DON'T WASTE YOUR $$ LIKE I DID. After texting and speaking to someone to confirm of our 8:30 reservation on Friday, we were told it was going to be a few minutes and asked us to wait outside. It was a chilly night, but thought...OK, surely there are heaters outside. NOPE. After 10 minutes, I decided to look inside for a waiting area, AND THERE WAS, AND IT WAS EMPTY. The hostess failed to let us know. So we moved inside and waited....It's now 8:47 and still no table. We were finally seated 20 minutes after our reservation to an incomplete table with missing plates, napkins at missing table decor the other tables had. So yes, you could tell it was rushed. Still up to this point, no one has apologized or even acknowledged that we had to wait a while, OUTSIDE! So we are expecting the mishap to be forgotten with great service and food. It's now a little after 9:00 pm and we haven't been approached by anyone. We see a waitress with 3 other 2 tops. Not extreme for a well trained waitress. I had to stop her and ask if we had a different waiter, because I really thought we weren't her table. She replied "Yes, I'll be with you in a moment". After she makes multiple trips to the kitchen, she finally stops at our table and asks if we would like water. Crazy notion, but this it normally taken care as soon as someone sits down. It's the easiest thing to do, say Hello, pour the water let your CUSTOMERS know you will be with them shortly. Afterwhile, she returns to take our drink order. At this point we realize the service is awful and in my right mind knew we should have just left and gone elsewhere. Especially since we overhear another table complaining about salty food and a long wait for food. After ordering, our food arrived at 10:35 pm. 2 kids pasta, 1 Garganelli Bolognese, 1 Siciliana, 1 Angelica. served 2 hrs after reservation. WE DID GET FREE dessert and a $222 check in the end. Go ELSEWHERE, Hideaway House, Creekside Bistro, anywhere BUT here.More
