Disappointing meal in The Central this evening.
This was our 3rd visit and it didn't compare to previous visits sadly. Kids had pizza and carbonara. They were ok, apart from carbonara reheated in microwave with a lob of butter. But you get that a lot...elsewhere. First warning I guess was when a 0.0 Guinness was served flat and 3 or 4 degs warmer than it should be. Our food landed out 10mins after ordering. Great for some, but not if you are looking for a little quality for your money. I ordered chicken supreme and there was more plate than food served. With a few greens in a cup (which were cooked well). Chicken was plastered in sauce, which may cover up the dry bland reheat, on two spoons of mash. I was hungry so carried on. My wife had fish and chips. Chips were cooked about two hrs previous. They changed the chips but fish was no better. In fact there are take aways not far from their door, which serve twice the quality fish n chips. And I'm not lying. I genuinely can't remember the last time I left a restaurant feeling so hard done by. Spoke to a manager about issues, she took some notes, but we left feeling she didn't seem to believe me or simply didn't care. Never before have we gone from a restaurant meal to McDonald's.
I get it that there are big numbers on a Sunday and I get it that sometimes things go wrong and you can't please everyone all the time, but having spent money, to then needing to spend more. There is something very wrong with that!!
I will mention I dropped something on my way out and a young member of staff did pick it up and got it to me before we'd left. So thank you for that!
We try to eat out most weekends, but I don't go giving out just for the sake of it. There are hundreds of restaurants doing a good job in difficult times and we tend to return to them. But now and again you come across one that could do better.
I'm sure it's true our experience today was not the same for all, but if you don't say something, things tend to repeat, I find and that will affect us all.More