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The Cheesecake Factory

375 University Ave, Palo Alto, CA 94301-1717
+1 650-473-9622
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  • Excellent31%
  • Very good35%
  • Average15%
  • Poor8%
  • Terrible8%
Travellers talk about
“cheesecake” (57 reviews)
“shrimp” (10 reviews)
Closed Now
All hours
American, Gluten Free Options, Vegetarian Friendly, Vegan Options
€€ - €€€
375 University Ave, Palo Alto, CA 94301-1717
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Reviews (235)
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1 - 10 of 235 reviews

Reviewed 13 April 2017

To be honest I ate here because I knew what they have. Had wings and fries. Not bad. Just like all other Cheesecake Factory restaruants that I have been in across the country.

Thank YearRounder04609
Reviewed 11 April 2017

We arrived around 10pm for dessert. We asked for a quiet place so we could visit. The music was excessively loud in the "back room," and a party near us was competing with the music to see who could be louder. We eventually asked if...More

Thank Ed R
Reviewed 7 April 2017

Food was good, however our server was quite possibly the worst server I've ever had. We came in at 6:30 and ordered appetizers and dinner for kids (with 1 toddler and 2 kids), and then ordered 5 adult entrees. Needed two booster seats, which were...More

Thank Bhavna M
Reviewed 2 April 2017 via mobile

In most other visits the Cheesecake Factory is something consistently good. I'm not going to repeat what the place is I'm sure there are plenty of reviews for that. In Palo Alto it is just as good, if not better as in found service to...More

Thank CarlFrog
Reviewed 2 April 2017 via mobile

I wanted chicken lettuce wraps (Mexican) with no cilantro and no crema, and a side of skinnylicious Caesar dressing. My meal came with crema, and no dressing. The manager finally brought me some, but it wasn't the skinny variety. Finally they brought it, but meanwhile...More

Thank edodd419
Reviewed 20 March 2017

YUMMMMM We loved our visit to the Cheesecake Factory! Food was healthy and delicious. Service was exceptional and the ambience and quality of the restaurant itself was a 10/10

Thank iSparkle81
Reviewed 12 March 2017

This is the only Cheesecake Factory I've ever been, so can't compare with other places. We had dessert here twice and the cheesecake was good, although for some resaon they were putting a very sweet cream on it (decoration?). The decor is nice, service is...More

Thank Aram K
Reviewed 11 March 2017

So I didn't actually sit down and eat but I did purchase the cheesecake from the to-go counter. It took some time for them to get around to my order even though it wasn't busy, and when I got back, I noticed they hadn't even...More

Thank Immortalist
Reviewed 8 February 2017

This used to be one of my favorite CFs (Marina del Rey still is the best), but they really start to loose it. The food tastes really dull and there is nothing special to it anymore. They somehow seat you in the worst table possible...More

Thank Tunc A
Reviewed 4 February 2017

Dine-in seems to be few problems, but order take-out and what you order and what you receive will most likely not be the same. Ordered for 14 business luncheon entrees and 6 cheesecakes. Received 12 entrees and ZERO cheesecakes. First response to error by restaurant...More

Thank Snoopydad1
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Kids, Special Occasion Dining, Groups, Child-friendly
Open Hours
10:00 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 00:00
11:30 - 00:00
Location and Contact Information
  • Address: 375 University Ave, Palo Alto, CA 94301-1717
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: +1 650-473-9622
  • E-mail