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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
€14 - €19
CUISINES
American, Bar, Fast food, Barbecue, Pub, Healthy
Meals
After-hours, Drinks
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features, about
Reviews (47)
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LanguageEnglish
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Reviewed 29 July 2021

Went to the restaurant on a Monday evening with one friend. The location was beautiful and it was the only place in town where the sun was still shining at this point of the year. However, despite the fact that the restaurant was not full,...it took nearly 2 hours to get the two salads that we ordered. I’ve never spent 17 euros so badly. The salads were straight from tincans and the salads I make at home are a million times better. And by the way, it doesn’t make a salad ”Mexican” just by putting some kidney beans and corn from tin cans to it. I’d never to there to eat again but I would consider going for drinks because of the perfect location.More

Date of visit: July 2021
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Reviewed 24 July 2021

Not very happy with the service. Prices are overly expensive compared to the food quality. We ordered five different portions. Slow service. Waitress did not even know the the whole content of the menu. I ordered a vegan salad from the menu and I was...told they did not have anything vegan. Had to show the menu then only she realised that they had the dish without any dressing. So I asked for some olive oil with some salt and pepper. I was told that they do not have any olive oli in the restaurant. I've never been to any place with such bad service. Very disappointed.More

Date of visit: July 2021
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Reviewed 17 July 2021 via mobile

We ordered food and were told there is 30min waiting but we ended up waiting almost an hour and the meals were mostly ok/good but not worth 20€.

Date of visit: June 2021
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Reviewed 16 July 2021 via mobile

No line at the front entrance. But the wiring happens after you order. The food is not bad although the portions are smallish e.g. the French fries were counted. The food was waiting by the kitchen ready to serve but not being brought to the...table. We waited about 1 hr. for burgers and tacos.More

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 June 2021 via mobile

Early visit to Hanko. This time our 8 person group choice was HSF bar & kitchen. Total disappointment in every ways. Every meal was bad, every meal was expensive. Serving took 43 min. Orders from the desk, no table service. I don't mind, if dishes...are expensive but then quality needs to meet .. this was not it. Overall presentation was more than poor. I will visit in this kitchen 2 times, first and last.More

Date of visit: June 2021
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Reviewed 17 July 2020 via mobile

View was great. Tide place. Service ok. Fiod portions were very small. More like a snack, not lunch or dinner. Neibor table order drinks from table but we could not. Have to go get ourselves from the bar. Disappointed

Date of visit: July 2020
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Reviewed 8 July 2020 via mobile

We visited Hanko on a day trip, we wanted to go restaurant with a view of the harbor and Restaurant HSF fitted the bill. The food was brilliant. I had the RYDBERG Steak, which was beef tenderloin on a bed fried potatoes with pickled beetroot...and sliced pickles. To top it of was an egg yolk, which I broke over the steak. My wife had creamy Salmon Soup, which came in enameled pot with enough soup feed 3 persons. It was best salmon soup I have tasted.More

Date of visit: July 2020
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Reviewed 27 June 2020 via mobile

I drive to hanko in 1 hour 30 minutes from helsinki,and we waited for food 1 hour 45 minutes just for 2 salads.

Date of visit: June 2020
Helpful?1  
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Reviewed 27 July 2019 via mobile

We waited half an hour for the waiter to arrive and take the order. We even had to fetch water from the bar by our selves because we didnt get any service to the table. After ordering the food we waited one hour for the...food and then the waitress told told that there were still couple of orders before us. We left the restaurant after 1,5 hours of waiting without getting any food on the table. Out starter was tomato and mozzarella so I dont know how long it takes for a chef to slice those ingredients on a plate. The restaurant was not particularly full. They have serious problems with their processes. Never again.More

Date of visit: July 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2018

First of all, the filet beef I ordered, was absolutely fine. But if you need to wait for it almost 2 hours - this is not acceptable. It was not the most crowded day, inside actually only few tables, outside some more. However the restaurant...had only one chef for the whole restaurant and this was the main issue. He simply could not handle the ordering process in due time. It was not his fault. My friend told, his steak was not hot when received but under the circumstances, there was nothing to do. To wait for the first course, it took 50 minutes - even only then the waiters noticed that they had not taken any bread for us before the meal. No excuses. It is a pity, as the food quality was ok, and the restaurant itself is great, but if the process is not working, in the end you will have a lot of bawdily. As in this case.More

Date of visit: July 2018
Helpful?1  
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Reviewed 29 July 2017

Today I visited this place with my adult daughter the first and probably the last time. When entering into the terasse we felt that the young dark haired waitress took extra long time until she cared to serve us. Finally when she did, we had...already picked up the meals from the menu we wanted and inquired if they could be prepare quite soon according to our limited schedule. We got a little bit cheeky reply and then she offered us a table in the shadow eventhough in a sunny day that is something you don't look for. I pointed out a nearby and available sunny table instead where we seated. The meals came in a decent time but mine was summer salad with salmon and not with chicken as ordered. My daughter's smoked salmon (27 €) contained only a few veggies. We asked for more and in the end she had the guts to charge + 4€, which I did not pay. What a young waitress who thinks world of herself... I wish the owner would be informed. I cannot recommend this place to anyone.More

Date of visit: July 2017
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Reviewed 15 August 2016 via mobile

A very good experience! Excellent steak, wine, atmosphere, staff and a jazz band. I can highly recommend! One of the best beef fillets I have ever eaten and a very good amarone red wine. Staff was helpful and nice. HankoSoulJazz-weekend, so there was also a...good jazz band.More

Date of visit: August 2016
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Reviewed 7 August 2016

Excelent, good and tasty steaks and polite attendants. They speak English . Amazing and different decorations with lovely VIEW from deste Marine

Date of visit: August 2016
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Reviewed 19 July 2016 via mobile

We had dinner there tonite and ordered 3 hamburgers and a steak. The hamburger arrived cold and raw ordered medium the second one was even colder than the first one. They did offer compensation for the Col hamburgers, but a supposedly nice dinner was spoiled....When you charge 22 euros for a hamburger it should be done to perfection. There are cheaper and better hamburgers available in Hanko. We have now visited this restaurant twice first and the last time. The restaurant manager was the only one that understood the problem but the evening was spoiled you can see how well the hamburger was prepared..nit even the cheese meltedMore

Date of visit: July 2016
Helpful?2  
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Reviewed 9 July 2016 via mobile

I have nothing bad to report of this place - the hamburger was superb; service too, wine recommendation too. It was a surprise that Stefan's is serving the food since last time we were here

Date of visit: July 2016
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HSF - BAR & KITCHEN, Hanko - Menu, Prices & Restaurant Reviews - Tripadvisor