californiafoodie77
Anderson, South Carolina
Level Contributor
104 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 18 January 2017

We recently went with friends to this burger place for lunch. It was so much fun to build our own burger. That being said, after you put everything on it it was very difficult to eat. They offer a "bun-less" option with the burger and toppings on top of a bowl of veggies. Next time that is what I will... More 

Thank East_Coast_Foodie
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 17 January 2017

After shopping and hanging out in Santa Row be sure to stop by The Counter for a great place to get a burger! They have the widest variety of really unusual burgers. The service is fast and the food is really good.

Thank Christine S
Level Contributor
25 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 4 January 2017 via mobile

I ordered the veggie burger on Hawaiian bun with cheddar, mushrooms, pineapple and greens !!! Heavenly !! The sweet potato fries are great too. My parents had meat burgers and loved theirs as well. We had delivery through DoorDash so can't comment on staff or restaurant experience.

Thank hippimama715
San Jose, California
Level Contributor
33 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 4 January 2017

We've been to the counter on Santana Row and even the one in Fremont. The burgers are just amazing. We end up ordering the ready-to-order burgers, instead of the make-your-own ones, and they are just the best burgers we've had in the south bay.

Thank sxb075
Level Contributor
36 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 3 January 2017 via mobile

Excellent meal, one can create your own burger/sandwich / salad. It was excellent delicious ! Do recommend the 50/50 fries.

Thank Arg-Yoyo
San Jose, California
Level Contributor
38 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 29 December 2016

Food is always good but I feel the burger sizes are smaller then previous visits. Meat is of excellent quality and always is prepared nicely.

Thank Joni C
San Diego, California
Level Contributor
141 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 26 November 2016 via mobile

Quickly seated outside (our request for heater was granted), and server was fast but friendly. Loved all the menu choices, including the gluten free one. Kids loved the build your own menu where you mark your own choices (get your own paper, clipboard and pencil). The regular fries were better than the Parmesan ones, and the salads that come with... More 

Thank yolofam4
Santa Clara
Level Contributor
8 reviews
8 restaurant reviews
Reviewed 22 November 2016

Great place to go to when you have a craving for a burger and fries. Lots of meat and ingredients choices to help you construct your ideal burger. Their organic bison is very flavorful and my favorite. My go-to place for comfort food.

Thank Mike G

Travellers who viewed The Counter Santana Row also viewed


Been to The Counter Santana Row? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
American, Bar, Pub, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Kids, Child-friendly
Open Hours
11:00 - 22:00
11:30 - 21:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 00:00
11:00 - 22:00
11:00 - 00:00
Location and Contact Information
  • Address: 3055 Olin Avenue, Suite 1035, San Jose, CA 95128
  • Location: United States  >  California (CA)  >  San Jose
  • Phone Number: +1 408-423-9200
A Burger for Every Lifestyle. Choose from our fresh and All-Natural ingredients to custom build the burger or salad of your dreams!

Questions & Answers

Questions? Get answers from The Counter Santana Row staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?